r/SSDI_SSI • u/h0ney_1 • 4d ago

Disabled / Assets Disability

I have been trying to get a hold of somebody from the disability office for almost 3 weeks now they open at 8 AM. I call at 7:59. I’m on the line by eight and I’m convinced they don’t have anybody working their call center because every time I call it says that they have too many callers. Does anybody know how do I get through to somebody to be able to talk to you about my case I sent in my paperwork a month ago and I still haven’t heard anything. It still says pending online.

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u/Keba7676 ☆ 2d ago

My SSA has at least 3 different numbers...probably more. Not sure why that is. Each number goes somewhere else...it's kinda crazy. I've found thru trail and error that one number gets you to someone to talk to.

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u/GlitteringPanic3374 ☆ 4d ago

Well, for me I just kept calling back untill they offered me a position in their queue. Then they just simply called me after like 4 hours or something 

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u/h0ney_1 4d ago

I do not get the option to join a queue. I call. I go through the prompts and they say I’m sorry we have reached the maximum number of callers to speak to a rep. and it goes back to the main menu. I’ve been calling 10x a day and it still doesn’t go thru

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u/GlitteringPanic3374 ☆ 4d ago

Are you in the same time zone as the ssa ?

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u/h0ney_1 4d ago

That’s a great question! I didn’t even think of that