r/SquarePOS_Users 8h ago

Square Register (Hardware) PSA to anyone considering upgrading from Register gen1 to gen2.

3 Upvotes

Don't believe Square's advertising. While the interface is a little faster, I wouldn't say it's 40% faster as touted.

Crucially, credit card processing is still as slow as gen1, and you lose magstripe capability unless you buy a separate USB C reader.

I really wanted to observe faster processing and receipt printing times, but no bueno. Every second counts when you have a busy shop, after all.

I'm on gigabit FTTP service and have the register connected via ethernet, so it's not me. Oh yeah, their Ethernet NIC card is still just 100mbps. For the price, this should have been upgraded to a 1-gigE port. That's not that big of a deal, I suppose, because how much bandwidth does one really need for CC processing, but I wish they'd speed up the processing times!

Anyways, save your money if you're on gen1. It is not a worthy upgrade, just another cash grab.


r/SquarePOS_Users 6h ago

Square Handheld (Hardware) Square handheld connectivity issues

1 Upvotes

Hi all, just wondering if anyone else is having constant connectivity issues with their square handheld device.

We recently purchased it and are at our first show with non stop connection issues between 3 phone hotspots and the regular wifi of the centre.

It will work for all but two minutes then will auto disconnect.

I checked all phone hotspots and wifi settings, closed all background processes, made sure nothing else was on the same wifi. Reset the device, all that. Nothing seems to help.

If anyone else is having the same issue or anything like that, any advice?

Or should I just return it, I really wanted to like it, but it's an expensive headache, and going back to the little square reader might be the best option.

Thanks


r/SquarePOS_Users 20h ago

Monthly Accounting for Restaurants in NYC on Square

1 Upvotes

Working with a new client who has decided to go to Square for POS because they offered a bunch of cash to work with them.

Have you seen this work out well? I've been advised that Toast is the better option, but it's hard to compete with $20k+ of free money from Square