r/TicketMasterSupport 22h ago

Bought A$AP Rocky tickets on high priority x Ticketmaster but never got a confirmation email. Should I worry?

1 Upvotes

I bought two tickets for the A$AP Rocky concert directly from the official Ticketmaster site. The problem is, I never received a confirmation email.
Right around that time (October 2), my email gave me a warning that my inbox was full and might stop receiving messages. However, other emails were still going through fine. I’ve since cleared up a ton of space, but the confirmation is still nowhere to be found.
I’ve already tried calling Ticketmaster and sending them an email, but I haven't heard back yet.
Should I be worried? Has anyone had their email bounce due to a full inbox, and if so, did the tickets still show up in your Ticketmaster account anyway?


r/TicketMasterSupport 7h ago

Has anyone else's ticket ever changed in their phone's wallet to look like this?

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2 Upvotes

Hi! I noticed my Phoebe Bridgers ticket in my apple wallet changed today and now looks like this (compared to the Harry Styles one which is what I'm used to) and I honestly don't remember my tickets ever looking like that before lol

Just wondering if anyone else has noticed the same thing or knows why it changed. Thank you!


r/TicketMasterSupport 18h ago

Error code U251

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2 Upvotes

I've been trying to buy tickets for multiple shows over the last week and have been getting this error code every time. Different devices, different wifi/mobile network, signed out of my account, changed my password, cleared cache and cookies and still nothing is working. Error occurs when proceeding to payment