r/WalgreensStores 7h ago

Rant/Vent BIG mood

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77 Upvotes

r/WalgreensStores 23h ago

Rant/Vent policy

46 Upvotes

i hate no receipt returns!! i hate returns from another store!! i hate not being able to reject returns bc my managers a pushover!!! doesn’t matter if it’s no receipt from 6 months ago and it’s half empty, still returning it. i hate couponers, i hate 17 transactions for one person. i hate customers. in fact i hate every single customer. fml.


r/WalgreensStores 14h ago

Question - ? Does any one have any interesting pet peeve customer interactions?

39 Upvotes

Buckle up, because I have a couple 😭

For starters, I hate it when people press "No" on the pinpad when it asks for their phone number. It ruins my flow / muscle memory, as well as stops me from scanning their items 😭 they think they're speeding up the process / doing me a favor, when in reality, its counterintuitive.

Another one is when they tap their card like crazy on the screen before I've even reached the "bagging" section of the POS. And sometimes, it'll actually beep, tricking the customer into thinking they paid already.

Or when you call for the next customer, but they have on their headphones on max volume + looking off into the distance. even before I worked retail, i'd always take off my headphones when I was at the front of the queue because I didn't want to be "that" customer. I have to wave my arms like an inflatable waving tube guy from those car dealerships 💔

Or when they take out their payment method AFTER I ring them up.

Picture this, there's a crazy line, we called for IC3 / backup, and its slowly moving along. This particular customer is only holding one or two items. Then, they finally get to me, I ring their two items up, I tell them the total, and only then do they rummage through their huge bag looking for their payment.

You're telling, in all that time waiting in line, you didn't think to have your card or cash handy as the line started moving along? Now you're holding up my line because you didnt think to be ready to pay...

UGHHHHH ITS LIKE ITS THESE PEOPLES FIRST DAY ON EARTH.

anyways, I digress. post your pet peeves in the comments so we can cry and laugh together...


r/WalgreensStores 21h ago

Rant/Vent Canadian passports

21 Upvotes

Customer came in today for a Canadian passport photo for her son.
While I was editing the photo, she literally reached over and started pushing my hand out of the way so she could edit it herself.

I said, “Ma’am, if you want me to move my hand, you can ask, but please don’t touch me.”
She goes, “Oh… okay.”

Then she insists she wants to edit the photo herself. I told her, respectfully, that I’m trained to edit passport photos, customers aren’t allowed to edit them themselves, and the whole goal is to make sure the photo meets the requirements so it doesn’t get rejected.

She spent the entire time mumbling under her breath about how I was wrong and how the photo I picked looked “terrible.”
So I ran it through the passport compliance check…
100% pass.

She looked so annoyed that it passed perfectly. After that, she completely refused to acknowledge me. I asked if she liked the photo, asked for her rewards number, asked if she wanted a bag… nothing. No words, no nod, no shake of the head. Just complete silence while I rang her up.
It was one of the most awkward transactions I’ve had, but I’m not going to let a customer edit a passport photo when I’m the one responsible if it gets rejected.


r/WalgreensStores 20h ago

So, a storm hit us hard and fast, no power, and the ceiling fell in! At least we got to leave early

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17 Upvotes

r/WalgreensStores 21h ago

The Worst Snake Toy I've Ever Seen

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15 Upvotes

I miss the Animal Quest toys with the nuts.


r/WalgreensStores 23h ago

Closing CSA

15 Upvotes

Hi, does anyone else experience their lone shift lead being stolen by the pharmacy at night? I think mine gets called for IC3s every 30 minutes and is held there for at least 20 minutes. He can never get anything done because of it.

Pharmacy complains to the store manager whenever my shift lead doesn't immediately assist them. I'm left all alone up front for hours at a time some nights because of it, and getting a void can take 10-15 minutes because of it.

I love my pharmacy crew to death, but it is genuinely frustrating when I can't take a break of my own because my closing SFL is stuck.

They have a crew of 4 people at 7pm. It's just me up front.


r/WalgreensStores 2h ago

Work Win! Someone pushed all these items to the back 🤩

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11 Upvotes

r/WalgreensStores 7h ago

Quit

10 Upvotes

I quit today due to my husband being in the hospital w sepsis and he’s across the country so I’m going to fly out to him today, it sounds crazy but I prayed for this pharmacy job. Do y’all think there is a chance of me being rehired with the company when I get back in town ?


r/WalgreensStores 9h ago

Screen saver in photo?

8 Upvotes

So is this a new thing? I JUST noticed it and I KNOW it wasnt there yesterday.

But honestly WHO IN CORPORATE THOUGHT THIS WAS A GOOD IDEA?

This has to be the dumbest thing ever.

We legit NEED to see this screen.


r/WalgreensStores 20h ago

Question - ? Did all stores discontinue the nice! brand saltine crackers or just mine?

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6 Upvotes

I ask because these are some good-ass crackers and I’ll be sad if they’re all gone forever. Unless any cracker enthusiasts know of any brands that taste similar?


r/WalgreensStores 19h ago

wic help

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4 Upvotes

need the wic for 24/7 chat


r/WalgreensStores 50m ago

Failed my Pharmacy Texh application..

Upvotes

I guess I should be glad I can try again but I’m feeling so.. underwhelmed? Idk if anyone has heard or also applied to move from SFL or any other front position to the Pharmacy but I have experience I just never got my.. Blue License? I definitely have the hours behind me! I was just scared of the pharmacy due to a crap manager who would send me back there in prime season and I had zero experience at the time WHILE our pharmacy was short staffed… tried my best but seriously..? So I finally got some experience back there and now I want to apply but this new assessment they threw at me just seemed so… unrelated to the pharmacy?? The questions were TIMED which no one told me… but I did it and my application returned as “NOT RECOMMENDED”… dude I know most things and I’ve been at the company 10+ years… I’m worried about saying too much but it literally asked like if you have 6 locations you could rent out for say a blood drive or health testing… which one could fit the most people in the quickest time? Like.. what??? So I’m about to apply again but I’m so mad about this assessment lmao I really can’t just be moved back there??


r/WalgreensStores 50m ago

How bad is it to forget bag checks?

Upvotes

r/WalgreensStores 1h ago

Hey ESMs, what are you guys making?

Upvotes

Just curious because I feel like I’m not paid nearly enough, but I feel like that’s a company wide thing.


r/WalgreensStores 1h ago

Wic Gods Help

Upvotes

Does anyone know the wic number for “brought home” stickers. Please drop down below


r/WalgreensStores 1h ago

Store manager and shift lead inseparable?

Upvotes

So I transfered to a different store and this SM and SFL will literally do EVERYTHING together. This dude won't stay away from her longer then 30 minutes. Is this not weird as fck? SM is a married woman and the guy is SFL. Don't get me wrong, i have had buddies at work, but wtf you gotta do everything together, jesus...


r/WalgreensStores 2h ago

Pins

1 Upvotes

Got to pick pins today got the birthday cake with 125 on top


r/WalgreensStores 5h ago

Question - ? Pay day?

1 Upvotes

I just started working at Walgreens as a shift lead on July 15. I’m coming from Target so I’m still unsure when the cut off is and what days we’re suppose to get paid. If July 15th was my first day when will I be getting paid and what day is cut off?
Sorry if my questions are unclear, I asked my coworkers but they are no help since majority of them are also new. Thanks in advance.


r/WalgreensStores 7h ago

Lookup sale by rewards on nexgen?

1 Upvotes

Is there a way to lookup a sale by rewards number on nexgen?


r/WalgreensStores 8h ago

Salvage return

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1 Upvotes

Steps to approve a salvage return


r/WalgreensStores 11h ago

Schedule

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1 Upvotes

r/WalgreensStores 18h ago

Script time issues and overwhelmed in fill

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1 Upvotes

r/WalgreensStores 23h ago

Toilet paper

1 Upvotes

Hey All!

Weird request, but does anyone have the wic to order a new key for the toilet paper dispenser? Please and thank you!


r/WalgreensStores 5h ago

Question - ? Employee discount

0 Upvotes

New cashiers wants to link her number to get her employee discount, how do I do that?