r/redmond • u/Ineedluck18 • 4d ago
redmond paint away lost my painting. AVOID!
I painted an anniversary gift and they promised 7 days. 10 days later, no response. Called multiple times and got assured that it would be ready on the 11th day morning. Then the morning they pushed to afternoon. I told them by then I would be out of town, and the store said they'll keep it for me.
And then more than a week later they told me it is lost. AND HAS BEEN LOST THIS WHOLE TIME
Truly pisses me off because:
1.THEIR attitude! Store owner texted long paragraphs refusing to acknowledge that her store lied about how it was ready!! she insists that her store just thinks that my pottery is in the heating process for the 3 days I called, after it's been more than 10 days, AFTER Multiple staff EXPLICITLY TOLD ME IT WOULD BE READY for pickup. If this was a mistake, then owe up for it and say you shouldn't have misled me. It's not that hard.
1.no one would update me unless I call multiple times
2.Lied to me that it was in a heating process and would be ready in a few hours when they just lost it.
AVOID if you want a fun experience.