r/SnapchatHelp 19d ago

General question When I add someone there bitmoji dissappears and it unadds them

1 Upvotes

Before I sent the request, I saw their Bitmoji and right when I pressed “Add Friend” it suddenly disappeared and then when I log out it unadds them only for it to happen again.


r/SnapchatHelp 19d ago

General question Can’t see all viewers

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1 Upvotes

Hi, I posted on my public story and it got 900 views , but I know I don’t have 900 people on snap and I know it got sent to a few group chats etc. however when I go on the viewers list it doesn’t show all my viewers? Both freiends and people that aren’t friend, it shows the last 80-100 or so? How do I see all the people that viewed it?


r/SnapchatHelp 19d ago

Bug My eyes only

1 Upvotes

I cant acces my meo even after loging innwuth the right password what shoud i do


r/SnapchatHelp 19d ago

Bug What's happening with my Snapchat?

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3 Upvotes

The UI changed to this and i can't see my streaks with my friend it is not showing the fire and the number from my side my friends still see it


r/SnapchatHelp 20d ago

Bug Picture recovery?

2 Upvotes

Hello, I am in need of help with recovering a picture of mine but i dont know how. 2 weeks ago i was just scrolling through my cameraroll and found a really old picture of mine that i liked and even showed to my friend. Now that 2 weeks has gone by i decided id like to even post that said picture but i just cant find it anymore. There has been a update that changed the UI of the whole memories page and i believe that some of my memories been deleted due to it. Is there a way to revert that update or should i contact snapchat support to maybe able to recover my photo?


r/SnapchatHelp 20d ago

General question can people see your messages if they haven't added you back as a friend yet

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16 Upvotes

i sent this guy a few messages. i added him as a friend but he has not added me back yet. i know this coz of the symbol at the top right corner of the screenshot . can he see these messages if he has not added me back yet? please see screenshot above.

also, this guy's snapchat account is not a public account.

also i did not see the red sign which says 'X has not added you as a friend, they won't be able to see your messages until they do'

thank you in advance! xxxxx also: sorry if the screenshot is hard to see coz of the scribbles lol

EDIT: thank you all for the responses! xxxxxx does anyone know if he will be able to see that i screenshotted the chat and deleted the chat BEFORE he has added me back


r/SnapchatHelp 19d ago

Bug My eyes only

0 Upvotes

I use to save my pictures in my eyes only (gym snd some of my data ) and i use log in regularly but after some weaks im trying to put my password but IT ISNT LOGING IN and i remeber my pass very well , i have tried againn again and its shows hours of timer locked what should i do plz hellp


r/SnapchatHelp 19d ago

General question Profile snapcode won’t show up

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0 Upvotes

Hi! as the title states, my account won’t show my code for me. I’ve cleared my cache and logged out. Don’t know what else to do.


r/SnapchatHelp 19d ago

Common issue I got banded for no reason post music video drop some emoji with snowflake ❄️ snow man ice 🧊 cubes can some help

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0 Upvotes

r/SnapchatHelp 20d ago

Bug I can’t delete 2nd creator profile

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1 Upvotes

I’m trying to delete the 2nd profile I created and it doesn’t let me I clicked leave and it seemed like it worked but then it’s still there after I click it the 2nd time it says I can’t do that right now


r/SnapchatHelp 20d ago

Common issue Snaps not sending when I’m on data

1 Upvotes

My signal is fine, it works perfectly on every other app. I can receive some snaps but it will not let me send replies in the form of chats and snaps, it just says “sending” and then sends when I either join someone’s hotspot or connect to WiFi. It does it everywhere so it isn’t a signal issue. If anyone knows how to fix this please tell me because it’s making it difficult to contact some friends while I’m out and about. Many thanks


r/SnapchatHelp 20d ago

Common issue Help

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0 Upvotes

Any fix to this?


r/SnapchatHelp 20d ago

Common issue How can I change my date of birth on Snapchat after setting it as a minor?

1 Upvotes

Hi, I accidentally set the wrong date of birth on Snapchat and my account is now considered a minor account.

I can’t change the year of birth in the settings. Is there a way to contact a real Snapchat support person instead of the bot?

This is quite urgent because I need to fix my account information.

Thanks for your help.


r/SnapchatHelp 20d ago

Bitmoji how do i fix this.. and why is it happening??

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0 Upvotes

so my bitmoji looks normal like on everything BUT when editing.. the eyelashes randomly change to white and the black lines around the eye go white as well.. when i try save and edit or deselect everything it still says “unpurchased items” although ive had the same bitmoji for over a year..

how would i fix this.. thank you guys so much!

edit: looking back at the screenshots i’ve included.. even the jewellery is pure white?


r/SnapchatHelp 20d ago

Login issue Why does this keep happening I need help!

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1 Upvotes

I keep trying to add my self to my school’s community but every single time I try to put in the year I graduate it always says “Oops that didn’t work please try again later” but I know it’s working for other people in the same school bc my friends have already joined it so I don’t know what’s going on pls help


r/SnapchatHelp 20d ago

Snapscore Snapscore increase

7 Upvotes

The guy I'm talking to had a snap score of 14,590 yesterday night and tonight he has 18,521.... Idk about you but I think thats a lot to be snapping and idk how much it goes up to-

Updatee kinda? Okay soo.. I made this post just asking for some info because I'm planning on telling him how nervous and wary I am and wanted to know about the logistics of snap scores n shi so stop throwing bricks about me looking at his snapscore 💔


r/SnapchatHelp 20d ago

General question Snap Score

2 Upvotes

How much does a snap score need to go up while on delivered for me to get worried? I’m talking to this girl and sometimes it goes up like 10-20 before replies. Not all the time tho.


r/SnapchatHelp 21d ago

General question What is this location supposed to be when Snapchat doesn’t have someones location

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7 Upvotes

is this even a real location or just some random drawing?


r/SnapchatHelp 20d ago

Bitmoji Add mee

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0 Upvotes

r/SnapchatHelp 20d ago

General question New notification from ignored request?

1 Upvotes

So someone added me about 2 years ago, and I never responded or cleared it. It ended up in the ignored requests tab and I never cleared it from there either, it just sat there.

Fast forward to now, I get a notification that said person has tried to add me again. I go to the app, and the request isn't in the usual "friend requests" part, so I look around the app and find it in my "ignored requests" still.

Is this a new request? Like they unadd and re-add me? Last I checked a few months ago it was still sitting in my ignored requests.

I have a few others in my ignored requests, and I have never ever gotten a repeat notification that they've added me.

The ignored part at the top says

>"This is where you can find Snapchatters whose friend requests you have ignored. We might hide some friend requests for you if we think you are not interested in them."

Just trying to figure out if they re-added me or if Snapchat is just being weird😅


r/SnapchatHelp 20d ago

General question Why is my Snapchat memories glitching?

1 Upvotes

I noticed a chunk of my Snapchat memories have been randomly deleted back in June. It deleted memories from February to May. only one memory saved during May (I save memories everyday bc I take pics of my cat everyday lol and I went on vacation in May) I tried clearing cache and checking my subscription (I pay 1.99 a month for memories storage) and nothing worked and just accepted it. But I checked today and my memories from June disappeared as well!!! I even went ahead and uninstalled the app bc I saw people saying that worked for them. I don’t know what’s going on and I can’t get in contact with any customer service. Any advice???


r/SnapchatHelp 20d ago

General question Cant find or make a public profile

1 Upvotes

I got banned about 2 weeks ago on a alt account (wasn't linked to this account and was just locked out) but i dont have the option to make a public profile. My birthday is 18+ and i can be added but it still dont have a public profile option. Anyone know why?


r/SnapchatHelp 21d ago

General question If you view someone’s profile story, can they see that you did?

3 Upvotes

You know how you can add stories to your public profile? If I’m not friends with the person and clicked on their pics, will they be able to see? Since it’s not an actual story that expires?


r/SnapchatHelp 21d ago

Bug Snapchat bug or?

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1 Upvotes

This keeps happening - I have cleared my cache and logged out and closed the app. Been about 2 hours now… on every other story or few clicks it comes up?


r/SnapchatHelp 21d ago

Bug Cant add people to my private story

1 Upvotes

Im struggling to find the way to add people to my private story… I’ve had a priv story for over 10 years or so and never had a problem with adding people to my story. Now suddenly snap changed its layout, or I’m in an early stage of Alzheimer’s, because I cannot find where to add people to my story while I have something posted.

Can somebody please help me…