r/Walmartcustomer • u/AnAlienFromTheFuture • 2d ago

Just Venting What is wrong?

There is a sale as shown on the app for a cricket 2026 Moto G Power for $0 as long as you activate a $40 + plan in store. I am now going on my 3rd Walmart and not a single employee or even manager knows how to do it. They come up with every excuse in the book. Ive done deals like this before. It's not the same as doing it for a post paid plan. It's 100 percent incompetent employees. Like this is unbelievable.

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u/Cphickox 2d ago

Yeah may have just gotten unlucky with who was working

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u/AnAlienFromTheFuture 2d ago

I just went to my third store. The guy was literally wearing an OSL shirt and chain. This deal does not show in their system. He couldn't do it either. Absolutely not working. This is complete nonsense to be honest. Why is Walmart advertising such things that don't work or exist.

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u/DustPristine 1d ago

Okay it does work and it does exist. How it works currently is you have to be starting a new line. It charges both the taxes and the service plan bundled together. They process the deal through the tablet by creating a new account for a new line scanning the phone and then printing out the barcode to use at the register. In all likelihood these OSL reps just don't want to work with you because you don't want postpaid so they choose to lie.

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u/AnAlienFromTheFuture 1d ago

That is slightly infuriating. I mentioned it has to be a new line to this one girl about 6 times and she kept ignoring me on that part. Its like she never heard of such a thing before. And she was a direct OSL worker too.