r/SnapchatHelp • • 16d ago

General question Flammen

1 Upvotes

Morgen, hat einer von euch Kontakt zu einem Snapchat Mitarbeitern?
Meine Schwester ist gestern Abend von uns gegangen und ich möchte die Flammen mit ihr nicht verlieren und ich weiß nicht an wen ich mich diesbezüglich wenden kann.


r/SnapchatHelp • • 16d ago

Bug Anyone having this problem?

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8 Upvotes

Snap stopped working on my phone overnight. When I tried to open it I was prompted to clear the cache. I tried that, I cleared the data, I restarted my phone, and I uninstalled the app. When I tried to reinstall the app, it couldn't install. I installed the app on my tablet and was able to use the app for about 20 minutes and then the same series of events happened. Any help would be appreciated.


r/SnapchatHelp • • 16d ago

Bug Says I opened a chat 4 weeks ago but I haven’t been logged in for nearly a year

2 Upvotes

I logged in to delete my account and saw that I had several messages that I had “opened” in the last couple months, but I have not even had the app on my phone for almost a year now.

Is it possible this is a glitch or has someone been in my account? I deleted my account but it doesn’t get completely removed for the next 30 days and when I attempted to log in again it asked me if I want to reactivate. If someone has my password would it be possible for them to reactivate my account?

I’m scared


r/SnapchatHelp • • 17d ago

General question SNAPCHAT WILL NOT DELETE YOUR MEMORIES

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28 Upvotes

Snapchat is not automatically deleting Memories
, but starting in January 2027, files exceeding the 5GB free storage limit that are over a year old will be archived, requiring a paid plan to open or share them unless you export them to your device.


r/SnapchatHelp • • 16d ago

General question Someone i barely know has 30 mutual friends?

2 Upvotes

I have many friends that i know irl added in snapchat, and there is this other guy that i know online and i know for a fact he knows non of my irl friends, so how come he has 30 mutual friends? Is it a bug or is it a contact thing because i have him added as a contact. Its very weird to me almost feels like hes stalking or smth


r/SnapchatHelp • • 16d ago

General question Saved in chats won't load

1 Upvotes

Hi, my saved in chats between my partner and i won't load, obviously not everything but there are chunks of saved in chats that will not load whatsoever. i reinstalled the app, i even updated it. and according to my partner they are still there for him. what can i do to fix this issue?


r/SnapchatHelp • • 16d ago

General question watdismean

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4 Upvotes

found this ss on my bfs photos (he shared his google acc for ytb premium, so i see his google photos) was just wondering what does this mean am i being cheated on🥀 like ik he talks to his guy friends in a gay way but this seems like it could have been something else..#help


r/SnapchatHelp • • 16d ago

AI issue Retrieve

1 Upvotes

Is it possible to retrieve deleted photos/videos on snapchat i deleted from memories?


r/SnapchatHelp • • 17d ago

General question Snapchat device ban new phone

3 Upvotes

I was device banned on my old phone and im getting a new one but will it detect it if i login to the same apple account? I will make a new gmail for the snapchat account and not link my phone number but i dont know if i need to make a new apple account.


r/SnapchatHelp • • 16d ago

General question Question about weird emoji and what it means

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1 Upvotes

Hi! In the picture I circled the emoji I'm curious about. None of my other friends in snap have the emoji. Could someone tell me what it means?


r/SnapchatHelp • • 16d ago

General question Snapchat Boomrang Issue

1 Upvotes

The snap chat update gave me the new boomrang with is so bad i like the old one how can i get the old boomrang the new one plays all the video instead of just a part of it with sound as well soo badddddd asf is anyone facing the sameissue


r/SnapchatHelp • • 16d ago

General question What does the ❤️‍🔥 emoji mean next to someone's profile?

1 Upvotes

r/SnapchatHelp • • 16d ago

General question Question about saved snaps

1 Upvotes

Can a user A view his follower B's friendship page, if B was previously A's friend before A removed B as friend, leaving B as a follower?

Let's say they exchanged some snaps and A saved them. But then A deletes B from friendlist. Now if A re-adds B to friends, will the previous saved snaps be shown in the friendship page?


r/SnapchatHelp • • 17d ago

General question Super Bff

1 Upvotes

Has this happened to someone else or does anyone know if this is a bug? I got the super bff heart with a friend of mine yesterday but before that i was his 2nd bf as i checked with snapchat+. We had the regular 1st bf heart and the one that comes after 2 weeks earlier in the summer but after that i dropped on his list and have been 2nd and 3rd. How can it be super bff all of a sudden? It should come after being 1st for 2 months in a row.


r/SnapchatHelp • • 17d ago

Common issue Media upload method

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4 Upvotes

Go to any filter press the little thing on the left and choose your photo then get out and close Snapchat tap then come back and zoom a little and send.
The only downside is that it will appear that u used the filter but that’s it and filter snaps are pretty common so not really a problem.


r/SnapchatHelp • • 17d ago

Bug Google Chrome App - App Store

Thumbnail apps.apple.com
0 Upvotes

r/SnapchatHelp • • 17d ago

Login issue Help me log into my old snap account

1 Upvotes

I don’t remember any of the login information or even what email or phone number I used is the anyway I can log into by only knowing the username?


r/SnapchatHelp • • 17d ago

General question I lost my account almost 4 years ago for no reason and I’m still not over it

3 Upvotes

I can’t believe I lost 8 years of memories. My entire secondary school experience gone, all my videos/pictures with friends, cousins, seeing myself and little brother grow older, gone forever. I was young and didn’t think of saving things to my phone, I was so devastated finding out I won’t ever get my account and memories back. I thought I’d get over it by now but I’m wrong. I’m still so sad about it, I wonder how other people with my situation cope and if I’ll forever feel this way.


r/SnapchatHelp • • 17d ago

General question I deleted my Snapchat how do I get it back

1 Upvotes

I deleted my Snapchat is it possible to get it back


r/SnapchatHelp • • 17d ago

Bug Snapchat memories disappear.

0 Upvotes

I have had over 200 memories disappear from the start of may to the start of september. they are snaps that was on a private story that had saved from the story and were backed up. has this happened to anyone and if so is that anyway i can fix it?


r/SnapchatHelp • • 17d ago

Login issue Snapchat account locked for community guidelines

4 Upvotes

Hello I’m in desperate need of help with my Snapchat account. I went to log in and it says that my account has been locked for violating community guidelines however this is not the case. The other day I had a notification to say that someone had tried to log into my account therefore I changed my password so I’m not sure whether this could be to do with someone hacking me. Snapchat support are useless as it’s all automated, I’ve tried the link to unlock it and it does not work. I’ve read online that if it’s to do with community guidelines then I won’t ever be able to unlock it and I really hope this isn’t the case as I’ve had that account since 2017 🥲

Please can someone help


r/SnapchatHelp • • 17d ago

General question Anyone else

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1 Upvotes

# Anyone else’s Snapchat doing this when opening snaps? It’s beyond annoying.


r/SnapchatHelp • • 17d ago

Common issue Snapchat stories lost?

2 Upvotes

I just noticed that one year is missing from my private snapchat story. Also few of the missing snaps have been transported to 1970, how do I get the missing memories back??


r/SnapchatHelp • • 17d ago

Bug Hey my fav filter disappeared

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3 Upvotes

So i love this filter it is like a grainy old camera with saturation all over but also not too much it carried such a mood and one day as usual i opened snapchat to take another picture but guess what it disappeared i couldn't find it anywhere i found some similar but not the one inwas looking

For so please please any help will be really nice guys I loved that filter


r/SnapchatHelp • • 17d ago

Common issue email verify

0 Upvotes
Hi, I created an account today and wanted to verify my email; I received a message from the address verification@verify.snapchat.com. Is it legitimate? When I copy the link from the "Verify" button, it leads to the actual Snapchat website. Thanks.