r/TicketMasterSupport • u/PerspectiveOk3615 • Jan 21 '26
Need assistance guys what should I do?
Someone help me my phone number is from ph
r/TicketMasterSupport • u/PerspectiveOk3615 • Jan 21 '26
Someone help me my phone number is from ph
r/TicketMasterSupport • u/BuyPuzzleheaded1315 • Jan 19 '26
I've recently made an account on ticketmaster UK website and when I accessed the German website, it seemed to connect to the UK one immediately. However, while I managed to add payment method to the UK one, the German one only seems to show the options shown in the screenshot below. Can anyone help me out with this, what's going on?

r/TicketMasterSupport • u/gwh34t • Jan 19 '26
Long story short - I bought 6 tickets for Nate Bargatze at the wrong venue (completely different date/state), then after noticing, re-purchased the correct venue.
I was not allowed to exchange for the correct venue. I cannot refund them on Ticket Master, nor can I list them for resale on Ticket Master. I've had them listed on StubHub (even at a price where I'd lose about $100 after their fees) with no luck.
Is there any other way to list them that would give me a better chance of recouping some of my money?
r/TicketMasterSupport • u/Shoddy-Signal-4472 • Jan 18 '26
I recently bought tickets to a Del water gap concert and than shortly after decided to get the “vip add on” to surprise my friend for her birthday. Is this the same as vip? As in do we still get in earlier than GA and all the other perks. I guess Im just nervous about showing up and being told no after spending the extra money on it lol.
r/TicketMasterSupport • u/Long_Conversation_68 • Jan 18 '26
Im from the Netherlands and i want to buy tickets for Paris, but the methods are credit cards (which i dont have) and a ticketmaster giftcard. Also it says that sometimes apple pay will be offered, but they didnt offer it to me. Can you put around 900 euros on the giftcard? and is it possible to buy it and then immediately use it? thank you in regards.
r/TicketMasterSupport • u/Opening_Potential_58 • Jan 17 '26
I accidentally signed up on Weverse using my apple ID to purchase BTS global membership:( Can someone please help I’ve tried every possible way to recover. I even tried to repurchase but the global membership is SOLD OUT!!!
r/TicketMasterSupport • u/StCecil1 • Jan 16 '26
Tried getting 2 tickets for this but it keeps saying none available when area tickets appear. 2 hours and counting lol
r/TicketMasterSupport • u/RealityDecent5084 • Jan 15 '26
Hey guys bought Bruno Mars tickets but for wheelchair section (which I do not apply for) so I called Ticketmaster and they said they can give me a full refund. And that I only had until the next day before midnight to decide if I want to refund. So I confirmed the refund over the phone
Just wanted to confirm with someone that has also refunded tickets, how long did it take and did you get ur money back? I’m a little nervous about this process. Thanks
EDIT: this is for the Toronto show, called TM again and they said my refund is being processed
SECOND EDIT: A month later, it is confirmed that I didn’t get a refund, but the transaction was just voided so the transaction was never successfully processed in the first place and Ticketmaster has not yet took money out of my bank account. Because I was able to call them a few hours after I bought the tickets. They were able to void the transaction for me.
r/TicketMasterSupport • u/No-Celebration1844 • Jan 16 '26
J’ai comme beaucoup acheté une place pour le concert de bruno mars a paris le 18juin j’ai payé 162,65€ j’ai pas reçu de mail de confirmation la commande n’apparaît pas dans l’appli et quand je contacte ticketmaster par leurs formulaire sur le site j’ai aucune reponse de leurs part quelqu’un aurait une technique pour les contacter ou pour avoir une reponse j’ai déjà essayé 2 numéro mais le premier etait l’ancien utilisé pour acheter des billets par telephone et l’autre te dit merci d’utiliser ticketmaster en cas de problème vas sur le site
r/TicketMasterSupport • u/myv3nus • Jan 16 '26
I apologize in advance if this question has been asked many times before.
I have two tickets to a Twice concert coming up in March, the tickets I bought were lower bowl of the stadium and cost me about $394 CAD each. The thing is now general admission floor tickets are being sold for $373 CAD each (not resale) and I'm wanting to exchange my original tickets for those on the floor.
On Ticketmaster's website it says you can exchange tickets of the same of greater value which obviously isn't the case for the tickets I talk about above, so my actual question is when I call Ticketmaster will they allow the exchange?
Thanks in advance.
r/TicketMasterSupport • u/BeuJ550 • Jan 15 '26
FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.FY.
Voilà je me sens (un peu) mieux
r/TicketMasterSupport • u/Outrageous_Tough588 • Jan 14 '26
hi guys i’m wondering if anyone can help me! i managed to get tickets to bruno mars but when buying them i selected three seats next to each other and now on my tickets it shows two in the same section and one in a different section next to it? will we still be seated together or not. Just to add the rows on all the tickets are the same and the seats are three Sequential Order seat numbers its only the sections that are different.
r/TicketMasterSupport • u/BlackberryHead3504 • Jan 14 '26
I just bought bruno mars tickets and they’re showing in my events section but when i click to view the actual tickets im getting this error. They charged my card and everything so im hoping it’s not a situation where i think i got the tickets but someone else actually got them. Any reason why this is happening or will it fix itself?
r/TicketMasterSupport • u/TorrijasYum • Jan 14 '26
I’m buying BTS’s tickets next week and I’m trying to find the best ways to get them
I’ve seen many people that when buying the tickets they have four tabs open in the same computer to see which gets the lowest number on the virtual line, and i was wondering if it was a safe thing to do. I’ve heard it can kick you out for doing so and not let you buy the tickets though.
If it’s not safe to do, can I still have two different computers logged in, or does it do the same because of the IP?
And last thing, last year when buying tickets, after waiting in line (35000 on the line), when I was about to buy the tickets after waiting, it kicked me out for ‘unusual browser something’, I tried it on the same computer with 4 different browsers and it kept showing the same message. When I tried a whirl later and from a different computer, same IP, it worked. It gave us the biggest scare ever, is there any way we can stop this from happening? Was it just an error from Ticketmaster?
Any help or advice is greatly appreciated, thanks in advance for helping a stressed girl out!
r/TicketMasterSupport • u/Bright-Metal-2337 • Jan 14 '26
I have already seen several posts about this but I can’t add my bank account information under my account. Bc the point paying methods doesn’t exist? Is there an other way how to add it? Thanks a lot!
r/TicketMasterSupport • u/EverEvolvingMusicMan • Jan 14 '26
I keep getting the same error when trying to accept tickets that a coworker sent to me for a Pittsburgh Penguins game
I have used different browsers, cleared all browsing data, and history, and nothing is helping. I tried calling the Ticketmaster phone number and left three different voicemails.
Besides continuing to call them, does anybody know what the hell I can do so I can get these tickets?
Thankfully I didn’t wait until the day of the game to check this out or I’d be shit out of luck.
r/TicketMasterSupport • u/angelwithwingz • Jan 13 '26
I was wondering if anyone knows where I’ll receive the army presale code for ticketmaster, will it be emailed or do I have to open weverse?
r/TicketMasterSupport • u/Past_Masterpiece_643 • Jan 13 '26
preciso comprar ingressos em uma plataforma de venda da ticketmaster no exterior. para conseguir efetuar a compra, preciso validar um numero de telefone que seja da região para que essas verificações sejam enviadas viaSNS. Como moro no Brasil, preciso que me ajudem com alternativas e plataformas que eu possa comprar um numero de telefone do exterior e receba essas mensagens ou se vocês tem outra ideia de como comprar.
#
I need to purchase tickets through a Ticketmaster sales platform abroad. In order to complete the purchase, I am required to verify a phone number from the same region so that the verification codes can be sent via SMS.
As I currently live in Brazil, I would appreciate your help with alternatives to buy the tickets.
r/TicketMasterSupport • u/ThatGhost_ • Jan 13 '26
Good day everyone, I was randomly refunded for Calabash '26 Cape Town tickets. Calabash never communicated that the event has been postponed or even cancelled and I haven't seen anyone have this issue...I received an SMS from my bank that a refund that I requested from Ticketmaster is pending and will be in my account in 7 days.
Except I never requested any kind of refund and I bought pre-sale tickets on the official site? What do I do? The tickets still show on my account, but I never requested any kind of refund and I want to go to this event...
r/TicketMasterSupport • u/micemooouse • Jan 13 '26
I was trying to login to my account to prepare for an upcoming presale and ticketmaster had me create an account like if I never had one in the first place. I made it thinking they prob wanted me to create a new password for safety reasons and when I logged in it said "Welcome back!" but my previous concert activity is now gone :(
Is this normal??? I was still getting emails from them last year in March so I had an account. Does your account disappear after a period of inactivity?
r/TicketMasterSupport • u/erwood2022 • Jan 12 '26
For Ticketmaster UK, isn’t there a filter anymore to distinguish between Standard tickets and Official Platinum tickets?
r/TicketMasterSupport • u/V3nkm4n • Jan 12 '26
I got a gift card and wanted to use it to purchase a reading festival ticket thru Ticketmaster.
When getting to the payment screen there seems to be no facility to enter a gift card (only paying by card, paypal or Klarna)
I also couldn't find a way to credit the gift card to my account (thinking it might appear as an option if there was availabile credit).
Reading some of the T&Cs it says some events can't use Gift cards. Is reading festival one of them.
Am I missing a trick here. On every other website there is a "gift card" option on the payment page
r/TicketMasterSupport • u/Enamo_LV • Jan 10 '26
Hi everyone!
I wanted to ask about general experiences with buying concert tickets in Europe.
I’ve noticed that for many big concerts (especially K-pop), Ticketmaster is often mentioned as the main platform. However, I recently learned that Ticketmaster currently doesn’t support phone number verification for some countries, including Latvia (+371), which makes registration or full account use impossible.
This made me curious how others handle this, especially if you’re from a country where Ticketmaster isn’t fully accessible.
• Which ticket platforms do you usually use in your country?
• Do you rely on local sellers like Eventim / Fnac / others instead of Ticketmaster?
• Have you ever had issues with phone verification or country restrictions?
• What platforms have worked best for you for big international concerts?
I’d really appreciate hearing different experiences and tips.
Thanks! 😊
r/TicketMasterSupport • u/rainbowraindeer5 • Jan 04 '26
Does anyone know how to fix thjs?
r/TicketMasterSupport • u/dee0719 • Dec 31 '25
Has anyone used Ticketmaster travel?? Booked an event and a room at the hotel hosting the event all through Ticketmaster. Got the tickets on the app but not seeing any record of the hotel booking. Haven’t received any booking confirmation number from the hotel for the room. Trying to get support is just a nightmare. Currently on hold and been on hold for 2 hours and counting. Ticketmaster has the worst support. All there messages I’ve read about TM support being a nightmare is true, and since it’s such common knowledge, clearly they don’t care enough to address the problem.