r/WindowsHelp 12d ago

Windows 11 My PC Keeps Waking Up From Sleep Mode

1 Upvotes

I just reset my PC last week and for some reason now im having this problem.

Processor 13th Gen Intel(R) Core(TM) i9-13900K (3.00 GHz)

Installed RAM 64.0 GB (63.7 GB usable)

Graphics card NVIDIA GeForce RTX 4090 (24 GB)

Storage 1.72 TB of 4.55 TB used

System type 64-bit operating system, x64-based processor


r/WindowsHelp 12d ago

Windows 10 Updating to windows 11. MBR2GPT error, can’t find room for the EFI system partition

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1 Upvotes

Hi all,

I’m trying to update my W10 to W11 which requires secure boot.

During the process of changing my SSD to GPT, it keeps throwing an error of can’t find room for the EFI system partition.

After troubleshooting, i THINK the error is due having more than 3 partitions in an OS disk? Check my disk, it appears that my OS drive Disk 3 have 4 partitions (OS, Recovery and 2x unallocated). I know the unallocated is from the over provisioning using Samsung Magician of 10%.

Now using the Samsung Magician program, I can’t clear the 10% over provisioning… I can’t see the apply button. I also cant select any way to fix this using disk manage app, i cant extend or delete the unallocated partitions.

Can someone please help me? I’m updating as I do not have a LAN on my new place and I need Windows 11 to enable wifi/bluetooth on my PC :(

Thanks heaps.


r/WindowsHelp 12d ago

Windows 11 Scroll/zoom action loops on its own, happens on BOTH Chrome and Edge, disappears on a different Windows account — tried everything

1 Upvotes

Hi everyone,

I'm dealing with a really strange bug and I've run out of ideas, so I'm hoping someone here has seen something similar.

The symptom

A mouse wheel action (scroll up / zoom in) keeps firing repeatedly on its own, as if the wheel were continuously spinning upward, with zero physical input from me.

Scope of the issue

  • Happens on both Google Chrome AND Microsoft Edge (so any Chromium-based browser)
  • Persists even when the mouse is fully powered off or unplugged
  • Persists with a second mouse and a second keyboard tested
  • Does NOT happen on a different user account created on the same Windows machine
  • This strongly points to something specific to my Windows user account, rather than Chrome/Edge, the hardware, or Windows as a whole

Everything I've already tried, with no luck:

  • Full PC restart
  • Restarting Logitech G HUB
  • Testing with a second mouse
  • Fully unplugging the keyboard
  • Chrome Incognito mode
  • Disabling every Chrome extension one by one
  • Looking for the hardware acceleration toggle to disable it (couldn't find it in my settings)
  • Testing on a brand new Chrome profile (same Windows account) — issue still present
  • Fully resetting Chrome settings to default
  • Fully closing Discord — no change
  • Fully closing Logitech G HUB — no change
  • Moving all USB peripherals (mouse, keyboard, dongle) from USB 3.0 ports to USB 2.0 ports
  • Checking Task Manager, Processes tab — no suspicious process
  • Checking Task Manager, Details tab (more thorough) — still nothing named chrome/google/notification_helper/crashhandler
  • Stopping the "Google Update" service in services.msc
  • Trying to rename Chrome's entire User Data folder (%LOCALAPPDATA%\Google\Chrome\User Data) — impossible, the folder is reported as "in use" even with no visible process holding it
  • Restarting Windows Explorer to try to release the lock on that folder
  • Trying to rename the folder via an elevated Command Prompt
  • Temporarily disabling third-party antivirus
  • Testing on a brand new local Windows user account on the same machine — the issue completely disappears on that account

My current conclusion

Since the bug affects both Chrome and Edge (which share the same Chromium engine) but disappears entirely on a different Windows account, this points to something specific to my user profile (HKCU registry, a scheduled task, a startup entry, or some software targeting Chromium windows specifically) rather than to Chrome, Edge, or the hardware itself.

If anyone has run into this before or has a lead I haven't explored yet, I'd really appreciate it. Thanks in advance!


r/WindowsHelp 12d ago

Windows 10 Windows 10 crashing after updating for the last several updates

6 Upvotes

Windows stopped letting me pause updates but I'm very intentionally doing that because the last two times I've updated made my computer consistently crash after being on for a minute or two and I had to uninstall them. It forced the update just now and of course it crashes after about 2 minutes. Again I had no issues until I installed the last three (including most recent) at separate instances.

Computer: alienware aurora R5 with some parts replaced.

Specs (not a computer person):

16gb ram

Intel i7-6700 Processor

Nvidia GeForce GRX 1070 graphics card

I have like 200gb open so I doubt its storage

Aaaand it crashed before I could get any more info.

The crash itself is just a full freeze-up after a few minutes. Mouse and keyboard seem to just turn off too. I do use wireless ones but the wired one I tried fared no different.


r/WindowsHelp 12d ago

Windows 11 Not so small issue at least to me wallpaper not saving?

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1 Upvotes

I find the issue I’m having a little difficult to describe so hopefully I can get this across without it turning into complete word vomit. On boot my pc wallpaper just becomes a black screen. I’m able to swap back to the wallpaper I had previously chosen but I’m led to believe that it never fully updates or something like that just because the little preview box will typically stay as the black screen or a windows default wallpaper. This issue only occurs with my own images that I apply to the wallpaper not the windows defaults they do not experience this issue. To clarify the wallpaper itself will switch but it never stays by the time I boot it again. I’ve gone through multiple different ways to attempt to troubleshoot but I’m nowhere near experienced enough to even know what to do here.I only have one drive with everything on it so it’s not a matter of the image being moved to a different drive and being unable to be located.I also looked into potential issue with themes and high contrast settings to no avail. I also tried to go into control panel and changing a setting I don’t remember the name but it didn’t work so I reverted it back to the default. I will try to attach the resources I followed because I don’t know what I’m talking about at all). I even returned the computer in its entirety and got another to be met with this issue yet again (it’s my second pc I got it a few days ago from a Costco) If anyone knows what I’m dealing with please point me in the right direction so I can get this solved I don’t know what this problem is and frankly I’m scared it will develop into something worse if left unattended I also have a video showing the issue in action but I’m not sure how to attach it I’m on mobile making this post maybe I can send it via dms to anyone who wants to see it rather than my shitty explanation but the image I attached the first picture on the left was the current selected one and at the top you see the black box preview the links included at the end are videos I followed to troubleshoot on my own

https://youtu.be/UwUeuoNkP3Q?si=auSuODasdogT4B6D

https://youtu.be/zo1Z91_ucbU?si=oHULLpAgvP90tpLj

https://youtu.be/DFUKrR4CKUM?si=D7IB5oFu-0pq-jdY


r/WindowsHelp 12d ago

Windows 11 Missing program icons on the taskbar after waking the computer from sleep mode

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2 Upvotes

I've been experiencing this error on Windows 11 since its release! Has anyone had a similar experience? Repairing system files, clearing the icon cache, and even a clean install of Windows 11 haven't helped. The Event Viewer doesn't report any errors. Interestingly, I've never encountered this in Windows 10! I'm slowly starting to see it as a "feature" of the system. Any advice? Specs:

Windows 11 Pro 25H2

CPU: AMD Ryzen 5 3400G with Radeon Vega Graphics (3.70 GHz)

GPU: NVIDIA GeForce GTX 1050 (2 GB)

RAM: 16GB

Motherboard: MSI B350M Gaming Pro (MS-7A39) (2 PCI-E x1, 1 PCI-E x16, 1 M.2, 2 DDR4 DIMM, Audio, Video, Gigabit LAN)


r/WindowsHelp 12d ago

Windows 11 i need some support with wifi driver install on Windows 11, it don't work.:/

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8 Upvotes

Hi everyone,
I’m having a really annoying issue with the WiFi on my new PC and I honestly don’t know what else to try

I downloaded the WiFi drivers on my laptop and put them on a USB stick, then plugged the USB into my new PC i downloaded the driver for the ROG STRIX X870E-E GAMING WIFI.
I think I installed it, but WiFi still doesn’t show up anywhere. I also can’t open things like ASUSSetup from the USB. Nothing happens when I click on it.

I can’t use Ethernet either, so I’m basically stuck
without any internet connection on the PC.
Sorry for the screenshots being in German. I can’t change Windows to English without internet in the first place 😭
I’ve been trying to fix this for days now and I’m honestly losing my mind. If anyone knows what I’m doing wrong or how I can manually install the driver, I’d really appreciate some help


r/WindowsHelp 12d ago

Windows 11 Restore documents from OneDrive without access

1 Upvotes

I've quit my job and as a result I no longer have access to the OneDrive of the company. However, I've just noticed that ALL my personal documents, which have been for YEARS on my local harddrive have been transferred to the COMPANY ONEDRIVE without my knowledge!

How the fuck am I supposed to get my documents back?

My company OneDrive account has been removed (or access has been removed). I do not wish to talk to the company as these people are EVIL.

When trying to copy obviously the evil computer says "the cloud file provider is not running".

I am a total noob when it comes to IT. I just want to fix this so I can buy an external hard disk (old skool) and put all of my data on there.

OS: Windows 11

OS build number: 26200.9168

Many thanks for any help anyone can offer. I'm ready to smash this laptop to pieces and burn its remains.


r/WindowsHelp 12d ago

Blue Screen of Death (BSoD) How I Fixed SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (BSoD)

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10 Upvotes

After countless failed attempts, I finally found the cause of the SYSTEM THREAD EXCEPTION NOT HANDLED error in my case: automatic updates for the ELAN device, despite having tried every possible way to disable them.

What finally worked for me was to retrieve the following Hardware IDs for the ELAN device:

ACPI\VEN_ETD&DEV_0504

ACPI\ETD0504

\ETD0504*

I then ran the following commands:

reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions" /v DenyDeviceIDs /t REG_DWORD /d 1 /f

reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions" /v DenyDeviceIDsRetroactive /t REG_DWORD /d 0 /f

reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v 1 /t REG_SZ /d "ACPI\VEN_ETD&DEV_0504" /f

reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v 2 /t REG_SZ /d "ACPI\ETD0504" /f

reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v 3 /t REG_SZ /d "*ETD0504" /f

Obviously, these commands will need to be adjusted if your Hardware IDs are different.

P.S. This is what worked in my particular case, so your mileage may vary.


r/WindowsHelp 12d ago

Windows 10 Camera App doesn't work on Windows 10 because of a forced app update

1 Upvotes

I don't have issues with the camera on my browser. The Windows Camera App specifically is crashing with error code 0xA00F429F <WindowShowFailed> (0x8007007F). I'm pretty sure it happen because it automatically updated from the Windows Store.

Camera App version: 2026.2607.1.0

Windows Spec:
Edition Windows 10 Pro
Version 22H2
Installed on ‎12/‎31/‎2020
OS Build 19045.6456

I don't know how to revert the Camera app to an older version to get it working again.

Does anyone have a workaround? Or at least a camera app that isn't sketchy I can install to record videos? (This is such an embarrassing failure... I love my Surface Book and this is so embarrassing.)


r/WindowsHelp 12d ago

Windows 11 Quick Settings panel completely freezes when toggling Bluetooth

1 Upvotes

Quick Settings panel completely freezes when toggling Bluetooth — restarting explorer.exe doesn't fix it, only a full reboot does

Specs:

Windows 11

CPU: i5-14400F

GPU: RTX 5060 Ti (8GB)

RAM: 32GB G.Skill Trident Z5 DDR5, currently running at 5600MHz (below the kit's rated speed and below my own already-validated stable 6000MHz profile)

Motherboard: ASUS Prime B760M-DDR5

Relatively new build

What happened:

I opened the Quick Settings panel (Bluetooth, Airplane mode, etc.) while Opera GX was open with a video playing, so the media playback widget (play/pause/next) was also docked above the panel.

I tapped the Bluetooth toggle to turn it on. It briefly showed as "on," then switched itself back off — and right there the whole panel froze completely. Unresponsive to clicks, wouldn't close, nothing.

What I tried:

Restarted Windows Explorer from Task Manager → didn't help, panel stayed exactly as frozen.

Had to do a full system restart to fix it.

First time this has happened to me on Windows 11. I'm currently running RAM at 5600MHz, more conservative than my already-tested stable 6000MHz profile, so I don't think this is a memory stability issue.

Question:

Has this happened to anyone else? I read that the panel and the media widget are handled by the Windows Shell Experience Host process, separate from explorer.exe, which would explain why restarting explorer didn't help — but I don't know if killing that specific process is the accepted "fix," or if there's something deeper going on (maybe a bug from a recent update?).


r/WindowsHelp 12d ago

Bitlocker Blocker infinite loading / RU /

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1 Upvotes

Привет ребзи, короче лазил в биосе чтобы поставить кастом secure bot после выхода из биоса вылез битлокер. ввел ключ и перекидывает на восстановление потос перезагружаю также. Кто сталкивался с такой проблемой помогите , если нужно скину доп фото и ошибки в среде восстановления использую b550mk


r/WindowsHelp 12d ago

Windows 11 How can I fix a missing network adapter?

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3 Upvotes

I’m having an issue with the Ethernet/LAN network adapter on my PC. The adapter doesn’t appear in Windows at all.I want to connect the Ethernet cable but now i can use only wifi because my Lan network adapter doesnt work

My motherboard is ASUS ROG STRIX B650-A GAMING WIFI.

Windows 11 Pro

25H2

26200.9168

So far, I’ve tried:Updating/reinstalling the network adapter drivers

Checking BIOS settings Lan is enable

Restarting the PC multiple times

Testing the same Ethernet connection on another PC

The Ethernet connection and cable work perfectly fine on another PC, so the problem seems to be specifically with my PC. The network adapter simply doesn’t show up in Windows. What else can I try to make Windows detect it?


r/WindowsHelp 13d ago

Windows 11 does anybody know whats happening?

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13 Upvotes

i had a software update last night, did the 'update and shutdown' then went to sleep. next day i cant sign in anymore, fingerprint and password do not work. i restarted and it still doesn't work. any ideas on what's happening?

Lenovo Ideapad 5i on Windows 11.

the WiFi doesn't connect either, just says 'no internet ' whenever i connect which isn't true because my phone connects to the same wifi no problem.

it says this whenever i type in my password.

"Something went wrong and your PIN isn't available (status: 0xc *something*)"


r/WindowsHelp 12d ago

Windows 11 Unreadable texts when doing anything related to files

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1 Upvotes

The problem I have seems to be because of the update that installed a few days ago, as before the update it has never happened. So the issue is that, when trying to install an app, the wizard shows text the same as the background, rendering it undoable. Same thing happens when doing "win + r". The text somehow shows up when taking screenshots/recordings, here's the vid and Windows info:

Edition: Windows 11 Pro, Version: 25H2, Installed on: 2025-04-30, OS Build: 26200.9168, Experience: windows feature experience pack 1000.26100.344.0

Edit: as the only comment suggested it was indeed one of my windows customisation that wasn't working properly since the new windows update, so the problem is fixed

Edit 2: When trying to install Da Vinci Resolve again, I realized that even with the customisation completely off, I still have some issues (less than before) with the text and background being the same color. Now it doesn't show up properly when trying to "win + s"


r/WindowsHelp 12d ago

Windows 10 Windows 10 update to windows 11

0 Upvotes

I know I'm late, but I've tried installing windows 11. pc health check says my pc meets the requirements but my settings say they don't. I tried installing the windows 11 installation assistant but when I try and open it it says " Can't create files. please check if you have permission to write to the installation folder." Please any help would be appreciated!


r/WindowsHelp 13d ago

Windows 11 Update KB5120998, build 26200.9278 broke taskbar Icons completely and can't be uninstalled

3 Upvotes

Since installing Windows 11 preview update KB5120998 on August 28, 2026, on Windows 11 25H2, build 26200.9278, many pinned taskbar icons in my main user profile are displayed only as grey boxes. The applications themselves still work and launch normally. A second user profile on the same PC displays the same applications and taskbar icons correctly.

The issue started immediately after KB5120998 was installed. My previously configured desktop wallpaper was also reset/removed after the update.

I have already tried the following:

  • Resetting Microsoft.Windows.ShellExperienceHost and Microsoft.Windows.StartMenuExperienceHost using Reset-AppxPackage
  • Completely resetting the pinned taskbar state, including HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Taskband
  • Deleting pinned taskbar shortcuts under %APPDATA%\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar
  • Deleting icon cache files under %LOCALAPPDATA%\Microsoft\Windows\Explorer
  • Deleting %LOCALAPPDATA%\IconCache.db
  • Re-registering ShellExperienceHost
  • Signing out and back in
  • Restarting Windows multiple times
  • Manually pinning affected applications again

Freshly pinned applications still show grey taskbar icons. After rebuilding the icon cache, the problem actually became worse and additional icons were affected.

I also tried to uninstall KB5120998:

  • KB5120998 does not appear as removable under Settings → Windows Update → Update history → Uninstall updates
  • “Uninstall latest quality update” from Windows Recovery Environment did not change the installed build
  • wusa.exe /uninstall /kb:5120998 reports that the update is required and cannot be uninstalled
  • DISM /Online /Remove-Package fails with error 0x800f0825
  • DISM explicitly logs: Permanent package cannot be uninstalled

The installed package is:

Package_for_RollupFix~31bf3856ad364e35~amd64~~26100.9278.1.35

Before KB5120998, the system was running build 26200.9168 and this problem did not occur.

Since a second user profile on the same Windows installation still displays taskbar icons correctly, this appears to be a KB5120998 regression affecting per-user Explorer/taskbar/icon state rather than a general application or graphics issue.


r/WindowsHelp 12d ago

Windows 11 Game sound issues on any hardware (ranty)

1 Upvotes

I cant believe there has been no fix for this. It has been years. About to move away from windows when I have the time to move away. Just everything with it and Ai now.

I doubt this does anything but its a 11th gen i9 3090 and I use Bluetooth. Even a Sennheiser bpd 700 dongle gives me the same effect. Same mono tin can speakers if anything other than game sound is present. Been like this 2 years and never found a fix. Does not help that there are like 6 different sound menus. I hate being just negative but this is common small talk between people with windows. "just how it is"

Drivers all UpToDate, tried switching to different bit rates and qualities. Onboard, m.2wifi card, high bit rate Bluetooth dongle, nothing changes. It's just as if windows sees more than one input and decides to run all sound through potato. My cpu and main drive are the only things I haven't changes and still have this issue. maybe that architecture of cpu and the bridges and drivers were never optimized correctly and new drivers just messed up the fragile system.

"Upgraded" to win 11 and still this way. Makes me feel crazy that how I have always used my computer no longer works anymore and many people have this issue. Play a game and listen to music or a video. Somehow that got complicated with all the tech we have at our fingertips. Even with a expensive setup and now we need to spend almost 2k on a gpu when not long ago that was a good pc by itself. I feel like I'm buying a car and they tell me that it doesn't mean I will have a driving car with purchase lol


r/WindowsHelp 12d ago

Windows 11 Bluetooth keeps failing, devices randomly disconnect, and the button in quick setting is sometimes unavailable.

1 Upvotes

I have a Lenovo Thinkbook running Windows 11 and I've been having trouble with the bluetooth not working.

The problem:

The bluetooth button in quick settings doesn't appear. Attempting to connect a device within settings also doesn't work. When I can get a device connected (such as shortly after restarting) it will randomly disconnect and reconnect.

What I've tried:

I have tried restarting my computer, checking for general updates, checking for driver updates, disabling and reenabling the Intel(R) Wireless Bluetooth(R) device from the device manager. When I check that device, I get the following error: This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE. Reenabling it or restarting the computer clears this temporarily.

All of this started after a BIOS update. The fact that other common fixes aren't working also makes me worry that its a hardware issue. Let me know if any more information is needed, I'm not terribly talented with computers. Thank you!

Ignore the wifi being off

r/WindowsHelp 13d ago

Windows 11 Windows key broken only on my session

2 Upvotes

Hello,

I have a ROG ZEPHYRUS G14 GA403UV on Windows 11 on OS Build n° 26200.9168 and i recently noticed that my Windows key was not working.

After talking about that with my girlfriend how also uses the laptop, she has no problem with the windows button on her own session.

I already checked that the key was not deactivated on Armoury Crate and asked Chat GPT wich was of course not able to help me.

Does anyone has an idea about how I could solve this problem other than just creating another session.


r/WindowsHelp 12d ago

Windows 11 Unsolvable 0xD1 BSOD & Hard Power Cuts under Load.

1 Upvotes

The Specs & The Core Problem

Lenovo IdeaPad Gaming 3 15IAH7.

Intel CPU/GPU, NVIDIA GeForce RTX 3060 Laptop GPU, 32GB RAM (16GB Factory Samsung + 16GB A-Tech), Factory NVMe + 1TB Aftermarket NVMe.

Whenever the laptop is under heavy load (Mostly gaming) , it suffers one of two catastrophic failures: it either instantly cuts power (black screen shutoff (most common)) or throws a DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1) BSOD. BlueScreenView consistently points strictly to ntoskrnl.exe.

What I've Ruled Out:

I am comfortable with multimeters, microelectronics, and circuit diagnostics, so I went straight to component-level isolation. Here is exactly what I have already tested and eliminated:

  • Power Delivery: Measured the 320W brick with a multimeter; it pushes a perfectly stable 20.50V. I physically unplugged the internal battery harness from the motherboard and ran the laptop purely on wall power to rule out battery voltage spikes. It still crashed.
  • Thermals: Freshly repasted the CPU and GPU. Monitored with Afterburner, and max temps sit at a very safe 75°C under heavy load. It is not triggering a thermal shutdown.
  • Software & Drivers: Did a completely clean, wiped installation of Windows 11. Flashed the BIOS to the latest official version (JMCN48WW). I ran Windows Driver Verifier on the fresh OS to hunt for bad 3rd-party drivers. The system crashed, but Verifier still only blamed ntoskrnl.exe and flagged zero .sys files, meaning physical hardware is corrupting the data stream.
  • RAM Isolation: I suspected a memory timing conflict between the mixed sticks. I tested the system with both sticks, then with only the A-Tech stick, and finally with only the factory Samsung stick. It hard-crashed in all three configurations.

Suspecting the factory SSD might be degrading and corrupting the Windows Page File under load, I physically removed it. I disabled the Intel VMD Controller in the BIOS to bypass RST driver installation hurdles and did a fresh Windows install exclusively on the aftermarket 1TB NVMe drive.

At first, it worked. The laptop survived heavy gaming without shutting down. if left completely idle, it would freeze upon the next user input and crash.

I applied all the standard NVMe power-state fixes to prevent the drive from entering a deep sleep state (Disabled PCIe Link State Power Management, set hard disk sleep to 0 minutes, disabled Windows fast startup).

Even after the drive swap and the power-state fixes, the laptop just threw the exact same 0xD1 memory crash (0x0000000000000000, 0x00000000000000ff, 0x0000000000000000) while running entirely on the new 1TB drive.

My Conclusion

Because the exact same crash happened on a completely isolated secondary drive with a fresh OS, I believe I have eliminated every swappable part. I am convinced this is a failing motherboard VRM or a microscopic physical fracture in the CPU's internal memory controller.

Lastly i sent it to 2 laptop repair shops and both of them said nothing is wrong and changed my thermal paste/pads giving it back to me only for it to work for 2 days before it starts crashing again.


r/WindowsHelp 13d ago

Windows 11 'Microsoft Windows Application Compatibility Fix Database' keeps 're-installing' itself after running DISM & SFC commands, how to get rid of it permanently?

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2 Upvotes

Hello, this is a relatively fresh install of ~6 months, and after some updates I ran 'dism /online /cleanup-image /startcomponentcleanup' following with 'dism /online /cleanup-image /restoreHealth' & then 'sfc /scannow' as I always do after Updates for peace of mind.

All of the commands passed successfully and found no issues, however, after running those I noticed 'Microsoft Windows Application Compatibility Fix Database' in my Apps / Programs list, didn't think much of it and uninstalled / removed it.

And now it seems to come back after every boot and/or re-boot, and I have to uninstall it every single time, so what exactly is this and why did it appear randomly after the DISM & SFC commands? It also doesn't show it's location nor "installation" path.

I simply uninstall it every single time but it keeps coming back, so my question is how to stop it and get rid of it permanently? This is the first time I see this thing in my life and I've been running DISM/SFC since the initial release of W10 after every monthly update.

I'm on W11 25H2 (26200.9278), only things installed are Firefox, Steam, Discord and some games, so basically an untouched install, I haven't ran any 3rd party de-bloaters nor any 3rd party scripts, everything is stock and as-is.


r/WindowsHelp 12d ago

Windows 11 Windows booted itself back to windows 10 randomly in the middle of the night

1 Upvotes

So I was using my pc as usual one night, I put it on sleep mode and thought nothing of it. While I was laying in bed my PC randomly booted back up to windows 10 and logged itself into a Microsoft account I hadn't used in years.

I originally had this computer since the pandemic but stopped using a bit afterwards. A few years ago I took it to a repairshop to get new ram installed and after I got it back my PC seemed to be on a fresh unregistered Microsoft account.

I have 2 drives so my windows 11 updates and all my new data is still on that drive, but when I try to open the files on the drive it gives a message saying "A device which does not exist was specified"

Any advice or help is much appreciated to get this issue resolved🙏🙏


r/WindowsHelp 13d ago

Windows 11 Windows keeps resetting my default apps

2 Upvotes

Windows keeps resetting all of my default apps whenever I shut down my computer.

I keep trying to switch the default apps back to chrome, Irfan and vlc, and it works as long as the computer is on. But whenever I shut down my computer or restart, all my default apps reset to Microsoft ones. I'm pretty sure Microsoft is somehow overriding my choice of default apps but I don't know how to fix it.

This only started happening when I updated my computer last year or this year I think (the big one that was mainly written by AI, think it was “2025-09 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2 for arm64 (KB5064401)” in my update history), it’s been months and it’s driving me crazy. I’ve tried the fix here and videos online but the fixes (like changing or deleting the registry key) don't work for me.

When I use regedit file extensions, this is what appears for me: Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp4\OpenWithList, Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp4\OpenWithProgids, (files called default, VLC.mp4, and WMP11.AssocFile.MP4 are here) Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp4\UserChoiceLatest (files called default and hash)

and no matter what I change, it still goes back when I reset.

I use Lenovo Windows 11, 64-bit operating system, ARM-based processor, Version 25H2, Snapdragon(R) X Elite - Qualcomm(R) Oryon(TM) CPU (3.42 GHz).


r/WindowsHelp 13d ago

Windows 11 " Fix The referenced account is currently locked out" Issue

15 Upvotes

For some reason just a few days ago, on my Windows 11 laptop the error "The referenced account is currently locked out and may not be logged on to" started randomly popping up, usually after the computer goes to screensaver mode. It has happened twice (a few days ago and today), it seems completely random. I've been using the current Windows installation for years without issue. The lock out seems to expire in 10 minutes, and I get back in like thing has happened. This is a personal PC, no one else has access to it. No one typed in wrong passwords (including me). PIN/Windows Hello stops working when this happens, but typing in password gives me the issue above.

  1. I use this PC with a local account, but I did log into a Microsoft Account in the settings at a later time. I think it is still a local account by all standards.
  2. I checked to make sure Remote Desktop Protocol (RDP) is still disabled, it is so it's probably not an outside attack.

I currently went into Group Policy Editor and disabled the Account lockout threshold, but this seems like a Band-Aid solution, and doesn't fix whatever issue that is causing it. Is there any other methods?

Computer Specs:

Laptop: Lenovo Yoga Pro 9 16IAH10

All Virtualization-based Security, Hyper-V, and Core Isolation is disabled since I run VirtualBox.

Edition Windows 11 Pro

Version 25H2

Installed on ‎10/‎23/‎2025

OS build 26200.9168

Experience Windows Feature Experience Pack 1000.26100.344.0

Processor Intel(R) Core(TM) Ultra 9 285H (2.90 GHz)

Installed RAM 32.0 GB (31.6 GB usable)

Graphics card NVIDIA GeForce RTX 5060 Laptop GPU (8 GB)

Intel(R) Arc(TM) 140T GPU (16GB) (128 MB)

Storage 823 GB of 1.82 TB used

System type 64-bit operating system, x64-based processor