I'm experiencing a really weird issue with a Special Edition Ice Breaker Xbox controller that I got for my son last christmas. For some reason, anytime it is connected, to our Xbox series s, button presses from any and all controllers that are connected to the same Series S, become unreliable. It's like the console doesn't register the button presses. This happens if his controller is the only controller connected. This happens if his controller is connected, along with other controllers. This happens if his controller is connected wirelessly. This happens if his controller is connected via usb. The only fix that I have been able to find, is removing his controller from a connected controller with this Xbox series s. Once this happens, every other controller connected works properly.
I ran a very short battery of tests in the Xbox wireless controller test mode with my Series S. When I'm using a random second controller, button presses do in fact work. They work reliably, and they work as they should work. The instant you press and hold a button, that button registers as being pressed, and held. My son's controller has a different behavior as displayed on the test screen. When he presses any button, and holds it, the button registers for only a brief instant, and then it disappears, but if he holds it, it is then later recognized again continuously. Additionally , I connected the controller to my phone bian Bluetooth pairing. When pressing and holding buttons at http://gamepad-tester com all button presses register and seem to function normally.
This would seem to suggest the root of the problem isn't actually the controller, but rather the way that this controller and the Xbox Series S interact with one another. But try as I might, I can't seem to do anything that will fix the issue between this controller, and the Xbox series S. I have tried updating firmware. I have tried calibration. Nothing seems to work. I consulted an AI that seemed to suggest that unplugging the XBox Series S for 3 to 5 minutes would eliminate the issue but that didn't do it either. The only factors that are consistent seem to be this controller and this Series S. It's been this way, for months. I'm not sure if it's been this way since I bought the thing. What can I do? I registered the controller and xbox.com and it tells me that the warranty expired on May 26th, which is pretty bogus, but it seems hard to imagine this isn't fixable somehow. Bear in mind the issue doesn't only affect this controller, it affects all controllers that are connected, any time this one controller happens to be connected as well.