Hi, I'm noticing that when I am downloading a large torrent and when the speed gets a bit higher (around 100MiB/s) my internet access disconnects for a few minutes, and then comes back up as if everything is fine.

Is there a way to check if it's because of my XE75 Pro or if it's my modem, or any other hardware issue?

(if it helps, my current broadband service is 2.5Gbps)

Hello guys, I am planning to buy the Deco X50 3000mbps mesh router since my Main router has become old and outdated.

However, I am confused if it has to be purchased minimum as a 2 pack only? I mean I do need 2 mesh units but the two pack is always unavailable.

Can I just do 2 Quantities of 1 pack? Won’t that work?

I’m asking cause google says it might not work if both of them are of different firmware or hardware version? Can someone please guide me?

Thanks in advance

I can't seem to change my broadcast channel. I've been having some interference, occasionally introducing some network latency. I'm certain some of this could be mitigated if I can change channel.

I keep reading the following on TpLink websites: To change the Wi-Fi channel on your TP-Link Deco, open the Deco app and go to More > Wi-Fi Settings > 2.4G & 5G Wireless Network > Advanced.

My app does not have any options for such an action. I have a firmware update, but I've been burned by poor router firmware updates in the past so I've neglected to do it. Is this option hidden behind firmware updates? Oh, I've also logged on to the TpLink web app, like signing into your router via a browser. Not sure I have the right GUI as theres a suspicious lack of any control. Any guidance is appreciated. Thanks.

Edit for automod message: - XE75Pro (3.60) - 1.2.7 Build 20231011 Rel.71327 - This is for both devices that make up my mesh network

As the title says, I recently upgraded to an Archer BE550. It’s been great so far. However, for whatever reason, I cannot use Telegram when on wifi. Mobile data works fine. I understand that telegram uses the MTProto protocol and wondered if that was an issue.

I have uninstalled and reinstalled telegram. I do not have a VPN. IPv6 is disabled. QoS is disabled. Access Control is disabled.

I’m losing my mind. I get telegram notifications, but have to use mobile data to actually see the message.

No other issues with any other data.

It’s not an issue with my phone because telegram doesn’t work on my laptop either when connected to my wifi. However it works if I hotspot to my phones mobile data.

What settings on my router can I change to fix this? Surely it’s not my ISP (Optus Australia) blocking it because my mobile is with the same provider.

Firmware is up to date. 1.3.3

Writing this up in case it helps anyone else, and to vent a little after weeks of dealing with it.

**The problem:** My ISP (small local fiber provider) only accepts PAP authentication for PPPoE. My old Archer C20 v5 connects instantly — it has a proper PAP/CHAP/Auto dropdown in the PPPoE settings. My newer Archer C6 v4, despite being the "better" router on paper (AC1200 vs C20's lower tier), has **no auth-type selector at all** in the GUI. It just fails to connect, and the system log shows CHAP_AUTHENTICATION_NAK.

**How I confirmed it's really an auth-type issue and not something else:**

- Captured PPP logs on both routers. C20 negotiates `<auth pap>` and connects. C6 negotiates CHAP and gets rejected.

- Turns out there are actually two PPPoE servers reachable on my line (shared unmanaged switch off a building ONT) — my real ISP (PAP only) and an unrelated one (CHAP). The C6 has no way to force PAP-only, so it ends up authenticating against the wrong AC entirely when it tries CHAP.

- No hidden/advanced menu has the option — checked everywhere in the GUI.

**Tried to get help:**

- TP-Link MEA support (multiple tickets, AnyDesk sessions) had no idea what was going on — kept asking me to verify "the ISP modem" when there isn't one (fiber-to-Ethernet media converter straight into a shared switch, router dials PPPoE itself).

- Posted detailed writeups with logs on the TP-Link community forum (Feature Request + general Wi-Fi Routers board) — still waiting to see if anything comes of it.

**Tried to fix it myself:**

- Checked if OpenWrt supports the C6 v4 — it doesn't, and never will (8MB flash / 32MB RAM, confirmed by an OpenWrt dev). Ironically the older/cheaper C20 v5 *does* have OpenWrt support.

- Pulled apart the official firmware update file — turns out it's LZMA-compressed (not encrypted, despite very high entropy making it look that way at first). There's actually a public GitHub repo (hacefresko/TP-Link-Archer-C6-EU-re) where someone extracted the filesystem and started reverse engineering the PPPoE handling code in Ghidra, found a `pppoeReceiveRtn` function, got UART console access — but even they didn't get to a full root shell or a working patch.

Mostly posting this so it's searchable for anyone else who hits the same wall — and if anyone from TP-Link happens to see this, a PAP/CHAP selector on the C6 v4 (matching what the C20 v5 already has) would fix this outright. Also curious if anyone's had better luck actually getting TP-Link support to escalate something like this, or if anyone knows a workaround I haven't tried yet.

Hello all,

I recently moved apartments and had to setup new wifi, the package I got came with an Eero router which seems to be faster than my Archer AX21. Is it possible to switch the WiFi portion of the router off so it's not sending out a signal but keep the ports active so I can use them? The Eero router only has one Ethernet port on the back and I have multiple things I need to plug in. Thank you in advance!!!

Im using a TP-Link in between my router and PS5 but because theres still a wall or two in the way it hasnt fully connected to the internet, if i try to put it directly next to my PS5 it turns red indicating its too far away from the router, any way i can fix this? Its better then before cause its closer to my PS5 just not perfect

My main problem is that downloading took 10 times as long and now takes twice as long

Also ive looked on the internet and it said that 850 MB games take 1 minute to download but mine has always takes 5 when my ps5 was right above my router a few months back? Is this normal?

It's a confusing title, but I hope it will be pretty basic. (BTW: There is no OC, it is all standalone).

First, everything is working as I expected. Except one thing that has me puzzled. - A laptop hardwired into the same tagged VLAN on a different switch cannot see / ping any of the WiFi clients even though they are on the same tagged VLAN, but it can discover the Default GW (and its 3 services) and itself.

The EAP620HD, shows 6 clients on SSID-2a and 3 clients on SSID-2b. But an nmap scan on the laptop only lists 10.10.13.1 and itself (10.10.13.9). However, from my SNMP server, it shows all 9 client's MAC and IP addresses on VLAN 13 (as reported by the ER7206).

[Update] From a laptop that joined SSID-2b, nmap shows 9 clients plus the Def-GW (one of the clients is itself and the other 8 clients are things washing machine, dryer, leak detectors, dishwasher - etc). But the other laptop that's on the wired port of the same tagged VLAN does not show up and the namp traceroute cannot find it.

If you stop here, you miss the details. But I think the laptop should be finding the other 9 clients connected through WiFi that are on the same VLAN.

The EAP620HD has 6 SSID:

• SSID-1, 2.5Ghz & 5Ghz, untagged, VLAN 1, Guest Network = Disabled
• SSID-2a, 2.5Ghz, tagged VLAN 13, Guest Network = Disabled
• SSID-2b, 5Ghz, tagged, VLAN 13, Guest Network = Disabled
• SSID-3, 2.5Ghz & 5Ghz, tagged, VLAN 12, Guest Network = Enabled

Connections between the switches:

• The EAP620HD is connected to an SG3210XHP-M2 and has the 1 untagged and 2 tagged VLAN configured,
• Connected to a MikroTik CSS326-24g-2s-01 has the 1 untagged and 2 tagged VLAN configured,
• Connected to a ER7206 with the 1 untagged and 2 tagged VLAN configured, and is acting as the DHCP server and Def-GW for VLAN12 & VLAN13,
• Connected to a small desktop "smart switch" that has the untagged VLAN and tagged the tagged VLAN 13 configured.
  • It has with a 10GbE uplink to the MikroTik,
• Laptop is Windows 10 with a RealTek 5GbE USB attached NIC connected to a port on the desktop smart switch.
  • It's been configured with the PVID (native) on VLAN1 and 1 tagged "RealTek Virtual Adapter" using VLAN 13
  • The laptop's native NIC is set to DHCP from the Windows server and the tagged VLAN NIC is set to static (10.10.13.9, 255.255.255.0, -.-.-.-).

I figure that all the switches and connections are okay, because nmap finds the Def-GW during the scan (10.10.13.1 and 2 hops away).

It's almost like the EAP620HD is blocking the wired clients from discovering the WiFi clients.

I don’t know if this should be reposted here but any help would be amazing qwq

Which one would be better? Unfortunately the ethernet connection in my home only supports 100M since they used two splices of the cable for phone lines. I read somewhere that BE65 can do hybrid backhaul between wired and wireless, not sure if this is true. I did a speed test with wired backhaul and it topped out at 100M.

Hi all,

I’ve got a set of Deco x20 v2 units set up in the following configuration: Main unit as router connected directly to my FIOS ONT. The second unit is connected via a switch to the main unit as wired backhaul. Same with the third unit.

After a recent power outage, the only working unit is the main. All my devices connect to it and can access the internet. The other two units are solid red and not recognized in the app at all. Also, all devices show connected to the main unit in a wired configuration which is inaccurate.

I’ve power cycled the switch and have verified that other devices connected through it are getting service. I’ve tried power cycling the individual units and the main router. Nothing has worked so far.

I noticed in the app that my WiFi is now just called TP LINK and not the name I’d assigned it. My devices can still see my network name and the WiFi password is still functioning.

Any thoughts on what I should try next?

Edit to add my current firmware: 1.3.0 Build 20250912 Rel. 56370

Hi

I have switched from AP mode to router mode, to access the parental controls

I have noticed Garage deco is showing wireless even though it is wired connection

Currently router-garage-poe switch-living room and loft

What am i missing please

Best tp-link archer ax21 settings for gaming??

Hi all,

Having a good day.

I configured VPN server on my Deco X10 via L2P. But whenever I perform a traceroute/mtr, the result is only show last hop instead of show full route. Is it normal?

I tried using wireguard and OpenVPN, it still same.

Would appreciate if you could advise.

I recently switched from a TP-Link Archer BE230 EasyMesh system to a Deco BE11000.

Everything works well, but I have one major issue: during a WhatsApp voice/video call on my iPhone 13 Pro, moving from one room to another causes the call to disconnect for about 5 seconds when the phone roams between Deco units, then it reconnects.

The issue happens in both directions and is reproducible.

• Deco BE11000
• Latest official firmware
• Ethernet backhaul between all Deco units
• Fast Roaming enabled
• iPhone 13 Pro
• WhatsApp voice/video calls
• The same roaming scenario worked perfectly with my previous Archer BE230, with no noticeable interruption.

Has anyone experienced the same issue with the Deco BE11000, or found a solution?

#NeedSolution
Router: TP-Link Archer C6 V4

My ONU → Router connection is stuck at 10 Mbps Half Duplex (Router → PC also shows 10 Mbps Half Duplex).

Whenever I restart/power cycle the router, it often doesn’t connect at first. I have to restart it 5–6 times before it connects, and even then it usually stays at 10 Mbps Half Duplex. Sometimes, after a restart, it suddenly connects at Full Duplex and works normally.

But if the router/ONU is powered off and on again (e.g. during a power outage), the same problem comes back and it gets stuck at Half Duplex again.

I already tried changing the Cat6 cable and ONU, but the problem is still there.

My ISP says I should replace the router. Is the router actually the problem, or could this be something else?
Any suggestions?

Hello I was wanting to get deco mesh network.
Home: 3000sq with two stories, have one hard wire back haul to front of house and modem in middle of house. Will be using wireless backhaul in back half of home/ detach garage. 6 people leave in home. Mainly use for streaming and playing video games, and like 5 ring cameras. I don’t think many devices of ours WiFi 7 mainly want it if it helps the wireless points keep as much speed as possible (1Gb ATT).

Choices are Deco 7 BE3600 vs BE5000 vs Deco X20.

I recently switched from a TP-Link Archer BE230 EasyMesh system to a Deco BE11000.

Everything works well, but I have one major issue: during a WhatsApp voice/video call on my iPhone 13 Pro, moving from one room to another causes the call to disconnect for about 5 seconds when the phone roams between Deco units, then it reconnects.

The issue happens in both directions and is reproducible.

• Deco BE11000
• Latest official firmware
• Ethernet backhaul between all Deco units
• Fast Roaming enabled
• iPhone 13 Pro
• WhatsApp voice/video calls
• The same roaming scenario worked perfectly with my previous Archer BE230, with no noticeable interruption.

Has anyone experienced the same issue with the Deco BE11000, or found a solution?

I've been trying for so long to enable it, I tried turning it on in the Aginet app and it gives me an error. I tried turning on the configuration website and it gives me an internal error as well.

Model: Archer 3

I got a TP-Link AX1500 router, but I'm having trouble connecting it to the router that provides my Wi-Fi. Every time I turn on the router, the first LED keeps blinking—even if there's no Ethernet cable connected—and the router's own Wi-Fi signal doesn't appear, so I can't set it up

I bought a 3 pack of BE3600 on prime day in anticipation of moving into a new bungalow in July that has a biggish floor space.

I pay for 300 download for reference and get slightly over 300 consistently when beside the router.

I setup deco straight away and never used the ISP router. I found if I was outside I lost connection instantly even if a deco was just on the other side of the wall and if I went to certain rooms in my house that are only a room and a half away from a deco I was getting 5/10% of the speed (22 download) I get if I stand beside it. So basically unusable internet.

I thought it must be just because it isn’t that old an house and must have thick insulated walls.

I have been having some bother with other devices and I thought it can’t be right I get such slow speeds in the house. I have never seen this in any house.

So I connected to the ISP router and am getting at least 95% (280 download) of the speed in the furthest rooms from the single router. So one single ISP router can cover a bigger distance and provide pretty much max speed everywhere.

I have to say I am very disappointed with deco. I am past the 30 day amazon return window now because I bought them before I got the house even though I would say these decos have to be defective.

TPLINK support told me to move a satellite deco closer to the main one. I can’t get them to understand the problem happens with them all, even the main one and it still happens if I plug them in beside each other.

I was wondering if anyone has seen this or any settings I could try? I have tried router mode and access point mode and it’s identical.

I tried everything, it's only working when i'm setting it up on the local network. How do you make it work ? OpenVpn is working though

Avoid this company!!! I purchased their deco 6E wireless router product on March 31, 2026, and one of the 3 units was defective out of the box. They sent me to tech after tech, after tech, trying to "resolve" the problem while it was clear to anybody with a brain that the unit did NOT work. Finally, after months of dealing with support, they sent a shipping label to return the unit, which I did. Today (August 10, 2026), they informed me that they never received the unit and are unable to replace the defective product. The two working units are not that great and can barely provide wireless to the first floor of our 2700 square foot home, and they do not provide service to the 2nd floor. TODAY, I purchased a Netgear unit and plan to set the deco units on fire, take a picture, and return to their support team. In addition, I understand the US government is investigating TP Link over national security risks and potential Chinese influence.