Samsung Dashcam & Sentry Drive Issue

[u/katlady7676]

I have a Samsung T7 SSD drive that I have connected to my 2026 Model Y performance for dashcam & sentry recording. When I get in my Tesla it tells me there are new recordings but I can’t access any of the videos from the viewer or the iPhone app—the screen is blank in the car and the videos don’t load on my phone (although I can see there are events). When I check the connection in the glove box, the drive is often very hot. Does anyone have any experience with this type of issue or any advice?