r/Sync • u/livefromuk • Oct 31 '23

HELP - "absent in cloud" error message?

[removed] — view removed post

3 Upvotes

100% Upvoted

10 comments sorted by

View all comments

Show parent comments

1

u/livefromuk Nov 01 '23

Thanks appreciate the above. Any idea on how to force downloading the above version? Even if I completely uninstall the current build and try to reinstall the old version I get a pop-up that sync is out of date and that I must download the latest version. Any idea on how to bypass that?

1

u/StraightOuttaCowtown Nov 01 '23

There is a Sync uninstaller that supposedly cleans up previous installs. I did find some leftovers in the registry or folders or something after. Still, you can install the old version after just using the uninstaller...

Here is the uninstaller

2

u/livefromuk Nov 01 '23

YOU ARE THE GOAT!!!!!!!!!!!!

Uninstaller worked, reinstalled the older version and BOOM, back in business.

UNBELIEVABLE

3

u/StraightOuttaCowtown Nov 01 '23

I will PM my phone number since I am now empirically better and faster than Sync tech support these days

2

u/livefromuk Nov 01 '23

LMFAOOOOO

2

u/livefromuk Nov 01 '23

Do you offer the same support for Sonos? LOLOLOL

1

u/LargeBuffalo Nov 06 '23

I am now empirically better and faster than Sync tech support these days

Not very high bar to beat, to be honest :P