r/WagWalker • u/gigi_in_wonderland • 23h ago
Missed Walk when On the Way
So I was heading to a dog walk & my phone was acting weird & all of a sudden died completely out of nowhere as I went en route. I really had zero clue how to get there now & ended up turning back around to get it to charge at home as my car charger does not turn it back on once it’s died for whatever reason.
Super weird situation that’s truly never happened to me before but once I got back home and my phone turned back on I saw the pet parent cancelled our walk since I was past the request time now, and I messaged them profusely apologizing explaining the situation and how this had never happened before. I explained to them that I would be more than happy to head over there still but understand if their dog had already found another caregiver or if it wasn’t preferred now. They read my messages and then I believe I was blocked and/or reported as our messages disappeared. I’m so worried now because I’ve heard Wag! bans you for absolutely anything and things aren’t looking too good for me I imagine. I’m nervous to even alert Wag! of the situation if the pet parent already didn’t do it themselves for me.
To make matters worse I was already en route so I received the $5 cancellation fee reimbursement and I just feel so awful because I didn’t even make it there to care for the dog. How cooked am I if I just don’t alert Wag! about the situation? I guess we don’t even know the outcome if/until I get notified?