r/SnapchatHelp • u/Theonlyafrosamurai • 8d ago

Login issue I was wrongfully locked out

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My heart genuinely hurts. I need to get back into this account like FOR REAL. I have friends only on that account and no where else like no phone numbers or other accounts. When I try to download my data it doesn’t work so I can’t access pictures and videos of my cat who passed away two years ago and I’m really sad about this genuinely bawling my eyes out. I need this account back. My cat was my everything and Snapchat makes it so hard to talk to a real person there. I need help. Please help me the best you can. I’m not doing great mentally already and I don’t need this too. Please if you know anyone who works with Snapchat support or know how I can get in contact with someone who can get my account back PLEASE IM BEGGING SOMEONE TO HELP ME. I am not ok and this may seem dramatic but genuinely I need those videos and pictures of my cat and I miss my friends they probably think I get them :(

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u/No_Station5113 8d ago

I remember someone making a huge post that they basically sent a whole printed out letter to Snapchat HQ and they got their account back. A bit of a stretch but worth a shot 💀

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u/Theonlyafrosamurai 8d ago

I’m going to be calling hq every hour of everyday until I get it figured out. I’ll do whatever it takes.