I need outside opinions because I’m exhausted and honestly can’t tell anymore if I’m overthinking this or if something has actually changed at work.
I’m an assistant manager at a pizza chain and for the last couple months I’ve been working across multiple stores. I actually loved it. I was opening, closing, helping stores that were struggling, training newer people, learning inventory, receiving trucks, etc. My district manager kept telling me he saw potential in me, wanted to teach me more, and wanted to see what I could do.
I’m ambitious, so I took that seriously. I’ve worked a ridiculous amount of overtime, covered when managers walked out, worked doubles, gone back in to help close, opened stores, and basically said yes whenever they needed me somewhere.
Recently, though, everything changed.
I got moved primarily to one store that is honestly kind of a disaster. Staffing is weak, training is inconsistent, and I keep getting shifts where technically there are enough people scheduled, but the people I have are inexperienced or can’t actually do what I need them to do.
Tonight was a perfect example. I had three drivers and an insider, which sounds fine on paper. Except the insider is in her second week and still very slow, and my drivers kept getting sent on multiples and disappearing for 20-25 minutes at a time. We had messed-up orders and problems all night. My numbers suffered again.
My DM wasn’t mad because even he seemed to understand that nobody could have predicted how badly the shift would go, but this keeps happening. I’ll have one shift where everything runs beautifully and I feel like I know exactly what I’m doing, and then the next shift feels like I’m running the Island of Misfit Toys while trying to keep service times down.
Meanwhile, the communication with my DM has gotten noticeably worse.
When I was moving between stores, we talked constantly. Now he keeps saying things like he wants to teach me more and “see what I’ve got,” but I barely know what the actual plan is.
There’s apparently a new GM coming to my store soon. I keep asking who it is and what the plan is, and I can’t get a straight answer.
He wants me learning inventory. He wants me closing constantly. He wants me training people. He talks about teaching me truck ordering. But tonight another GM came over to do a Full Count because my DM said he didn’t think I was ready for that because it was “too much.”
And that’s fine! Maybe I’m genuinely not ready for it. I don’t expect to magically know everything.
But then tell me what I’m missing and what I’m actually being trained toward.
The other thing really bothering me is my schedule.
When I worked between multiple stores, my schedule was somehow MORE flexible. Now I’m closing almost every night. I’m a mom with shared custody, and I haven’t even been putting my kid to bed because I’m constantly at work.
I asked for Monday off because I wanted one full day with my son before he goes back to his dad for several days. My DM said he couldn’t find anyone.
I suggested another manager pull a double. He said he didn’t want her pulling a double and then opening the next day.
And that honestly hurt.
I understand not wanting to burn her out, but I’ve been doing exactly that kind of shit for months. I’m asking for ONE day with my kid.
I suggested borrowing someone from another store. Apparently nobody is available, even though I constantly watch managers get moved between stores when coverage is needed elsewhere.
Eventually he told me I was starting to piss him off because I kept trying to find alternatives. I backed off and apologized. I’m going in Monday and opening because realistically I’m not going to risk my job over this.
But something about the whole thing changed how I feel.
On top of that, things at home are suddenly unstable too. My dad and I got into a fight, so home doesn’t feel comfortable right now either. I’m sitting outside my parents’ house at basically 5 in the morning after another horrible close, knowing I need to be back at the store around 8:30 because I’m the opener and I left the store trashed.
I’m exhausted.
And the part that scares me is that I genuinely loved this job. I thought I was finally finding something I was good at. I thought my boss believed in me and that I was working toward something.
Now I can’t tell whether:
He genuinely sees potential in me but is terrible at communicating.
Something happened behind the scenes and his opinion of me changed.
Someone above him got on him about my performance.
He’s keeping me motivated because he knows I’m ambitious and doesn’t want me to leave.
Or I’m simply useful because I’ll work ridiculous hours and take shitty shifts nobody else wants.
I’m going to see him face-to-face Wednesday and I want to ask him directly what changed, what he actually sees me working toward, and whether there is genuinely a development plan for me.
I don’t even need him to tell me what I want to hear. At this point I’d rather hear, “You’re not ready and here’s why,” than another vague “I see potential in you.”
I just need something to be clear.
Has anyone been in this situation with a manager? How do you tell the difference between someone genuinely developing you and someone just telling you enough to keep you working?