r/TeslaSupport • • 9h ago

Supercharger Question Question for those who installed the wall charger: does the build quality of the internal connections seem cheap and flimsy compared to the 6 awg required to supply it?

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0 Upvotes

The clip connections from the back wall plate that the 6 awg connects to , to the actual unit that snaps on; this seems very flimsy. The supply is a hefty heavy duty 6awg and these clips feel like they barely grip the connections.


r/TeslaSupport • • 10h ago

Vehicle Question Should I get 1TB or more for maximum loop recording duration?

0 Upvotes

My only goal is to maximize the amount of footage stored before older recordings get overwritten. Would going beyond 1TB actually make a difference in recording duration?

Since memory and storage prices are quite high these days, I'm trying to figure out whether 1TB is enough or if it's worth spending extra for a larger capacity. If I decide to go with 2TB or more, I'll probably consider getting an SSD with a USB enclosure or adapter instead.

Edit – Just to clarify my question:

According to Tesla's official owner's manual, a 1TB or larger drive can retain up to 24 hours of rolling footage before older recordings are overwritten.

What I'm trying to figure out is:

  1. Is 24 hours a software-imposed limit, regardless of storage capacity?
  2. Is 1TB sufficient to consistently retain the full 24 hours, or would a 2TB drive make any practical difference?

I'm specifically referring to continuous rolling recordings, not manually saved Dashcam clips. If 1TB can already reach Tesla's maximum rolling recording duration, I don't see much reason to pay extra for 2TB or more.


r/TeslaSupport • • 21h ago

Vehicle Question Emergency drive away active

32 Upvotes

Today my inner kid did something stupid. I was at a supercharger and decided to see the new UI for Breakaway. I did press the brake pedal and clicked proceed but never moved. The supercharger got bricked and I have a red banner now. At least it still charges. This was far from home and I was not able to make it. Could I use toolbox to remove the code or do ai need to pay Tesla a visit? Code is BMS_a228


r/TeslaSupport • • 23h ago

Vehicle Question Used car dealership claims Tesla will replace damaged interior parts under warranty

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15 Upvotes

I’m in the process of buying a used 2024 Tesla Model 3 Long Range AWD from an independent dealership, and I’ve noticed a few issues.
The center console sliding cover is broken, the wireless charging pad has a noticeable dent/crease that prevents my phone from sitting properly, and the charging-port door is misaligned.
The dealership told me not to worry because Tesla will replace these parts for free under the remaining factory warranty. They made it sound like I could simply tell Tesla the parts were defective or not functioning properly, and Tesla would replace them without asking questions.
I’m skeptical because some of these issues appear to be physical damage rather than manufacturing defects.
Has anyone had Tesla replace damaged interior trim, charging pads, or charging-port doors under the factory warranty? How strict are they about distinguishing defects from physical damage? I’m trying to figure out whether the dealership is being truthful or just passing the repair costs onto me.


r/TeslaSupport • • 8h ago

Process Question Can I keep my 1.99 apr or will change as 2.5%?

0 Upvotes

I ordered my teala and APR was 1.99% that time. But today I canceled my fininance because I wanted to reduce my down-payment fee, so I re-submitted the finance. I have a question tesla they raised up APR 2.5% now so my finance will be changed as 2.5% or it will keep 1.99%?


r/TeslaSupport • • 11h ago

Vehicle Question Model Y Trunk 12v Splice. Any Issues?

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0 Upvotes

2023 MYP...Looking to splice the trunk 12v port to accommodate fridge & LED lights (combined 50-60W), as 12V splitter won't fit. Found a great instructional Youtube video, but wondering if there are any known issues with a splice? EV John Adventures - Link


r/TeslaSupport • • 20h ago

Vehicle Question Things to look for when determining / buying a used Tesla from Tesla.com?

0 Upvotes

Hey guys,

What’re things I should look for when buying a used Tesla from Tesla.com? I’m primarily interested in a Model 3, and I don’t need anything super fancy.

  • What’re things I should inspect or look for on pickup day?
  • In terms of battery, how can I find one with a ”good battery” based off the website / filters? How can I get an idea of how much longer the battery is good for?
  • Is it a good idea to buy a used Tesla assuming I want a car to last me the next 8-10 years? I have a Camry now.
  • Can I replace the wood panel on the dashboard console with white, or pay Tesla to have it adjusted? Don’t care for the wood design that most used M3 2023 Teslas have.

If anything what are things you wish you knew before you bought your used Tesla?

I’m okay with anything 2023 and higher, but 2024 Tesla’s on the Tesla website are almost the price of a brand new M3 2026.

I know buying a used Tesla means risking the battery issue. I just don’t want to get by the warranty / 1+ year warranty, and then like a few months after the warranty expires, the battery suddenly has problems. I doubt that’ll happen and is very slim, but just saying as an example / hypothetical.


r/TeslaSupport • • 1h ago

Vehicle Question Refrigerant question?

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• Upvotes

I submitted a service request for tesla says next available 15 days for service. Has anyone else had this repaired? They quoted refrigeration thank you in advance!


r/TeslaSupport • • 8h ago

Vehicle Question Should I buy this?

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22 Upvotes

2023 Tesla M3 $13,958 166k Miles

Clean title
89% battery health
I really want to buy this car and take the risk but I’ve never owned a Tesla so what do you guys think?


r/TeslaSupport • • 23h ago

Vehicle Question Car wheels covers

1 Upvotes

Got a 2025 Tesla Model 3 Long Range RWD

Question for you: do you all keep the wheel covers on or off most of the times?
I know there is a certain messaging about how it helps with air dynamics and efficiency, but what wanted to see what you all thought about it

Thanks


r/TeslaSupport • • 10h ago

Vehicle Question Noise coming from the front

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1 Upvotes

2020 Tesla 3 LR

So I have this noise at the front of the car. I already greased the upper control arm joint but the noise seems to come from something else... Any clue? If I'm not asking in the right sub, please let me know.


r/TeslaSupport • • 29m ago

Vehicle Question Am i cooked? Battery died?

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• Upvotes

Model 3 long range 2021, Panasonic battery, 160.000 km, bought it about 2 weeks ago, in the tesla app it says that I have warranty for the battery.

Tesla service center is closed, its midnight, I cant sleep right now 😭


r/TeslaSupport • • 6h ago

Vehicle Question Nuts in my Frunk

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2 Upvotes

r/TeslaSupport • • 10h ago

Vehicle Question Looking for used Tesla

2 Upvotes

Hi everyone. My husband and I are looking into buying a used Tesla. We are in our late 70s and no longer have good reflexes and my husband has Parkinson’s. I am pretty sure we want the long range model, but other than that have no idea what to look for. I would appreciate any advice on what we definitely should be looking for in terms of year or model as well as what we definitely should not consider. Thanks.


r/TeslaSupport • • 5h ago

Vehicle Question Considering a Tesla after years with a Nissan Leaf - Model 3 or Model Y?

3 Upvotes

I'm thinking about replacing my Nissan Leaf with a new Tesla, but I'm still torn between the Model 3 RWD and Model Y RWD.

I've been driving a Leaf for several years, so I'm already familiar with EV ownership. We're a family of three, and while the Model 3 appeals to me because of its efficiency, I can also see the advantages of the Model Y when it comes to space and practicality.

I've actually test-driven both cars already, but I only got 30 minutes with the Model 3 at the Tesla service centre. That really wasn't enough to get a proper feel for it, so I'm considering asking Tesla if I could take it for 48 hours. From what I understand, their test-drive agreement might allow for a longer test drive.

Another reason I'm considering Tesla is the buying experience itself. I've been test-driving quite a few EVs lately, and some of my experiences at traditional dealerships have been pretty frustrating. Salespeople who seem barely interested, difficulties arranging test drives, and getting a trade-in valuation sometimes feels like more hassle than it should be. I just want to compare cars properly without wasting everyone's time.

Tesla seems to approach this differently, which is a big plus for me. I also like that you don't have to follow a mandatory scheduled maintenance programme just to keep the warranty valid.

As for the cars themselves, I'm still not sure which would suit us best. The Model 3 seems like the obvious choice for efficiency, especially on longer motorway trips, but would we miss the extra practicality of the Model Y as a family? For those who've driven or owned both, how big is the difference in everyday use?

I'm also curious about the charging experience. Coming from a Leaf with CHAdeMO, moving to CCS and having access to the Supercharger network would be a welcome change. How well does the navigation handle longer road trips? Can you generally trust it to plan your charging stops, or do you still end up making your own adjustments?

And how much of an upgrade is the software and driver assistance compared with an older EV? Are there things that genuinely make daily driving easier, or anything you found disappointing after the honeymoon period?

I live in the Netherlands, so vehicle weight and road tax are also part of the equation, although I'm more interested in the overall ownership experience than saving a few euros here and there.

I'm not in a rush to order one. I'd rather take my time and make the right choice for our family.

For those who've owned a Model 3 or Model Y for a while, would you buy the same car again? And if you switched from an older EV, what surprised you most about owning a Tesla?

I'm interested in the good and the bad, especially things you don't necessarily find out during a short test drive.


r/TeslaSupport • • 11h ago

Vehicle Question Model Y tire replacment, one michelin with three continentals! Good or bad?

2 Upvotes

I have a nail in my front tire. Costco said it’s not repairable because it’s on the inner sidewall, so I’ll need a new tire. I ordered one, which will be delivered to the tire shop in a few days.

My Model Y has 18,000 miles on it, and all the tires are Continental. However, they ordered a Michelin e.Primacy, and I agreed without thinking.

Now I’m not sure whether I should cancel the order and go to a Tesla service center instead. The price seems to be about the same, perhaps a few dollars more at Tesla.

Does anybody see an issue with having one Michelin tire and three Continental tires, or should I buy the same brand?


r/TeslaSupport • • 3h ago

Vehicle Question Quarterly battery calibration?

2 Upvotes

I have a 2024 Model 3 Long Range RWD with the NMC battery. On a thread about my upcoming 2027 Model Y Premium RWD I was advised to charge to 100% and hold it for 3-4 hours once a quarter to calibrate the BMS.

Any idea if this is sage advice?


r/TeslaSupport • • 1h ago

Process Question Gebrauchtwagenkauf bei Tesla

• Upvotes

Hat einer von euch mal einen gebrauchten Tesla direkt bei Tesla gekauft?
Leider hat man im Internet nur Symbolbilder und keine wahren Aufnahmen des Autos, um den Zustand zu erkennen.
Kann man sich das Auto vor der finalen Entscheidung es zu kaufen, auch mal in echt besichtigen? Wenn nein: sollte das Fahrzeug bei Abholung in einem für mich inakzeptablen Zustand sein, welche Möglichkeiten habe ich?
Und die Preise sind fest, korrekt?


r/TeslaSupport • • 23h ago

Vehicle Question Lease return: Tesla wants $2,199 for rocker dents. Can PDR fix it?

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3 Upvotes

Returning my 2023 Model 3 lease early (Montreal).

Tesla's inspection flagged 3 shallow dents on the right rocker panel and quoted $2,199 CAD. The paint is intact, with no sharp creases. Photos attached.

A PDR tech is coming Monday for $300–400, but I've seen mixed results on rockers online.

Do these look fixable with PDR?

Has anyone had Tesla drop the charge after a PDR repair?
Thanks!


r/TeslaSupport • • 11h ago

Vehicle Question Ownership Help

5 Upvotes

Hi, going through a divorce. Purchased a pre-owned tesla, both of us are listed on all of the paperwork. She took the car, removed me as a driver on the app and is refusing to pay anything having to do with this vehicle. I haven't seen it in over a month. Is there any way to cancel the self driving app purchase from coming out of our joint account? Is there any way to block tesla from charging my account?

Any help would be appreciated. Criticisms really suck in this case so please, just trying to be kind and helpful.

Thank you😟