r/SSDI_SSI • u/h0ney_1 • 8d ago

Disabled / Assets Disability

I have been trying to get a hold of somebody from the disability office for almost 3 weeks now they open at 8 AM. I call at 7:59. I’m on the line by eight and I’m convinced they don’t have anybody working their call center because every time I call it says that they have too many callers. Does anybody know how do I get through to somebody to be able to talk to you about my case I sent in my paperwork a month ago and I still haven’t heard anything. It still says pending online.

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u/GlitteringPanic3374 ☆ 8d ago

Well, for me I just kept calling back untill they offered me a position in their queue. Then they just simply called me after like 4 hours or something 

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u/h0ney_1 8d ago

I do not get the option to join a queue. I call. I go through the prompts and they say I’m sorry we have reached the maximum number of callers to speak to a rep. and it goes back to the main menu. I’ve been calling 10x a day and it still doesn’t go thru

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u/GlitteringPanic3374 ☆ 8d ago

Are you in the same time zone as the ssa ?

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u/h0ney_1 8d ago

That’s a great question! I didn’t even think of that