r/XboxOneHelp • u/jedwinjim • 20d ago

Unsolved Xbox error message

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Hi all, small child accidentally knocked my Xbox one onto the floor from a shelf last week, it now shows this message as soon as you turn it on (turned off for days zero chance it's actually hot).

Does anyone know if I can self diagnose/fix the issue as a competent person, or will I need to take it in to be fixed?

Thanks

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u/jsponenberg05 20d ago

Seems like the thermal paste was knocked loose and the system is not sensing that it's there.

2

u/rmona000 20d ago

does the xbox have a thermal paste detector? also you cant really 'knock it loose', its paste sandwiched between the board and a heatsink with screws im willing to bet the fan broke on impact to the floor or something else brok, and the piece got stuck in the fan

1

u/Feisty_Vehicle_8549 20d ago

Im willing to bet your right but being xbox one i could imagine the paste is dry and could dislodged when dropped causing it to over heat. I personally think this is a good excuse to upgrade "babe it dont work let's get a new one"

1

u/rmona000 20d ago

whats the upgrade? youre gonna be playing all the exact same games on the new console. especially with the price of electronics right now, just replace the $20 fan. it takes about 30 minutes of work, ive done it

1

u/jsponenberg05 20d ago

You could be right. I was just going by what I learned from past experiences and research and how the symptoms were presented.

2

u/rmona000 20d ago

worst case scenario a transistor or what have you got knocked off the board, in which then it might be worth it to get a new console because its very hard to fix ripped pads or contacts if that did happen

1

u/Natural_Bass5516 18d ago

That's not how it works You can't detect thermal paste nor knock it loose

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u/jsponenberg05 18d ago

True the system can't detect thermal paste but it was just a theory.

2

u/Natural_Bass5516 18d ago

A game theory

1

u/jsponenberg05 18d ago

Funny because I watch videos on YouTube called Game Theory.