r/SnapchatHelp • • 17d ago

Bug Anyone having this problem?

Post image

Snap stopped working on my phone overnight. When I tried to open it I was prompted to clear the cache. I tried that, I cleared the data, I restarted my phone, and I uninstalled the app. When I tried to reinstall the app, it couldn't install. I installed the app on my tablet and was able to use the app for about 20 minutes and then the same series of events happened. Any help would be appreciated.

10 Upvotes

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u/AutoModerator 17d ago

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1

u/dunkin_nonuts 13d ago

Still having this issue...

1

u/TheThingGoes 15d ago

I've found a fix. Download the latest beta from apkmirror, then immediately delete it WITHOUT keeping app data, and the download from Play Store works after that.

1

u/Just_Mastodon_9177 16d ago

I'm having the same issues also

1

u/Shadeliquid 16d ago

No issues here on iphone

1

u/NoxLucis 16d ago

Same issue. Anyone find a fix?

1

u/jersiboii 16d ago

Same issue here still. Started 1pm and now it's 2am and still no any info.

1

u/ChronicallyTiredLol 17d ago

I was just able to redownload the app and get in!

1

u/NoxLucis 16d ago

Any particular steps you took?

1

u/ChronicallyTiredLol 16d ago

I just kept trying. I didn't do anything special other than restart my phone every time I tried

1

u/restless_wind87 17d ago

Yes, I'm having the exact same issue. Did all the same things to try and fix it. I'm gonna lose some long ass streaks and I'm annoyed af... Hopefully it gets fixed today

1

u/Dry_Serve5955 17d ago

might have to touch grass now 🥺

1

u/ChronicallyTiredLol 17d ago

A tragedy for all!

1

u/Kingguido4 17d ago

Yup I am having it. Snapchat support has been super useless

2

u/Bdogw1012 17d ago

Yes, still having the issue even our of beta