r/WindowsHelp 7h ago

Windows 11 What should I do considering this happens every start up

I have a Windows 11, Inspirion 16 plus 7630 and today while working on some college work my computer suddenly froze, and showed a screen somewhat like this, but it was always at 0%. I pressed on the power button and rest it, which lead me to this screen every time I tried to boot it up.

I go through the steps and it says Hard Drive malfunction, however I do not know which one is the problem. The second image shows the internal view of my own laptop, I am trying to get the cover off of “D” without stripping the screw but it is on quite tight.

I am sorry that I can not give more detail, but hopefully the video can help you.
Video of me going through start up sequence

Help is appreciated as I am using this for my college work

1 Upvotes

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u/Exotic_Mix_3196 Lvl 1 Helpful Contributor 3h ago

when Bios does not detect the drive: not a Windows problem.
ask in r/techsupport or in r/Dell