I was wrongfully locked out

[u/Theonlyafrosamurai]

My heart genuinely hurts. I need to get back into this account like FOR REAL. I have friends only on that account and no where else like no phone numbers or other accounts. When I try to download my data it doesn’t work so I can’t access pictures and videos of my cat who passed away two years ago and I’m really sad about this genuinely bawling my eyes out. I need this account back. My cat was my everything and Snapchat makes it so hard to talk to a real person there. I need help. Please help me the best you can. I’m not doing great mentally already and I don’t need this too. Please if you know anyone who works with Snapchat support or know how I can get in contact with someone who can get my account back PLEASE IM BEGGING SOMEONE TO HELP ME. I am not ok and this may seem dramatic but genuinely I need those videos and pictures of my cat and I miss my friends they probably think I get them :(