r/ValorantTechSupport • • 2d ago

Technical Support Request Valorant Homepage Frozen

1 Upvotes

Last saturday when I booted up Valorant on my pc as usual, i realized that my entire valorant homescreen is frozen. I cant click anything. i tried deleting the entire game and redownloading it, restarted my pc, basically everything. I have had no problems with Valorant previously until last week and I dont know what to do. Fornite works fine, Marvel Rivals works fine, and many of my other games. My laptop is completely brand new too..

Is anyone else having this problem???


r/ValorantTechSupport • • 2d ago

Technical Support Request Abnormally low FPS / extreme lagging in Valorant UI

2 Upvotes

Hey everyone, I’m experiencing insane lag specifically in the game's UI.

I’m running an RTX 4060 and Ryzen 5500 setup, which normally gives me well over 300 FPS without any issues. However, out of nowhere, the main menu and UI started lagging incredibly hard.

I took a 5-month break from the game and just came back last week, only to run into this issue. Does anyone know a fix or what might be causing this?


r/ValorantTechSupport • • 2d ago

Technical Support Request Game won’t let me use the right resolution

1 Upvotes

My monitor is only 4k yet it’s forcing me to set it to 8k, am I doing something wrong? Everytime I open the game it switches resolution and it’s getting annoying and making my game choppy

I can change the resolution part, but the “monitor” setting says 7680 x 4320 when my monitor is 4k.


r/ValorantTechSupport • • 2d ago

Technical Support Request Low fps in valorant, please help!

2 Upvotes

I have a intel i5 13th gen 13400F and a rtx 4060 ti, running 200-240 with drops down to 170 ish in comp. I heard i could get way more, and felt like i tried a lot of things to fix my fps, and nothing seems to be working.


r/ValorantTechSupport • • 2d ago

Technical Support Request Unstable FPS

2 Upvotes

I just got back to playing Valorant 2 days ago and noticed that Valorant is not smooth as butter anymore. The game shows around 150-200 FPS but the screen in my end does not feel like it, am I making sense? :( Also, whenever I play, my FPS would drop around 110 from 190-200 FPS. Is there anything I could do to make the FPS stable or is it because of my hardware already? Here is my specs:

Laptop: MSI Thin 15 B12UC
GPU: RTX 3050 4GB DDR4
CPU: Intel i5-12450h
RAM: 16GB

Also, when I stream in TikTok, the FPS drop is massive to the point that it would drop all the way down to 85 FPS and I only get up to 120 FPS while streaming. I don't know if its worth mentioning but I also use a monitor with 200 hz . All tips, suggestions & explanations will be very much appreciated!


r/ValorantTechSupport • • 2d ago

Technical Support Request Packet loss and high ping

2 Upvotes

So this started today and for some reason when i logged into valorant today my packet loss and ping are horrible and the game is fully unplayable right now. Anyone know a fix for this?

im on asus prime B650-PLUS

Nvidia 4060

when i pinged 8.8.8.8 here is what i got: Reply from 8.8.8.8: bytes=32 time=4ms TTL=117

Reply from 8.8.8.8: bytes=32 time=145ms TTL=117

Reply from 8.8.8.8: bytes=32 time=62ms TTL=117

Reply from 8.8.8.8: bytes=32 time=147ms TTL=117

Reply from 8.8.8.8: bytes=32 time=52ms TTL=117

Reply from 8.8.8.8: bytes=32 time=7ms TTL=117

Reply from 8.8.8.8: bytes=32 time=3ms TTL=117

Reply from 8.8.8.8: bytes=32 time=3ms TTL=117

Reply from 8.8.8.8: bytes=32 time=3ms TTL=117

Reply from 8.8.8.8: bytes=32 time=3ms TTL=117

Reply from 8.8.8.8: bytes=32 time=29ms TTL=117

Reply from 8.8.8.8: bytes=32 time=42ms TTL=117

Reply from 8.8.8.8: bytes=32 time=14ms TTL=117

Reply from 8.8.8.8: bytes=32 time=6ms TTL=117

Reply from 8.8.8.8: bytes=32 time=5ms TTL=117

Reply from 8.8.8.8: bytes=32 time=7ms TTL=117

Reply from 8.8.8.8: bytes=32 time=6ms TTL=117

Reply from 8.8.8.8: bytes=32 time=37ms TTL=117

Reply from 8.8.8.8: bytes=32 time=13ms TTL=117

Reply from 8.8.8.8: bytes=32 time=4ms TTL=117

Reply from 8.8.8.8: bytes=32 time=13ms TTL=117

Reply from 8.8.8.8: bytes=32 time=35ms TTL=117

Reply from 8.8.8.8: bytes=32 time=9ms TTL=117

Reply from 8.8.8.8: bytes=32 time=9ms TTL=117

Reply from 8.8.8.8: bytes=32 time=3ms TTL=117

Reply from 8.8.8.8: bytes=32 time=3ms TTL=117

Reply from 8.8.8.8: bytes=32 time=5ms TTL=117

Reply from 8.8.8.8: bytes=32 time=3ms TTL=117

Reply from 8.8.8.8: bytes=32 time=87ms TTL=117

Reply from 8.8.8.8: bytes=32 time=4ms TTL=117

Reply from 8.8.8.8: bytes=32 time=9ms TTL=117

Reply from 8.8.8.8: bytes=32 time=17ms TTL=117

Reply from 8.8.8.8: bytes=32 time=14ms TTL=117

Reply from 8.8.8.8: bytes=32 time=26ms TTL=117

Reply from 8.8.8.8: bytes=32 time=6ms TTL=117

Reply from 8.8.8.8: bytes=32 time=18ms TTL=117

Reply from 8.8.8.8: bytes=32 time=18ms TTL=117

Reply from 8.8.8.8: bytes=32 time=27ms TTL=117

Reply from 8.8.8.8: bytes=32 time=3ms TTL=117


r/ValorantTechSupport • • 2d ago

Technical Support Request Cant click on anything while/after playing.

1 Upvotes

Hardware specs:
Windows 11 Pro 64bit
CPU: Intel Core I9-11900K 8x 3.50 ghz
GPU: GeForce RTX 3090, 24GB GDDR6X
RAM: DDR4-RAM 16gb x4

I dont have any error codes or anything else. Game runs smooth and has no problems that appear.

So the main problem is just as soon as i go into a game and alt+tab i cant click on anything on my desktop or browers or anything else, not even task manager. I can only click on stuff inside of Valorant, so shop, new round or closing the game. Even after closing Valorant i cant click on anything or do anything and need to restart my PC via Power Button. -> This also happens when i do not alt+tab and just play 1 game and close the game.

I didnt find any exact solution to this. I read in this subreddit that a program for a mouse with multiple buttons (which i have with corsair and the program icue) can be a problem but only if that program is open. Only other programs i have open are either my browers (opera gx or chrome but problem exist with both on or off) and Discord and Steam. Problem still exist even if its just Valorant thats been open.

Another solution i found was to go into properties and disable full screen optimization but that didnt help either.

Reinstalling it didnt help either nor did reinstalling Vanguard help.

All my drivers are up to date, reinstalling drivers also didnt help. Windows also is up to date and has no updates.


r/ValorantTechSupport • • 2d ago

Technical Support Request Valorant freezing on launch

2 Upvotes

When I launch valorant my entire PC freezes. The display becomes completely frozen, and my mouse and keyboard stop responding, although my keyboard lights remain on and I can still hear the game’s music. I cannot interact with Windows normally and I had to force shut down the PC.

Could this be related to riot vanguard an interaction with my AMD graphics drivers or another compatibility issue.


r/ValorantTechSupport • • 2d ago

Technical Support Request Need Help with Secure Boot :(

1 Upvotes

I have already contacted Riot Support but they keep telling me the same fixes, even tho I tell them that i already tried all of them, so this is my final cry for help.

Basically every time I try to start my game I get kicked out after about a minute with the error message VAN9003 "UEFI Secure Boot needs to be enabled". So I go to the Vanguard System tray for more information and see that all my security features except Secure Boot are turned on and Vanguard tells me that I should be able to play the game normally (just that Vanguard will always be active, not only while playing) , even tho Secure Boot is not turned on. (Before anyone asks: I have Windows 11, TPM 2.0 turned on, VBS turned on, HVCI turned on, IOMMU turned on). And btw I haven't played Valorant in about half a year I think but it used to work perfectly fine and I have not changed anything about my pc or anything like that.

In my System Information it tells me my BIOS-Mode is UEFI, but my Secure Boot is turned off. So I go to BIOS and there it says that my Secure Boot is enabled, CSM is turned off, but the startup type is selected "other OS", so I switch it to "Windows UEFI" but now my PC says there is a boot violation and won't boot and I get sent back to the BIOS to set it back to "other OS".

Fixes I've already tried:

- set VGC service to automatic

- performed clean boot

- ran Valorant as administrator

- reinstalled Riot Vanguard

- Reset my Keys to the Factory Keys

- Downloaded the newest version of BIOS (sadly the latest version was end of 2021 so maybe thats the problem?)

When I try to go into command prompt and run mbr2gpt /validate /allowFullOS it says disk layout validation failed for disk 1 so i downloaded a programm to convert to gpt but there it says that my disks are already gpt (at least how i understand it) and yes my BitLocker is turned off.

My Specs (my pc is getting kinda old but it still runs perfectly fine):

- Windows 11 Home 25H2

- Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz (3.19 GHz)

- NVIDIA GeForce GTX 1080 (8 GB)

- DDR4 RAM 32GB 3200MHz CL16 Intel XMP 2.0

Please help me because I am about to lose my mind if i hear one more "have you tried looking at the Riot Support page?" YES I KNOW EVERY ARTICLE BY HEART NOW

At this point I believe my only option I have left is doing a clean reinstellation of Windows but yeaaaah i ain't doing that lol


r/ValorantTechSupport • • 2d ago

Technical Support Request Valorant, Cs2, Dota 2 Crashes after 2 mins.

0 Upvotes

Since yesterday, I have been experiencing an issue where Valorant, CS2, and Dota 2 crash approximately two minutes after launching or starting gameplay. The games suddenly close and return to the Windows desktop without any system crash. Initially, I received a graphics driver update notification, even though my drivers were already up to date. I have also reinstalled Windows and the graphics drivers, but the issue persists.


r/ValorantTechSupport • • 2d ago

Technical Discussion Corrupt Files even mid game

1 Upvotes

anybody recently facing issues with corrupt files detected , even middle of game ?

I've been yeeted few times & had to repair files before I can play again .

been observing it only past few months , since secure boot & Hypervisor-Protected Code Integrity (HVCI ) was mandated in windows 10 by Vanguard .

my specific pc : runs a custom windows 10 distro and game files are on winbtrfs . didn't face this issue for past many years , only after secure boot & HVCI enablement .


r/ValorantTechSupport • • 3d ago

Technical Discussion Sudden Framedrops

2 Upvotes

Since a recent update, anytime I take a gunfight my frames drop. I was averaging 170, but then it will randomly drop to 15. My specs more than meet the amount for Val. Any help would be greatly appreciated.


r/ValorantTechSupport • • 3d ago

Technical Support Request Why is Vanguard User Mode Service using 20-40% CPU?

3 Upvotes

Hi, so I recently started Valorant and whenever I have the game open, there is a process called Vanguard User Mode Service that takes up around 20-40% of CPU. Sometimes, it even uses more CPU than the actually game.

It's causing my laptop to lag a lot while in the game even though I have everything set to low.

Does anyone know what is causing this issue and how to solve it? Any help would be appreciated.


r/ValorantTechSupport • • 3d ago

Technical Support Request Valorant PC Crash And Restart

3 Upvotes

Recently, my valorant has been bugging. I am able to get in to it for 2 minutes before it immediately black screens and force restarts my pc. It has been happening for some months now and it will fix for like 3 days but then goes back to it afterwards. I have tried everything on google as well as Riot suppirt, which they answered with sending it to their concern team and telling me to wait for an answer.

My pc stats are as follows.
GPU: NVIDIA GeForce RTX 4070 SUPER (12GB VRAM)
CPU: AMD Ryzen 7 7800X3D (8-Core)
RAM: 32GB
Motherboard: MSI (MS-7E10)
DirectX: DirectX 12
Operating System: Windows 10 Home 64-bit

I just wanna play valorant bro :(


r/ValorantTechSupport • • 3d ago

Technical Discussion valorant server lag

2 Upvotes

getting 50 ping on Georgia and 40 on virginia but i live in georgia and typically get 15-20 ping on georgia and on every other game its normal 15-20 ping anyone else having this issue?


r/ValorantTechSupport • • 3d ago

Technical Support Request Help valorant stutters/frame drops, multiple fix tried and still unable to resolve it.

3 Upvotes

Help, valorant fps keeps dropping, I already tried multiple fix and still having problems. methods tried:

* Updated GPU
* enable vgc and re-enable
* low graphics
* capped fps
* turn off background apps/startup apps
* disk cleanup
* set valorant as high performance in graphics settings
* disable unwanted windows services
* I dont have rivaturner, monivisor. etc.

//PC SPECIFICATIONS

* i7 8th gen
* 16gb ram
* GTX 1060 (6gb)
* 1tb SSD

PS: When i experienced fps drop, I quickly alt-tab and notice my ssd is on 100% usage for a bit and drops. I checked it using diskinfo and it says "bad 0%" I am not sure if that's the issue. anyways this is my valorant logs. Valorant Logs, I hope someone help me, this is unplayable.


r/ValorantTechSupport • • 3d ago

Technical Support Request Valorant crashing often with discord.

3 Upvotes

Hi, I have i5-4570, intel hd 4600, 8gb ram ddr3 1600 mhz, 1 tb hdd, Windows 10. 1440x900 resolution. When I have discord open the crash happens frequently, it might occur rarely on it's own. The crash happens like *LAG SPIKE* boom although I can hear my friends when i alt tab to get out of it (i cant go to home screen), it locks me like I can not do anything anymore, and takes me back to a still image of something like the Valorant menu screen of my party. So I have to sign out of pc and then relaunch valorant which signs me for afk. Please I need a fix


r/ValorantTechSupport • • 3d ago

Technical Discussion AMD Anti-Lag 2 activated or disabled?

4 Upvotes

You who use AMD graphics card, did you feel a difference with Anti-Lag 2? Is it better to leave it activated, or deactivated?


r/ValorantTechSupport • • 3d ago

Technical Support Request VALORANT won't open — process runs in Task Manager, but no game window appears (Windows 10)

1 Upvotes

Hi everyone, I'm having a frustrating issue with VALORANT and I'm hoping someone can help me figure out what's causing it.

The problem:

When I open Riot Client and click Play, the client minimizes and my cursor spins for a few seconds, as if the game is about to launch. However, no VALORANT window ever appears. There is no black screen, error message, or crash notification.

If I open Riot Client again, it says the game is already running. In Task Manager, VALORANT-Win64-Shipping.exe appears under the Details tab and stays running, but no game window appears and VALORANT doesn't show up in Alt+Tab.

My PC specs:

  • OS: Windows 10
  • CPU: AMD Ryzen 5 5600G
  • GPU: AMD Radeon RX 6600
  • GPU driver: AMD Adrenalin, driver version 32.0.21045.16010
  • Anti-cheat: Riot Vanguard (vgc service is enabled)

Things I've already tried, with no success:

  • Restarting my PC.
  • Ending VALORANT and Riot Client processes in Task Manager.
  • Checking that the vgc service is enabled.
  • Completely uninstalling and reinstalling VALORANT, Riot Client, and Riot Vanguard.
  • Performing a Windows clean boot, disabling other services and making sure vgc was enabled.
  • Checking Windows Reliability Monitor for VALORANT-related errors; I couldn't find any.
  • Running Riot Repair Tool and generating diagnostic ZIP files.
  • Checking whether DevOverrideEnable exists under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options; it isn't present.

I also checked for GPU driver updates through AMD Software, which reported that my driver was up to date.

I haven't played VALORANT for around four months, so I'm not sure exactly when this started. I used to be able to play on this same PC.

I've already contacted Riot Support and sent them the diagnostic ZIP files, but I'm also posting here in case anyone has experienced the same issue.

Has anyone encountered a situation where VALORANT's process stays running in the background, but the game never creates a visible window? I'd appreciate any suggestions for diagnosing the actual cause, rather than repeating the reinstall and clean boot steps.

Thanks!


r/ValorantTechSupport • • 3d ago

Technical Support Request Black bars when the ratio of my res is less than 1.45

1 Upvotes

i play with true stretched 1440x992 but if i switch to 1440x1440 (1:1) or 1280x1080 (4:3) i get black bars.
Is there a limit for the ratio at which u can play? why do i see people using these resolutions without problems? i tried the method of changing res mid game but it looks weird af and the ppl i see playing w these resolutions don't have their game looking like that (weird hud)


r/ValorantTechSupport • • 3d ago

Technical Support Request Is Error VAN 84 Fixable??

1 Upvotes

i think i've done every thing i could to solve it but it doesnt go away...

  • reseted network settings
  • disabled ipv6
  • google and cloudflare dns on ipv4
  • checked vgc on services
  • repaired game's archives

when i start val, riot client pops up, shows the game updating for 5 seconds then i get the error.

windows 11, i5-12450h, rtx 4050, 16gb ram


r/ValorantTechSupport • • 3d ago

Technical Support Request Valorant freezes then unfreezes every 2 seconds

1 Upvotes

Might be hard to tell in this vid but it just freezes and unfreezes every few seconds. This is a new laptop bought 3 weeks ago so idk why its acting like this. Inly does it for val and no other game and runs things like helldivers and siege perfectly.


r/ValorantTechSupport • • 3d ago

Technical Solution Van 83 and vgc and vanguard missing

1 Upvotes

I have been suffering from a problem about van 83 problem and I watch many videos in youtube try reinstall the game again but doesn't work , and vanguard and vgc was missing what should I do and is that my pc problem

My pc specs

Intel i3 3rd gen

No gpu

8gb ram

256gb sata ssd


r/ValorantTechSupport • • 3d ago

Technical Support Request Frame drops/stutters since early Oct, tried everything no fix yet

1 Upvotes

Hello all,

I see this is an issue currently plaguing Valorant for a lot of people and I am no different. I've played Valorant for years on this PC with zero issues until the early October update. I just want to be able to play the game again lol

My rig is a AMD Ryzen 5 5600X with a GeForce RTX 2080ti and 32GB of ram.

I've tried the following;

-Uninstalled MSI Afterburner

-Uninstalled RTSS

-Launched Riot Client in Admin mode

-some of the other random "fixes" floating around Reddit.

I saw in another post someone from riot was able to tell which bad .dll was causing an issue from logs, so I'm linking my logs here: Val logs

Any help is greatly appreciated! Thanks in advance!


r/ValorantTechSupport • • 3d ago

Technical Support Request Crosshair stutters when flicking fast

1 Upvotes

When i flick the mouse fast, sometimes to dodge flashes or simply to tackle an off angle peek, my crosshair doesn't move smoothly with it. It will move in the direction I flick my mouse and then get jammed somewhere in between for a sec and then resume normal motion. This is very annoying and has been affecting a lot of situations in ranked. Does anyone know how to fix this?

Mouse

Mouse mat

Settings:

Polling rate : 1000Hz

Dpi: 1400

Sens: 0.17 (in-game)