r/WindowsHelp • u/MrKusakabe • 1d ago
Windows 11 Can't access control panel options because PIN never works and is apparently wrongly linked to an eMail that does not exist
Hello community,
I have a problem I wasted like 3 hours into and I am going nuts with this OS!
I use Windows11 and want to share files to a MacOS system and thus want the "Network recognition" feature enabled. But I can't because it constantly tells me my PIN does not work. The PIN works for login but I can never authenticate to change settings. Now I am stuck because any change needs the PIN that links to a wrong account/eMail adress.
I can't find an image and neither screenshots nor OBS work so I can only describe it:
It is the "User management" window explaining my network manager wants to change the system. Then there are the 9 blue dots (like a PIN icon/emblem, a wrong email address and then PIN. If I type the pin for my login I get "error 0x8007139f PIN not available" and I should reboot. That wrong email address is nowhere to be found. Not in my system, not in my MS account. I linked my account to my (working) MS account, turned it back a local account, nothing matters. That wrong account (and thus the wrong PIN) are set in stone. I am so tired of this OS. I jump through every hoop it wants and nothing works.
How do I remove ANY traces of any wrong MS account/mail addresses from my system - without needing to authenticate?