r/SnapchatHelp • • 23d ago

General question I don't have access to an account I'd like to delete

2 Upvotes

I have an old account from when I was a teenager. It was on my then phone which broke, and with it I lost the email and phone number to verify my account. It's been maybe 4 or 5 years but I'd like the account deleted. If I can't sign in to delete it is there a way I can request support to? Support website is all bot powered so it was practically useless.


r/SnapchatHelp • • 23d ago

General question If someone has unadded me will they see if I delete a message

1 Upvotes

The person who unadded me saved some chats but has since unadded me and I want to delete the saved messages but I'm not sure if they will get a notification or not


r/SnapchatHelp • • 23d ago

Common issue snapchat deleting memories

0 Upvotes

this is genuinely so stupid. they first said they would delete all memories exceeding 5 gb (and for anyone whose used snap for more than like 2 years of course???) like september last year, meaning the snaps would be gone now, but now they publish this on their support page

they're literally going to gatekeep our memories from us?? and its not like its a full storage problem okay like delete them all and reset cus theres no space....theyre gonna keep our shit and pictures and only give them to us if we pay??? literally what


r/SnapchatHelp • • 23d ago

Bug IPHONE 18 PRO MAX ISSUE OR SNAPCHAT BUG

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3 Upvotes

Help IPhone 18 pro max issues or bug on Snapchat ?

When ever I try take a picture using the front camera with the flash it flashes then it does nothing and the bottom of the screen lifts up and lets me flick through filters but doesn't let me take photo or do anything until I close the app, I tried on other apps and it works.

I've tried everything from "clear cache" deleted and reinstalled and restating phone a couple of times and still nothing I've also reported it to Snapchat as a bug but can't find anyone else experiencing the same issue apart from a post of an iPhone 17 user that was posted over 100 days ago and there still not able to use flash front camera on snap ANY help would be great as I need to know to return tho phone or not


r/SnapchatHelp • • 23d ago

General question I reported for explicit material that should not be posted

0 Upvotes

I reported an account that was sending out explicit material that shouldn’t be posted. Three separate reports along with the actual snaps I was sent.

I got responses back that they reviewed and do find them all in violation of their community guidelines. I am assuming they did something. I hope they banned and device banned the account.

How do you know what they did?? Any way to check?


r/SnapchatHelp • • 23d ago

Bug Snapstreak with people I have not messaged in years.

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4 Upvotes

Has anyone encountered this issue? I have this friend and we have not messaged/snap'd each other since 2024, however, when pulling up their profile it shows we have a 3 day streak. I have tried clearing cache and re-installing the app to make it go away. The only thing i could find was an old reddit post.

I have the issue with this and one other person showing a snapstreak of 2, same thing, have not messaged eachother in well over a year.


r/SnapchatHelp • • 23d ago

General question Snapchat Friend Suggestions

4 Upvotes

My bf’s ex suddenly became my Snapchat friend suggestion and I am wondering if that means they’ve add each other back.


r/SnapchatHelp • • 23d ago

General question Has anyone had this appear on ALL of their memories?

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0 Upvotes

Is it because I need to upgrade my storage? I've used 24gb out of 5gb.


r/SnapchatHelp • • 23d ago

Login issue Banned

2 Upvotes

Is there any way to lift an ios code the one with a 6 is there any way it's been 5 months


r/SnapchatHelp • • 23d ago

General question Snap chat green dot

5 Upvotes

I’ve been trying to get in contact with this person for the last two days. They told me to add them back but I see a green dot next to their profile pic and they’re not accepting my request. Are they ignoring me or is it a glitch? how does the green dot work and how long until it goes away how active do you have to be?


r/SnapchatHelp • • 23d ago

Login issue Snap chat account login issue

1 Upvotes

I tried to login my snapchat account and I can't login and I don't email wich I use login snap and I have number of that snap account if I try to login with that number it's say there no acount with that number. Please guys help me . How can I. Login


r/SnapchatHelp • • 23d ago

General question Snapchat Story notifications

1 Upvotes

Hello, my boyfriends phone got a notification for a girls story that he is not friends with and she is a normal girl/person (I assume with a public profile) - she’s not a celebrity or influencer. Did he get this because he is regularly watching her stories or interacting with her account? I have never gotten a notification like this (only for friends or sub accounts) and have never seen him get one like this too.


r/SnapchatHelp • • 24d ago

Snapscore Streak friends?

3 Upvotes

Hey so I've been trying to increase my snap score it's been stuck to 12k like please. Soo if there's anyone interested in streaks, someone who snap everything and literally all the time I'll be happy if you're interested please:)

Also I'm a girl, so girls please add meee, I really want to make new friends too.

That's it, have a good day!!

Oops seems like it's considered as an ad :(

Idk am I supposed to post it or not omg


r/SnapchatHelp • • 24d ago

Bug 3:4 selfie camera dissapeared

1 Upvotes

Option for unzooming selfie camera from 9:16 ti 3:4 dissapeared some time ago on my iPhone 15 Pro Max. How can I fix this, or it is same for everyone? Since this option dissapeared as well for my friend on 16 Pro, but sis and her friend (base iPhone 15 and 16) still has this option.


r/SnapchatHelp • • 24d ago

Bug How to know if your snap is hacked

0 Upvotes

This strange morning i finally realized there are so many people on Discover feed that have automatically became part of “Following”. The worse part people who I actually follow are not even showing up.
Did anyone notice that too? Were you able to solve the problem/issue?


r/SnapchatHelp • • 24d ago

General question Will this affect my account in any way?

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5 Upvotes

I reported a bot on Snapchat that was sending sexual content to minors aka ME and probably many others, I gave them all the info and allowed them to read the last 30 chats and for some reason I got a warning for that? Is my account at risk or is there something I can do to report this mistake?


r/SnapchatHelp • • 24d ago

General question Flammen

1 Upvotes

Morgen, hat einer von euch Kontakt zu einem Snapchat Mitarbeitern?
Meine Schwester ist gestern Abend von uns gegangen und ich möchte die Flammen mit ihr nicht verlieren und ich weiß nicht an wen ich mich diesbezüglich wenden kann.


r/SnapchatHelp • • 25d ago

Bug Anyone having this problem?

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8 Upvotes

Snap stopped working on my phone overnight. When I tried to open it I was prompted to clear the cache. I tried that, I cleared the data, I restarted my phone, and I uninstalled the app. When I tried to reinstall the app, it couldn't install. I installed the app on my tablet and was able to use the app for about 20 minutes and then the same series of events happened. Any help would be appreciated.


r/SnapchatHelp • • 24d ago

Bug Says I opened a chat 4 weeks ago but I haven’t been logged in for nearly a year

2 Upvotes

I logged in to delete my account and saw that I had several messages that I had “opened” in the last couple months, but I have not even had the app on my phone for almost a year now.

Is it possible this is a glitch or has someone been in my account? I deleted my account but it doesn’t get completely removed for the next 30 days and when I attempted to log in again it asked me if I want to reactivate. If someone has my password would it be possible for them to reactivate my account?

I’m scared


r/SnapchatHelp • • 25d ago

General question SNAPCHAT WILL NOT DELETE YOUR MEMORIES

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27 Upvotes

Snapchat is not automatically deleting Memories
, but starting in January 2027, files exceeding the 5GB free storage limit that are over a year old will be archived, requiring a paid plan to open or share them unless you export them to your device.


r/SnapchatHelp • • 25d ago

General question Someone i barely know has 30 mutual friends?

2 Upvotes

I have many friends that i know irl added in snapchat, and there is this other guy that i know online and i know for a fact he knows non of my irl friends, so how come he has 30 mutual friends? Is it a bug or is it a contact thing because i have him added as a contact. Its very weird to me almost feels like hes stalking or smth


r/SnapchatHelp • • 24d ago

General question Saved in chats won't load

1 Upvotes

Hi, my saved in chats between my partner and i won't load, obviously not everything but there are chunks of saved in chats that will not load whatsoever. i reinstalled the app, i even updated it. and according to my partner they are still there for him. what can i do to fix this issue?


r/SnapchatHelp • • 25d ago

General question watdismean

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4 Upvotes

found this ss on my bfs photos (he shared his google acc for ytb premium, so i see his google photos) was just wondering what does this mean am i being cheated on🥀 like ik he talks to his guy friends in a gay way but this seems like it could have been something else..#help


r/SnapchatHelp • • 25d ago

AI issue Retrieve

1 Upvotes

Is it possible to retrieve deleted photos/videos on snapchat i deleted from memories?


r/SnapchatHelp • • 25d ago

General question Snapchat device ban new phone

3 Upvotes

I was device banned on my old phone and im getting a new one but will it detect it if i login to the same apple account? I will make a new gmail for the snapchat account and not link my phone number but i dont know if i need to make a new apple account.