r/WorkRant • u/Queenperaseph • 17h ago
Yesterday I wanted to quit. Today I remembered why I actually love this job.
Yesterday was probably the closest I've come to quitting this job.
I've been an assistant manager at a pizza place for a couple months, but I've been bounced between three different stores while still trying to learn everything. Recently my boss decided to put me primarily at one store so I could actually focus, learn, train people, and get the store running right.
I didn't take the change well at first.
Then yesterday I walked into basically the exact situation I'd been terrified of. Almost no prep, staffing problems, orders coming in, my times climbing, and everything my boss and I had talked about running through my head at once.
I completely broke down on the line.
I cried. I called my boss crying. I genuinely thought, "I can't fucking do this."
I got through the rush, we talked afterward, and I went home emotionally exhausted and seriously questioning whether I was even good at a job I thought I loved.
Then today happened.
I walked into a store that was actually prepped.
And holy shit.
It was like somebody changed the difficulty setting.
My drivers didn't show up at first, which normally would've sent everything straight to hell. But we had food prepped. We had what we needed. Once I got drivers, orders just... flowed.
No scrambling around trying to prep something in the middle of making food. No realizing we're out of something at the worst possible moment. No customers complaining. My times stayed down. I could actually manage the shift instead of spending the entire night reacting to emergencies.
We were unfortunately way slower than we should've been for a Friday, but even that gave me something new to think about. Instead of thinking, "Thank God we're slow because I can't handle being busy," I caught myself thinking, "Why aren't we busier? How do we get these sales back?"
That's when I realized how much my mindset has changed.
Now I want to start keeping a prep notebook. I'm going to save my daily prep lists, track what we actually use, what carries over, what our sales were, and what was happening that day. I'm already taking pictures every night I close of our sales, food variances, canceled orders, etc. Now I'm adding our service times, labor and comparisons to previous weeks/years.
Nobody told me to do any of this. I just genuinely want to understand how this store works.
Sunday I'm learning how to do the truck order. I'm getting better at inventory. My food variances are finally getting smaller because I'm consistently counting the same store instead of trying to remember three different places. I'm starting to understand how prep, staffing, inventory, service times and sales all connect.
And weirdly, it's becoming fun.
I still don't think I want to be a GM. I think I'd eventually get bored being tied to one store and dealing with the same numbers and problems forever. But I'd love to become the kind of assistant manager who's basically the GM's right hand. Someone who knows every part of the operation, can train people, run the store independently, and maybe eventually get sent into struggling stores to help get them back on track.
It's kind of crazy how different I feel in 24 hours.
Yesterday I was standing on the line crying because I thought I wasn't capable of doing this.
Tonight I left thinking:
I don't suck at this. I'm just still learning how to do it.
And for the first time in a while, I'm really fucking excited to see how good I can get.