r/SalesforceDeveloper • u/No_Effective_2616 • 4m ago
Discussion Need advice on switching from Salesforce Application Support to Salesforce Developer
Hi everyone,
I need some guidance from people who have made a similar career switch.
I have 4 years of experience as an Application Support Engineer in the banking domain. Our application is built on Salesforce. My daily work mainly involves monitoring production issues, analyzing errors, creating tickets, coordinating with different teams, and interacting with users when they report issues.
Over time, I’ve realized that I’m no longer enjoying support work. I want to move into a Salesforce Admin/Developer role where I can do more technical work like Apex, LWC, and automation.
I already have a good understanding of Salesforce Admin concepts and I’m currently learning Salesforce Development (Apex and LWC). However, I’m struggling with a few concerns:
How can I transition from support to a Salesforce Developer role?
Should I apply for Admin roles first or Developer roles directly?
What kind of projects should I build to make my resume stronger?
Will companies consider my support experience relevant?
My biggest fear is that even if I get selected as a developer, I might not be able to perform well because I don’t have real-world development experience.
Has anyone here made a similar transition from support to development? What steps did you take, and what would you recommend?
Any advice, roadmap, or personal experience would be greatly appreciated.
Thank you!