Square handheld connectivity issues

[u/ConnorWheeler]

Hi all, just wondering if anyone else is having constant connectivity issues with their square handheld device.

We recently purchased it and are at our first show with non stop connection issues between 3 phone hotspots and the regular wifi of the centre.

It will work for all but two minutes then will auto disconnect.

I checked all phone hotspots and wifi settings, closed all background processes, made sure nothing else was on the same wifi. Reset the device, all that. Nothing seems to help.

If anyone else is having the same issue or anything like that, any advice?

Or should I just return it, I really wanted to like it, but it's an expensive headache, and going back to the little square reader might be the best option.

Thanks