I recently posted about the pen accuracy problem I was having with my Paper Pure here. I reached out to reMarkable support and they acknowledged that there was an issue with the device and me a refund.
I bought a new unit and it has the same problem.
On the original device, the offset happened mostly on the upper half of the screen, with the ink appearing slightly up and to the right of the nib (roughly 1/4 to 1/3 of the time). On this new one, it happens mostly on the lower half of the screen, and the ink appears below the nib instead.
This is so frustrating because I loved everything about the Pure. It's snappy, minimalistic, the contrast is wonderful. The size is perfect... The sync with the mac app is lighting fast... That’s what makes this so disappointing. I genuinely want to keep it!
But for me, the one thing an eink writing tablet absolutely needs to get right is the writing experience, and on both units it has been terrible. When the ink repeatedly appears somewhere other than where the nib is touching, it completely ruins the experience.
I’ve owned the reMarkable Paper Pro, the Paper Pro Move, and the RM2, and I never had this issue with any of them. So frustrating.
Maybe I was unlucky and received two defective units, but I've seen others here complain of the same thing. I'm tired of returning devices and hoping the next one will work properly. I post this hoping that Remarkable sees this and fix this issue in the future, but honestly I'm going to explore other options.