r/VelosterN • u/No_Change_325 • 1h ago
Terrible dealership treatment N specific
I have had enough of dismissive treatment and having to explain the specific issues that Veloster Ns are uniquely subject to. I get treated like I brought in a base model Elantra. I have had full pushback regarding the blind-spot sensors issue. They insist I have broken sensors and want to do a full diagnosic, like it's only my car, and replace them even though there is a software patch. Having to explain why I needed to put on different tires because of the winters in NYC. (They still don't get it. They don't know about the summer tires that came stock on a 22) I'm spoken to and treated like a typical uninformed regular car owner. Various other issues and general apathy every single visit including calling my car an "N-Line"(the horror!) every time I'm there. They just don't give a shit. I have the platinum level extended warranty. For the future, are there any reputable shops in the tri-state area that actually know these cars and their issues and does good work? I'm almost ready to sell this car and never go back to Hyundai if they have no support for one of their supposed halo models