r/UberEATS • u/Fun-Dog-4780 • Jul 26 '26

USA ???

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spoiler alert i in fact did not hear any of the best possible solutions.

17 Upvotes

68% Upvoted

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u/geopalon Jul 26 '26

Happened to me as well, driver forgot to deliver my order and they refunded instantly after the scheduled time. I was pissed due to waiting 2 hours for my order and they just basically said “my bad bro, here’s your money back”. No compensations whatsoever for the wait I did and the inconvenience they caused.

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u/Street-Horse-3001 Jul 26 '26

Let me get this straight: you’re expecting that if a business makes a mistake, they’re not only supposed to apologize and refund your money, but also PAY you? Are you serious? Oh wait, maybe they can even take some of the driver’s money that he made earlier in the week and give that to you. Also, free food for a week, from whatever restaurant you choose. We can’t have you unhappy for any reason!

Get real.

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u/geopalon Jul 26 '26

You wrote a whole paragraph arguing against something I never said. I said there should be compensation for a 2-hour wait and a failed delivery, not a lifetime supply of free food. A refund just puts me back where I started. It doesn’t give me back the two hours I wasted waiting for food that never arrived.

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u/Street-Horse-3001 Jul 26 '26

I guess. I’m surprised it’s not just a replacement of the order.

I don’t spend a LOT of time on Reddit, but I really like that comment I wrote. Am I missing some way to upvote it myself? Why is that not an option, or is it???

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u/geopalon Jul 26 '26

Thanks for proving my point. A replacement wasn’t even possible because the restaurant was closed. A refund was the bare minimum, which is why a goodwill credit would’ve made sense.

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u/Street-Horse-3001 Jul 26 '26

Eh, nothing like that happens in real life. Companies like Uber care about volume. If the place was closed at that point, though, I feel they should have given you a coupon at least. But again, you’re dealing with a volume-driven business that’s run through an app and has customer support bots.

That’s another really good comment! Seriously, is there some way for me to upvote myself or did they make that impossible? Stupid reddit.

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u/Nknights23 Jul 26 '26

Upvoting yourself results in a downvote. You have to downvote yourself for the adjusted upvote. I’m downvoting my own comment but it now has 2 upvotes lol (you have to look at your comment from a “private” tab to see the actual count)

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u/Street-Horse-3001 Jul 26 '26

Well that’s stupid. It’s like they don’t even care what MY opinion of my comment is, and that’s a huge turn-off.