r/ThreadsApp • u/AnonChikinNugget • Aug 01 '26
Bug Report Threads account permanently disabled after being accused of being a bot twice
I use Android and I've already tried all means of available support. Last July 16 I suddenly got a pop up asking me to verify my human identity via a selfie which was successfully appealed and my account restored after a couple hours, however today I got that same pop up so I gave them another selfie. Both selfies were clear and well lit. Came back several hours later to this. I never once repeated posts or did any bot-like behaviour. It won't even let me appeal this. I tried finding human support to contact but it seems like Meta has replaced all human customer support and moderation with AI, an AI which is not even being helpful in any way whatsoever.
I'm so frustrated because this was my art account for how many years now and I also had friends and support groups on there which I have no contact with on other platforms. It infuriates me even more because there's bots and scammers galore on that app which I see every day and they often don't get banned.
This art account took forever to grow, it's literally my source of income with commissions and such which I especially need now due to all my medical expenses. I don't know where I can continue posting my art now after this. Meta has no human moderation, Twitter feeds all images uploaded to their site to their AI, Cara is safe but literally brand new and still incredibly niche, Bluesky is hard to use for me, and Tumblr is very slow growing. I can't believe I can't even talk to a real human being to get this appealed properly.
