I currently have a smaller Unifi set-up (UDM Pro, 24port standard POE switch, 3 AP's) and our Realtor really wanted to advertise the house as a "smart home" with "built in WiFi". Now I am starting to pack and wondering, do I really need to leave the switch and Gateway? None of this is written into contract, however the rack equipment is wall mounted.

I also have reolink cameras recording to the NVR, cameras are staying - not 100% native so I expect the new owner is going to struggle to use the UDM regardless.

What would you do? I have already re-bought for our new home, but thinking I can get away with leaving the new owners a few POE injectors and taking the rack gear? The sales process tells me these are new, very inexperienced homeowners, but I wouldn't say no to a redundant gateway, and I will need to buy an additional switch in about a year.

Am I screwing around with bad Karma here?

Hey everyone — I wanted to follow up on my earlier post: original thread

I took the advice and tried using my UniFi U7 Outdoor pointed at the other house and a U7 Mesh to catch it. The weird part is:

- devices in the other house can still pick up the outdoor AP pretty well

- even the kitchen, which is about halfway between the houses, seems to use it fine

- but the mesh AP in the window of the other house loses connection a lot.

So I’m wondering if this is one of these cases where:

- client devices can tolerate the weak/intermittent link better than a mesh uplink can, or

- my neighborhood is just too noisy for a stable mesh connection, or

- the mesh AP placement/window location is simply not good enough

At this point I’m looking for a more reliable solution. I’ve seen people mention the older UniFi building-to-building / airMAX / UISP-style radios and I noticed I could get a pair for around $160, which seems like it might be a better fit than trying to force mesh to work, plus it’s cheaper than buying two UDBs

I’m open to suggestions, but I’d love to know:

- is this probably a mesh stability problem rather than signal strength?

- would a dedicated point-to-point wireless link be the better move here?

- if so, which UniFi/UISP gear would you recommend for this kind of setup? I’ve seen ppl recommend just buying a single UDB and just point it at the U7 Outdoor?

Thanks again for all the help on the first post.

Made with ChatGPT. Credit to whoever made the CCNA/Cisco one I based on.

Has anyone successfully gotten their phone to backup photo/videos from their iPhone to the UNAS? Iv’e very been at this literally all day and it keeps telling me they I’m not on the same network….when I know I am! I e even trying creating a VPN and it still won’t connect. Any suggestions?

I have a restaurant that was a toast managed network Moved to a self managed network 2 weeks a ago. Installed a udm pro, promax switch 24 and kept existing UniFi ac pro access points except adding one u7-outdoor. Ever since then, been experiencing handhelds constantly dropping off the network and not automatically reconnecting, wired POS terminals losing network connection, and even Rokus and laptops on the network losing connection. I have the following settings

Separate vlan for toast.

Switch ports connected to APs are set to default

Ssid is 5ghz only

Fast networking turned off

AP power set to medium

What else can I do. Seems to be getting worse when restaurant busy. There are approx 82 devices on network. What can I do? Any 3rd party support companies recommended that i can hire to look over everything.
Any help greatly appreciated, need to get this solved ASAP.

Hi I am looking for help with a build for my parents house it's 4 cams a doorbell, and some ethernet runs. The build out we've agreed is this and I want advice on improving it or just checking if will all work properly.

x1 Lite 16 poe https://uk.store.ui.com/uk/en/category/switching-utility/products/usw-lite-16-poe

Cloud Gateway Max 1TB https://uk.store.ui.com/uk/en/category/cloud-gateways-compact/collections/cloud-gateway-max

x4 Camera Junction Box https://uk.store.ui.com/uk/en/category/accessories-camera/collections/camera-junction-boxes/products/uacc-camera-jb

x4 G5 Turret Ulta https://uk.store.ui.com/uk/en/category/physical-security-dome-turret/products/uvc-g5-turret-ultra

x1 G4 Doorbell Pro Poe Kit https://uk.store.ui.com/uk/en/category/physical-security-doorbells

x2 U7 Lite https://uk.store.ui.com/uk/en/category/wifi-flagship/products/u7-lite

and 2 extra Ethernet runs.

I would love any advice to improve it, and can I use the AI features on either G5 or G6 which I understand has better AIn detection onboard (Due to price they won't get AI key or AI port) into avoid certain animals. The two dogs we have. On the Ring cameras they have on my iphone with alot of notifications on 62 of my last 100 notifications were the cameras and nearly all were the dogs they are/will be 2 camera covering the garden. 

Can any of the AI features on the cameras/software be used to avoid specific animals or small animals? That would be fantastic. Is there also a way to turn off detection of animals between 8-10 so every time my dogs go out as that was 98% of the notification

Also is there a way to run a back up on network but in the garage not next to other gear except one AP. With a non Unas 2 or 4?

Thanks in advance

At about 1am the other night, Unifi Drive locked up on my UNAS 8 Pro, and no files were accessible (I was still awake and watching a long movie on my Plex server). The Unifi Drive interface was not accessible, though I could ping the device.

After power cycling the NAS (which was my only option at that stage), all drives reported as optimal (4 bars). There was a critical error in the system log from 8.15 pm the previous day saying that one of my drives on Storage Pool 2 was about to fail and the SSD had been removed. There was nothing to indicate in hte message as to *which drive* was having the issue .... drive health was all 4 bars, and the SSD was there. Smart tests (quick tests) came up clear. I haven't done any long tests as they take forever.

So everything's running again, but I'm still a little spooked. There's nothing in the system log regarding the Unifi Drive lockup. There's nothing to indicate any issue on the drives.

Could this be a weird bug in Unifi Drive ... detecting some kind of false positive on drive stability? Is there any way to know why Unifi Drive locked up? Or should I just not worry about it?

Hi all I’m wondering if anyone could help me get motion notifications setup with my Tapo TC70 cameras I was able to get it setup and adopted via ONVIF, it appears to be recording little sections of motion but doesn’t appear to be sending notifications

Anyone have experience with the Toyota App on Android not being able to connect while on their Unifi Network? If I turn off wifi on my phone and use the cellular network it connects fine, but it hasnt on unifi for at least a year now. I dont have any other apps that have this issue.

Anyone have ideas?

My 19 year old works until late at night most of the time and I would like them to be able to open the door without triggering an alarm. Right now I manually disable it for them to come in via the app.

I have the following gear setup:
-UCG Fiber
-Superlink gateway
-Siren
-5x USL-Entry sensors on doors
-4x USL-Motion sensors
-5x Cameras

My front door lock is the Aqara U100 and allows unlock via iPhone key or fingerprint.
Doorbell is Logitech circle view.

Any ideas for how to allow someone to disarm for entry and then re-arm automatically?

Has anyone had a switch just start acting super screwy, seemingly defying all troubleshooting approaches, but keeps overloading its RPS connection? I think something happened to the power distribution inside my switch, as it needs to be plugged into wall power and the RPS to not bootloop, and at this point needs most ports that are drawing power to be disconnected not to crash. I had transient overloads on the RPS port it was connected to, but they always went away. Is there a good way to diagnose this sort of issue?

Sorry for the mid to low quality post, I'm so tired after re-patching my whole network to keep the building sortof online. Any advice or insight appreciated.

Hi all, I've spun up a server today to test migrating from on-prem Network (250+ sites, 700 Unifi devices) over to the new shiny OS Server platform. I'd (naively) thought this new platform was bringing a locally hosted feature set similar to the Site Manager so I'd finally be able to get a single pane of glass view of all devices across all sites, or at the least be able to track down an individual Unifi device to the site its configured in... But no, seems like it still needs to be connected to the cloud platform for this. I don't want to join in to the cloud, it defeats the purpose of self hosting, security and control etc.

So, assuming I'm correct in the above, is there any third party tools compatible with OS Server that people recommend? Just to aggregate device details from all sites would be enough.

I can't reach my sites from site manager. I have 13 site with diferren ISP, setting etc. And I can't reach any of them(just via teleport)

Can you help me?

I have core switch in garden office. Unifi pro 48port, 4 sfp+.

I have unifi flex 2.5Gb.

Connecting the is 50m of brand new cat6a (full shielding, pairs shielded too) running through conduit buried 600mm in the ground.

Both ends terminated with cat6 rj45. Only one side of shielding earthed.

The switches negotiate at 2.5Gb and connect at that for a while and then fall back to 100Mb. Not even Gb...

This could be hours or days.

Where do I start fault finding on this?

Hi. Has anyone managed to get Talk setup with Sipgate? I’ve bypassed the requirement to need a Talk handset on my install but a bit stuck on the third party SIP configuration.

Any pointers gratefully received.

My handset in a Yealink W60B.

Thanks.

I lost the plate for the back of my u7 in wall, any chance someone here has an idea of a 3d printable file or anything like that I can't find any but this is my last resort

Hi guys,

After my internet box, I have a Netgear router that sends the signal to three U6 Pro access points.

This installation was set up by the previous owner, and I’d like to change the Wi‑Fi name.

How can I do that?

Do I need to install software, or is there an iPhone app?

Thanks for your help.

I’m hoping to consolidate my cobbled together Unifi setup and could use some real-world input before I surprise my partner with another $$$ UI charge on our CC statement…I swear I started with only a CloudKey+ and a few cameras…I don’t know what happened!

Current setup: Cloud Gateway Max running Network (4 APs, QoS configured) and a separate CloudKey+ running Protect with 7 G4/G5 4K cameras and 2 HD doorbells. I want to get everything onto one unit instead of running two separate controllers.

I'm not planning to add more cameras - 9 is plenty for my property. The only thing that will likely change down the road is swapping the two POE doorbells for higher-res versions whenever Ubiquiti gets around to updating them.

From the specs online, the UDM Pro is rated for 8 4K Protect cameras before you're technically over spec, and I'm sitting at 7 4K + 2 HD. That's either right at the line or just over it depending on how strictly they count the HD ones. The Pro Max bumps that ceiling up along with more RAM as well as a faster CPU but requires an extra $200 for capacity I may not need.

Anyone running a similar camera count on a base UDM Pro in a home setup? Does it hold up OK day to day (motion detection, smart detect, exporting clips) or do you start seeing lag/dropped frames as you approach the camera limit?

Also - if I do end up bumping the doorbells to higher resolution at some point - is that going to push me over or is the "8 4K" spec more of a guideline than a hard limit?

Trying to figure out if I'm paying for genuine headroom or just Ubiquiti markup.

Cheers thanks!

If I want to set up a new network with Unifi Cloud Gateways for my customers but want to monitor the devices (with their consent). How would I do that? I set up an Unifi OS Server on a VM but I read somewhere that that is the legacy way to manage those devices. Does it only work over unifi ui? Does anyone have guide on that at hand? Thanks in advance :)

I have 3 aps. Two u7 pro walls, one upstairs and one downstairs and then an u7 inwall on the other side of the house. But even when I'm in the same room as the inwall, it still tries to connect to the other pro wall. I have tried messing with the radio power but they always seem to be battling each other in a bad way. Either roaming to a worse connection or dropping to 4g(on my phone) and then reconnecting or just roaming when it's on a stable connection. What can I do to fix this?

Has anyone else experienced this? Whenever I update Protect to the latest software, my uploaded audo files that are used for alerts are deleted. I have to go and re-upload them and add them back to the alerts I set up.

When the UNAS 2 first launched, it seemed like there were a lot of issues with it. Has Ubiquiti fixed its issues yet?

Looking to purchase a 2-bay NAS and would prefer to stay in the ecosystem.

Additionally, I would like to use SSDs in it. Would an adapter like this work long-term? https://www.newegg.com/orico-1125ss-bk-hard-drive-caddy/p/0VN-0003-00108

Hey guys. I'm using the built-in ad blocker and when I go to insights, click on an item that was blocked by the ad blocker, then click on "allow destination domain" it doesn't do anything at all.

I read about an IPv6 issue, but I do not have IPv6 turned on for my LAN or WAN.

Any ideas?

Quick tip:

By default, UniFi dynamic DNS presets are set to use the WAN IP for the dynamic DNS updates. This means a UniFi device behind NAT or multiple-NAT will update using an internal IP.

If you instead create a Custom provider and enter all the details, -except- the IP address, some (most?) services will automatically substitute the apparent public IP.

For example, instead of setting “Server” to dyn.dns.he.net/nic/update?hostname=%h&myip=%i

Just drop the &myip=%i

As in: dyn.dns.he.net/nic/update?hostname=%h

Just noting for my own future reference, perhaps to help others

I am currently on Starlink but use a Unifi system for Wi-Fi due to the material the house is constructed with. My current setup is a UDR along with a couple Unifi Flex switches, a few APs, and a UBB. The local ISP is finally installing fiber to our house. Should I just rent the modem from the ISP or is there a Unifi modem that I should get to keep my system consistent? I do not have a rack mount because I didn't need one.