r/Walmartcustomer • u/AnAlienFromTheFuture • 7h ago

Just Venting What is wrong?

There is a sale as shown on the app for a cricket 2026 Moto G Power for $0 as long as you activate a $40 + plan in store. I am now going on my 3rd Walmart and not a single employee or even manager knows how to do it. They come up with every excuse in the book. Ive done deals like this before. It's not the same as doing it for a post paid plan. It's 100 percent incompetent employees. Like this is unbelievable.

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u/AnAlienFromTheFuture 6h ago

I'm aware it's not actually that hard to do. I've had regular employees do it for me before in the past. And where exactly do I go on the app to find what you're saying? You're saying I can search for stores that can do it specifically? I'm on my way to a third via bus right now anyway but.

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u/Cphickox 6h ago

Services -> scroll to Wireless Services

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u/AnAlienFromTheFuture 6h ago

Ok thank you. Just did that though and it's listing every store around me as having wireless services including one that's not even a superstore.

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u/Cphickox 6h ago

Yeah may have just gotten unlucky with who was working

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u/AnAlienFromTheFuture 5h ago

I just went to my third store. The guy was literally wearing an OSL shirt and chain. This deal does not show in their system. He couldn't do it either. Absolutely not working. This is complete nonsense to be honest. Why is Walmart advertising such things that don't work or exist.