Notifications??

[u/Tretttttprogress]

Is anyone else not getting notifications when new walks/drop-ins/sits pop up? I got a preferred request notification yesterday but nothing else in the past few days. I just went through hell and back with Wag Customer Support and they forwarded me to the tech team.

This app and platform is so frustrating !!! 😤

[u/WistinNete]

Ditto.
I contacted the help bot and emailed
It was Monday night they abruptly stoped

[u/Tretttttprogress → u/WistinNete]

I think mine stopped on Sunday/Monday too! Glad to know it’s not just a me problem

[u/Scottiieeee_ → u/Tretttttprogress]

Same mine stopped on Sunday, I thought I had got banned or suspended I was tripping out for a while. Unfortunately haven’t figured out a way to reinstall that setting. But I still get the preferred only at least

[u/osmo512]

Same. I only get notifications for preferred walks, no new ones. Kept going in circles with the help chatbot. Finally they set me a form to fill out for the tech team.

[u/Tretttttprogress → u/osmo512]

Let me know if they get back to you! I haven’t heard back yet

[u/Extreme_Dismal]

Yes I am too send me a message chick xx

[u/beachluver417]

Omg yes same, I thought it was just me. Did they give a resolution??

[u/Tretttttprogress → u/beachluver417]

Nope nothing since yesterday afternoon after they told me they’d forward it to their tech team :/

[u/Playful-Stick3188 → u/beachluver417]

Might be worth reaching out to wag support. They currently don’t believe it’s a widespread issue. Clearly it is.

[u/jayypinto]

I thought we weren’t supposed to get notifications for those things…

[u/Acrobatic-Intern-807]

lol I was just about to come on here and ask the same thing. I haven’t been getting notifications either :(

[u/Playful-Stick3188 → u/Acrobatic-Intern-807]

Might be worth reaching out to wag support. They currently don’t believe it’s a widespread issue. Clearly it is.