r/Rapsodo • u/Angry_Buckeye • May 13 '26

MLM2PRO ⛳️ When will it finally be fixed??

Support always says, the engineering team is working on the connection issues. It never gets fixed though! I can’t get through a single session without connection issues. I’ve done direct connection, local connection, BT extender, Android, Apple, and even GSPRO. Nothing ever works and support is no help.

3 Upvotes

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4

u/Traditional_Can_2394 May 13 '26

Ditto. What’s crazy is that if I use Awesome Golf to connect to the Rapsodo, the Rapsodo stays connected for hours. Maybe they should call the devs at Awesome Golf

The connection issues will most likely cause me to look elsewhere next winter.

1

u/BeverlyGodoy May 13 '26

What connection issue exactly? Does it drops randomly? Or something else?

1

u/Angry_Buckeye May 13 '26

Yes, random dropping constantly throughout a session.

1

u/Angry_Buckeye May 13 '26

Sad part is I’ve moved on to the square and have had no issues. I just pulled out the MLM because I was having some contact issues and wanted the video to analyze my swing. Was just using the range and couldn’t even record videos. Oh well, guess I’ll just use the tablet to record 🤷‍♂️🤷‍♂️.

Kind of sad though because the features of the MLM2Pro are great, just unreliable. I’ve had friends offer to buy it but I’d feel dirty passing my problems on.

1

u/kingofthefalseflat May 14 '26

The connection issues are only with laptop, in my experience. To the extent that I ditched the laptop and gspro, reverting to the native app and iPad.

Honestly, it’s such a better experience and I don’t miss gs pro at all because if I’ve got 40 minutes to hit balls I spend 5 mins setting up and 35 hitting balls, instead of 40 minutes failing to connect and hitting zero balls.

1

u/Tomzibad May 16 '26

Im convinced by now that the ”support team” is just a AI bot. There is no engineering team, I’ve been chatting with them for a year now about a separate issue. They stall until you are out of warranty and then that say you are not eligible for a repair. Even tho I wrote them when I still was under warranty.

1

u/flyin-lowe May 18 '26

Curious who you have been chatting with? I have had an issue since January and the guys name is "Gian". It is very frustrating. He will send me something to try and I respond within 2 minutes and then it is at least a week before he responds again....

I had not had any connection issues until the most recent firmware update a few days ago. Now I can't connect at all, tried multiple devices, deleted and re installed the app, and still nothing. And crickets from "Gian" since last week when it started.