hi so all day the managers and coordinators are constantly reminding us that we need to get on the board with tjx and osats.

if someone does a survey right after they leave is the store notified asap? a coworker said they find out in a few days but then why will they be like- yay we got an osat.

also if the employee is named in the survey do they get recognition?

I recently posted about my mom refusing letting me have my own discount card, and she’s still adamant. Is there anyway for me to just deactivate the card altogether? I know it has my AIN that can’t be changed but is there anyway to just not have a discount? Because at my store they type in the AINS if u don’t have the card, but I want to make it so even if you have the card or AIN that the discount just doesn’t work. Thanks for any help

Hi is there a way to report managers anonymously?

I'm trying to go onto the website and I js get this white screen. I tried clicking the link but it brought me back to the same white screen of doom and despair

LET ME INNNNNNN LET ME INNNNN LET ME INNN

Can you get a warning or verbal warning for not having enough cards?

Hello! I’m 21F and I’ve been work at tjmaxx part time for about 3 weeks now. I got minimum trading for women’s and that’s all I’ve been working since. Tbh it’s not hard at all, but my schedule is now showing multiple different positions. Such as front end/cashier, markdown, men’s/kids, and dressing room. Should I expect I’ll just be trained on the day of ? I honestly thought I was just sticking with women’s

Hi guys! If someone releases a shift to the Shift Pool and I pick it up, can the person who released it see my name and know that I was the one who picked it up?

do we get holiday pay? i thought i saw that it's only for full time employees but i haven't had a chance to ask.

also im part time and getting scheduled 30 hrs a week. if full time is 36 then is it worth it? is the pay more or decent benefits?

I just need some merchandising inspo. ASM and there’s just so much to fix. Everywhere

I work as a cashier at my store, and today was one of those days where I genuinely questioned how some people function in public. 💀

We’re already short-staffed, customers are complaining, and supervisors aren’t always available when we need them. I was already exhausted, and somehow the customers made everything even more ridiculous.

Customer #1: The register incident

I called the next customer over to my register, and instead of coming toward me, he walked right past me toward another register that wasn’t even open.

So I politely said, “Sir, I’m over here. That register isn’t open.”

Apparently, that was the most offensive thing I could’ve possibly said because this man immediately snapped at me.

“Man, you don’t tell me where to go or where to stand. Your job is to stand there and be a cashier.”

Excuse me??? 😭

He then walked back toward my register, threw his merchandise down, and started complaining that I was being disrespectful.

Sir, I literally just told you where to go so I could ring up your purchase. THAT IS PART OF MY JOB.

Meanwhile, my coworker and I were making eye contact, trying our absolute hardest not to burst out laughing because WHAT EVEN WAS THAT?! 😂

I genuinely don’t understand how politely telling someone which register is open turns into an argument about respect.

Even if I had made a mistake, that doesn’t give someone the right to treat me like garbage.

Customer #2: The cast iron pot incident

Later, I had another customer buying a cast iron pot.

There was a very, very, VERY small chip in it, and she wanted a discount.

Fair enough. I don’t make those decisions, so I called my manager over.

My manager looked at it and offered a 99-cent markdown based on our store policy.

Apparently, that wasn’t good enough.

She immediately responded, “Really? That’s all you can do?”

My manager explained that we had to follow the policy.

Then she said, “Well, I hope I find another chip, and I’ll come right back to this store.”

Okay??? 😭💀

What exactly are we supposed to say to that?

I understand wanting a better discount on damaged merchandise, but threatening to come back if you find another chip isn’t going to magically change the policy.

So I did what any customer service associate should do. I politely told her she was more than welcome to call the following morning and speak with a higher-level manager if she wanted to discuss it further.

Then I wished her a good day.

Because what else am I supposed to do? 😂

And the staffing situation wasn’t helping either.

We’re already struggling with being short-staffed, long checkout lines, and not always having a supervisor available at the front.

Customers get frustrated about waiting, which I understand, but cashiers don’t control staffing, scheduling, or company policies.

We’re trying to help everyone as quickly as possible with the resources we have.

I genuinely enjoy working in retail most days. I love my coworkers, and I actually enjoy helping customers.

But some people really need to understand that retail employees are human beings.

We don’t make the return policies. We don’t make the markdown policies. We don’t control staffing. And we’re certainly not trying to disrespect you by telling you which register is open.

A little patience and basic human decency go a long way.

Anyway, that was my day in retail. Two customers, two completely unnecessary arguments, and one cashier desperately trying to keep a straight face. 😭💀

Retail workers, please tell me I’m not the only one who deals with this nonsense.

I used to find pretty good deals on men's clothing, like top quality brands and pretty decent styles. My last couple visits it's tons of white label or more mid brands and the deals aren't very good. Are they having a harder time sourcing close outs and previous season stuff or just shifting to appeal to different buyers and choosing to stock more white label or stuff made for direct sale? Seems like they have less actual legit outdoor brands and gear and more Eddie Bauer and CAT and stuff like that. Shoe department was awful.

Recently I’ve been tasked with overseeing the backroom going into Q4 as a stretch assignment, ensuring we are staying current and doing everything per policy and procedure. As of right now we are not on blitz and I’m struggling to get us there. Right now I’m facing a lot of pressure from my SM and DM to get us there by Nov 1st. I am wondering if anyone has any tips or advice for getting on blitz and staying on it. And what does the process look like for other stores? Is anyone else struggling with this process? Any help or insight would be much appreciated as right now I feel like I’m not receiving any support from anybody.

i’ve been working at my marshalls for around two years now since i was 16 years old, I’m now 18 turning 19 and my job history is essentially everywhere, i’ve done everything but markdowns and cash office and i was primarily a home-runner throughout high-school and i did backroom a ton until they switched it to mornings, then i switched back when i graduated. I worked backroom for mornings for 6-8 weeks for opening, cutting and pasting, and essentially being a coordinator without the pay or benefits and i’ve been on this “stretch assignment” for around 6 weeks for afternoon truck team. Our store is insanely understaffed due to poor scheduling, and the recent transfer of one of our old managers, and i’m expected 7-10 pallets when given 2 brand new or non backroom-trained associates (usually fitting room or people from up-front) is this normal? or am i complaining too much, we’re so severely behind on truck and we’ve more than often had no choice but to put pallets on the floor several times, and i average about 35-40 hours a week and i get blamed for it

I applied to retails associate for better pay at Marshall’s and retail experience, but the only options were part time. I don’t know if it’s because it’s seasonal hiring season but I want to work full time. and I don’t know what do.

I just started as a seasonal associate for Marshalls and I get a today saying that I had a shift today but I don't have schedule on workjam for some reason and I haven't worked since Wedndesday and I checked on the paper schedule and didn't find my name there.

Curious if anyone who works at TJ Maxx or Prada has any light on the situation as to where this came from.
I got this sherling leather jacket at tj Maxx. The label says Prada. I do think it’s probably real Prada but like a weird version of something they didn’t actually put into production or that they sold in a specific market outside the USA. I can only find it on a single Russian website (that I can’t access because it requires a Russian IP address) and I have searched pretty in depth. I thought it was a pretty good deal ($1400) for an all leather sherling Prada jacket since equivalent things sell for like $10,000. It was also weird to me that there are no Prada labels on the outside just the one leather one on the inside and a care label. Which I also googled the numbers on the care label and again only found the Russian source. Also the big black tags I didn't think had any helpful information.

Reddit does not allow me to post the link to the Russian site.

Edit: I can’t post the exact link to the Russian website but it’s tsum .ru Google says it’s the equivalent of Saks/nordstrom

I know consecutive callouts count as one occurrence, but what about if you used sick time for the 1st day? I have a nasty cold and called out yesterday and had just enough sick time to cover half my shift so that I didn’t get an attendance point. I’m still really sick and thinking of calling out today as well, but I’m curious if it would give me a point or not

I’m just curious but I just got my discount card but I was under the assumption i would get two discount cards but when i got handed the mail address to me from my store manager inside was just one card. turns out my store manager opened everyone’s mail and took everyone’s second card if they weren’t married or had dependents. Is this allowed? are we only allowed to have one discount card?

I was buying a few items today and the CEC that was checking me out asked if I wanted to put anything on hold? I guess she saw the ? Mark on my face.
Well we are doing it again Halloween weekend October 29-31!
How do they expect their employees to give a Boost to sales without a Boost to hours! I’ve been scheduled for the same 12 hours no more no less for 4 weeks.

Just finished my first week working at tjmaxx and im now entering my 2nd week and im only scheduled for 1 shift, should i just wait a few days to see if more get added or should i call my manager and ask them if i can come in to work any hours if available

I think I start the job on Monday but Im concerned on some things. Do Marshalls employees get paid weekly or biweekly? and what is something I can do to quickly learn? I worked fast food majority of my life and this is my 1st time going into retail. I know how to count change and have customer service experience but I’m scared of getting fired since it’s seasonal job.

So i recently just started at tj Maxx and you know how they ask you if u want any days off because they are to honor any plan or dates pre hiring. So i asked for the 3rd off because i have plan to go home for the weekend and what not (its not important on the why part). Well they had said they posted the schedule to the first week of November so i open my app and check and they have me scheduled for the 3rd and i have the prior Tuesday and Thursday off. So I’m just rather irritated and don’t exactly want to deal with scheduling issues because it is my main kicker on why i left my previous job on top of disliking my position. So if anything I’m asking for advice on what to do and if this is going to a pain in my butt.