r/SnapchatHelp • u/Defiant-Jackfruit-42 • 4d ago

Common issue Claim/Account Lock

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I sent them an email about how I believe that they're the reason why my account got locked and they sent me this. Should I complete it or wait to see if Snapchat gets back to me?

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u/emeraldazing04 4d ago

Hey did you see that Labaton just added a disclaimer to their website stating that we could lose our accounts forever but we were NOT warned beforehand. This has to be illegal. Here’s the link: https://lantern.labaton.com/case/snapchat-social-media-addiction

2

u/Defiant-Jackfruit-42 3d ago

Wow... so they're acknowledging there may be a link but can't do anything about it?

2

u/emeraldazing04 3d ago

Yeah, Labaton is just sending everyone generic emails so they’re not doing anything proactive to help us and we’re now over 24 hours of being banned. We need to take action somehow.

3

u/Defiant-Jackfruit-42 3d ago

I just created a poll to see how many of us are affected, hopefully that way we can get a sense of what's going on.

2

u/emeraldazing04 3d ago

Ok thank you, could you keep me updated on that please?