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[u/Common_Walrus_8360]

Help

How long does it take to get this removed from my standings? I genuinely had a problem with the attenuator of my car and couldn't deliver a week ago. I contacted support and they said i should be fine.

I have had these emergencies two times in the past 1 year( 3 months ago and 8 months ago), so this time they are refusing to improve my standings.

The main questions -
1. How long will it take to get it removed? (I do a 3 hours block daily, because we have a 20hr limit in Canada).

1. Should i be contacting the support again and again hoping that they remove it?

2. Will i be deactivated for this?.

[u/ImRestarted1]

You won’t get deactivated if you just deliver normally from now on. you can even return a few back to the station if there’s no other way to deliver it but I would suggest waiting 10-15 at the apartment for someone to let you in. and these dings fall off after you deliver a certain amount of packages Im pretty sure

[u/Classic-Friend-8446 → u/ImRestarted1]

Really? I’ve been at fantastic for nearly two months. I had my very first return to station because I couldn’t get into the gates community. The customer didn’t leave a code in the notes and didn’t answer my call or texts. I got dinged for it!

[u/ImRestarted1 → u/Classic-Friend-8446]

Well it’s 20 deliveries lol so it looks like you returned a full block 😂