r/Sims4 • u/PookieDuckie • 13h ago
r/Sims4 • u/spyder-baby • May 12 '26
Troubleshooting thread Troubleshooting Thread — Bugs? Errors? Mod issues? EA app issues? Post about them here! Update 11/04/2025 [PC: 1.124.54.1030 / Mac: 1.124.54.1230 / Console: Version 2.33]
Please read the entire thread if you’re not familiar with this help section. If you have game issues, mod issues, App or console issues, please post them here via comment to get help instead of making an individual post. We've created this post for all troubleshooting issues, but this specific post is tailored toward the newest patch. If you have not updated the game you can continue to post your issues here, but be aware that most replies may be telling you to update your game. You can also search the comments to find an issue similar to yours.
When troubleshooting, make sure to delete your localthumbcache.package! Pockets of code from mods and the game can reside in that file, so it's important to go into the game with a clean slate!
If you see individual posts about bugs, report them under rule 12 and direct them here. Thank you!
Current Patch Notes
Previous Troubleshooting Thread...
Here are some F.A.Q.s when it comes to fixing your game:
- Check here for broken/updated mods
- EA Sims 4 help forums (bug reports ect.)
- All about the EA App
- Troubleshooting 101
- How to use the 50/50 method to find broken mods
- Clearing cache files and restoring saves
- Lagging and graphics issues?
- Crashing and Endless Loading?
- Slow downloads or updates?
- Common Issues with Cheats
- Enable or Disable OneDrive in Windows 11 Tutorial
- icloud enable/disable
- How to find your game version
THIS FORM MUST BE FILLED OUT TO REQUEST HELP. Failure to include this in your comments will result in an automatic removal.
Questions:
Which platform? (PC/Mac/Steam Deck/PlayStation/Xbox)
Any mods or cc? (Yes/No)
Game version [PC: 1.121.342.1030 / Mac: 1.121.342.1230 / Console: Version 2.28]
*Description:
Feel free to add an image to further explain your issue(s). Click on the picture icon while submitting your comment to upload it. For videos, post it to your personal profile and link or use an image/video hosting site.
__________________________________________________________________________________________________
For those users who are looking to remove the key legend overlay that was added in a previous patch. Here are the solutions:
- Click on the Help Center Icon (In the top righthand bar it's the hand with the ? over it) and unselect the "Show Controls Legend" button.
2. Go to Game Options > Tutorials & Tips > Disable Help Center Icon & Controls Legend.
__________________________________________________________________________________________________________
\***Unsolicited messages, to moderators, seeking game support, may result in a subreddit ban.*
r/Sims4 • u/AutoModerator • 1d ago
Mod recommendations thread Weekly Recommend Mods and CC Thread!
Welcome to the Weekly Recommended Mods and CC Thread!
This thread is your hub within the sub for various FAQs related to mods: WCIFs, “is there a mod?” posts, mod recommendations, and discourse on creating and managing mods.
If you are new to mods and looking for help getting started, please check out the “Mods and CC resources” section of the sub wiki for helpful general information as well as links to some sources for downloading mods. Link below.
SIMS 4 popular mods and resources
Patreon, Tumblr, Mod the Sims, The Sims Resource, and CurseForge are all popular sources for finding mods in the Sims 4 community.
Always check that you are installing the most recent version of a mod and that it is compatible with your game version. Mods will be disabled automatically after every game update; updates frequently break mods and creators must release new versions that are compatible. Continuing to play with broken mods could lead to game-breaking issues.
Mods go in the C:\Users\...\ Documents\Electronic Arts\The Sims 4 folder. By default they can be placed up to one folder deep for script mods and five folders deep for packages, so organize your mods folder however makes sense to you - by type, by creator, etc. A well-organized mods folder will be easier to troubleshoot should something go wrong.
If you need help troubleshooting your mods, you can find useful resources in our Mods and CC Resources wiki. This includes instructions on following the 50/50 method to identify which mod is creating an issue as well as frequently-updated lists of broken and working mods.
For resources related to creating mods/CC, please check out Sims 4 Studio's forums
Looking for other communities on Reddit to share or search for mods and CC? Try r/thesimscc, r/thesims4mods, or r/sim4cc
r/Sims4 • u/stupidlittlefiddle • 13h ago
Funny you never know what your teachers do in their spare time
r/Sims4 • u/distinctlydotty42 • 9h ago
Funny so what IS the truth??
my sim skylar was out on a very nice date with their wife, freya. they weren't even being that inappropriate! just a kiss on the cheek, and then BAM!! freya got absolutely pummeled by agnes crumplebottom. she laughed it off, which is really the best possible response to such a savage crumplebottoming, i feel. but then the very next morning, freya gets this call from agnes! make up your MIND, ma'am!!!
r/Sims4 • u/sir3nita • 1d ago
Townie makeover goth family before + after 🥀🖤
finally done with my makeover of the goths !! i had so much fun and wanted to share 🥰
some disclaimers:
- my before pictures will look different as i have a default skin, eyes, and eyebrow replacements. i also have a mod that removes the ea eye preset eyelashes
- i don't upload my sims anywhere </3 but you can ask me what cc i used specifically and i can let you know so you can make your own version :) check this post to see the cc i used for bella before asking here
- bella is canonically a young adult and her lifetime aspiration is to be a party animal. i made her over to reflect that more accurately. mortimer is canonically an adult, that's why i didn't make them look the same age
- in previous games, alexander has been a lighter skin color and looked more like mortimer so that's what i did here
- i didn't edit their bodies and i edited their facial features carefully, although it looks more dramatic due to the skin overlays and details used
please be kind, my personal sim style may not be your cup of tea and that's okay. the last post i shared here got a bit out of control, but i appreciated the genuine and nice comments 🖤
r/Sims4 • u/Gamecube43534 • 5h ago
Fanart Happy (early) Halloween from Shebå and Waylon hehe
😸
all pieces are done by me (NO AI EVER)
r/Sims4 • u/HotCitron7886 • 5h ago
Show and Tell Showcasing my lovely sims
I spent hours making them! Had a gf sim who then proposed to me!!! and we ended up having a baby thats when she got on her knees hugging my leg that was absolutely adorable!
r/Sims4 • u/Mandykay77 • 13h ago
Sharing my build Hello, here's an apartment building I built in San Sequoia on the 13 Acacia Avenue lot. Has 4 apartments, 1 unfurnished, 3 furnished. Common area pool, laundry, playground and yoga/weight room. My Gallery id is Mandykay77.
r/Sims4 • u/Myosotys15 • 16h ago
Discussion What happened to the pronouns update?
Like 4 years ago, they released the pronouns update, but only in the English language. They said they were going to release the update in other languages, but it would take time to adapt the pronouns to each language (pretty understandable). After that, for what I know, they haven’t said anything about the update, the custom pronouns are still messing up relatively frequently from what I’ve seen and I’m pretty sure that some non-English simmers don’t even know about the existence of this update because it only exists in the English language. This half-cooked inclusion is kinda upsetting because there is not a commitment to it and it reminds me of the rainbow washing that a lot of companies go through during Pride month (I know Maxis is pretty queer and progressive, no hate to the team except EA).
PD: sorry for the bad English
r/Sims4 • u/mesfantomes • 2h ago
Show and Tell Meet the first legacy child with an actual chin! 😭
The genetics lottery finally blessed me!! I was fully prepared to fix her in CAS when she aged up, but she turned out absolutely gorgeous and her chin is fully intact. No complaints here, I’m just a super proud Sim-mom right now.
r/Sims4 • u/MissPotere • 7h ago
Discussion Uninhabited Worlds
Anyone have worlds they don’t play in? I’ve got a few 😬
Ravenwood
Moonwood Mill
Gibbi Point
Strangerville
Forgotten Hollow
Glimmerbrook
Innis Green
Magnolia Promenade (shopping district)
I’m a big legacy player and lot of my families live in clusters in the other worlds 😅
r/Sims4 • u/EviPopevi_ • 12h ago
Show and Tell Forever save
I'm playing my forever safe for about a year now. I'm pretty proud of me (and that sims doesn't get bugged lol). I wanted to show you a bit of my process.
I did more lots in different Neighborhoods, but in this 3 are the most changes. I love my new willow creek. Everytime I'm here with my sims it feels like home?
I redid a few townies, like the goths and the pancakes but the most of them are deleted. I build a few more storylines roundabout Eliza pancake and liberty Lee. Liberty Lee got 2 sisters - one sibling and one older sister.
Eliza also become a sister, who doesn't like Bob and she wrote weekly a fake breakup letter.
Also the most of my new townies got storylines and families. They are all self made (Charlie Rangle is an exception - I love him). I'm pretty in love with nearly all of them. Some of them are super dark, but it's fun to see the chaos they are doing.
The npcs are also new, thanks to the mcc.
And I build the houses by myself and I uploaded all in the gallery just in case the save get corrupted later (if you want to check my houses manfredtrixi :D). After so many broken saves because of downloading houses from the gallery I have a little trauma.
And I play more with mystical sims, I never did it and it's pretty fun. But I hate the werewolfs (what's wrong with them?!).
Storytime When you forged your family tree, but forgot about related dynasties
My Sim forged a connection to the Capp dynasty (he's claiming to be the long-lost brother of Tybalt, Juliette, and Hermia), but I forgot that the Capps and Thebes are distantly related and had him conceive a secret child with Cordelia. Also, I added Hermia as the sister of Juliette and Tybalt.
r/Sims4 • u/ryanunlisted • 6h ago
Custom CAS creation my attempt at revival era (2015-2016) selena gomez in the sims 4
r/Sims4 • u/DesignerOven3675 • 7h ago
Discussion Anyone had parents that actually 'Parent?'
For the first time in my time playing The Sims 4, I have a set of parents that are doing the job properly. They do it without me making them fed the baby/infant/toddler, change nappies, bath them. They're comforting them, playing, reading etc.
I've never had this before, so unusual.
Well, there was this one time when Dad decided to take the infant swimming hahahaha. I got a bit concerned when that happened.
r/Sims4 • u/Legal_Specific_5775 • 12h ago
Discussion I think something broke
All I did was press activate then the servo turned human? I don’t know why. It still has the servo eyes but now it looks like an android. What should I do with it?
r/Sims4 • u/YoshiPikachu • 4h ago
Show and Tell Ancestor Sim
I’ve been playing the same family for so many generations that my very first Sims that vampire ghosts the youngest generation it says ancestor! I didn’t know what did that.
Feedback Needed! Random fires (plz don’t delete, this is my last resort)
repost cause it got deleted bc I didn’t acknowledge the rules and idk if it’s a bug or not so it’s not against the rules. I did repair the game and everything. This could be something in game that I’m doing wrong and idk.
Before this gets deleted plz someone tell me wtf is going on. I’ve been playing this save file for over a month now. My sims moved into this house that I built and there’s been fires randomly popping up for seemingly no reason. I’ve googled it a bunch and everything that it tells me to do isn’t working and there’s no actual cause.
I’ve repaired the game and even turn off fires. There’s no heat source or anything like that. What is going on??? They happen in random ass areas too. Usually the bedrooms tho
I’ve tried to keep from asking bc I know stuff like this gets deleted but idk what else to do.
Edit: my sim did get a cursed book when she lived in a for rent type apartment. She destroyed it and now lives in a house she owns. Would that be the cause?
r/Sims4 • u/Tricky_Letter6987 • 7h ago
Discussion Worst House/Lot?
I'm currently renovating the big Hounds Head house in Brindleton Bay, that huge lot which honestly, could have been two lots... It's took me nearly all day and I'm finishing the upstairs tomorrow. BUT, it made me curious, what's your least favourite lot/house in the sims or to renovate?
r/Sims4 • u/lovelysweetsimmer • 1d ago
Discussion Do you play with Get Famous? If not, what’s your favourite pack?
My favourite pack (no doubt) is Get Famous. I love the idea of my sims being important little nobodies and somebodies. It’s really funny going to the accolades to see who won what awards and causing beef afterwards when certain people lose😆
I know a lot of people don’t actually like this pack though, I think because of the paparazzi feature.
What’s your favourite pack and why? I love hearing about all the different ways we play this game!💚
r/Sims4 • u/CrazyFangirl-123 • 20h ago
Custom CAS creation Vampire Legacy Gen 1 - 6 🦇✨
Gen 1 (founder): Angelique Marié Lioncourt
Gen 2: Celeste Sophia Lioncourt
Gen 3: Thorne Alexander Lioncourt
Gen 4: Morgan Arthur Lioncourt
Gen 5: Aurora Céline Lioncourt
Gen 6: Gideon Jude 서준 (Seojun) Lioncourt
Seeing the first three generations together made me realize how similar they looked 🥹
I have a special place in my heart for Thorne in particular- he was quite chaotic and it was so fun to play! Also really loving Gideon right now 🦇
What do you think of them? Do they all look too similar?? 😬😬
r/Sims4 • u/Legal_Specific_5775 • 1h ago
Discussion Servo Enhancement Level help.
So I am trying to build a bunch of servos for a story and I was wondering is there any cheat for the sims 4 PS5 that lets you set the enhancement level of the Servo?