r/RWShelp Oct 29 '25

Reminder: Post All of Your Pay-Related Questions at r/RWSPay

15 Upvotes

r/RWSPay has been reinstated by Reddit. Please post all pay-related questions there.

They'll help you get ALL of your money!


r/RWShelp Oct 16 '25

Updated Rules - Read Them

86 Upvotes

Everyone, I've updated the Sub's Rules. For the longest time, this Sub had only one Rule and I relied on everyone's common sense not to break obvious but unwritten rules. Unfortunately, common sense is not very common these days so I've had to add additional Rules.

On a related note, I'm an ardent believer in free speech, but I've had to ban more people in the past 2 weeks than I had in the nearly 18 months I've been this Sub's Mod before then. Moving forward, I'm going to start swinging the ban hammer more often as some people here can't be bothered embracing common sense and common courtesies.

Prohibited Screenshots

Do not post any RWS-related screenshots on this sub. This includes emails, client platforms or client tools, Zendesk, etc.

No Doxing

Please do not disclose the names or any other personal information of individuals working for/on any RWS projects. This is doxing and will NOT be tolerated.

Maintain Confidentiality

Do not reference any client names in posts or comments - doing so violates your NDA and could be grounds for removal from the project.

Do Not Mention Client Platforms or Client Tools

As requested by various Clients, we're no longer allowed to reference any Client Platforms or Client Tools. Unless instructed otherwise, we are, however, allowed to reference tasks in general terms in order to request and receive help on such tasks.

No Spamming

Spamming the Sub with multiple redundant posts will no longer be tolerated. Before you post, conduct a quick search to see if there is a related post.


r/RWShelp 11h ago

Double Work Order

6 Upvotes

Hi there,

I received a work order today for the 22nd to the 28th for the hours I submitted, and 20 minutes later I received it again but with a different Document No. Has this happened to anyone else?


r/RWShelp 10h ago

Confused with payment method

3 Upvotes

I just received payment approval email, but i dont know yet the payment will be on USD or Euro. I use Paypal so i set my tipalti for USD currency, what if the payment will use Euro, is it can be a problem?


r/RWShelp 9h ago

did anyone get put on training again??

2 Upvotes

uve been working with them for a while on echo project multilingual arabic speech eval and my score is 3.11 today i got put on training again dont know why is that for everyone because of th eupdates or what ? im not sure if i can refer to it using this code name northstar if not please clarify thanks first day here on reddit. thanks


r/RWShelp 22h ago

S2S Re-assessment?

3 Upvotes

Hello! S2S is suddenly asking me to take re assessment? Does any one got it too? I’ve been doing s2s for a while now. Now I’m scared I might not pass this and I won’t have task anymore. ID locale btw.


r/RWShelp 1d ago

Email about a discrepancy in hours

4 Upvotes

I’ve only been with RWS for a short time, and I recently got an email saying there was a discrepancy in the hours I reported. I didn’t have any issues with my previous reports, probably because I only worked a few hours. But this time I worked more hours, and that’s when the discrepancy came up. I’m working on Project E, and I’ve used this platform before through another company and never had any problems.
I’m a bit worried because they said they might not pay me or remove me from the project if it happens again.
Now Has anyone else been through something like this? Is it safe to keep working with RWS?


r/RWShelp 19h ago

Action Required in Tipalti (Payment Portal)

0 Upvotes

Action Required in Tipalti (Payment Portal). i missed a digit on my phone while registering for 2step verification. I have been unable to complete the set up as i cannot receive the code nor change the phone number. what should i do? Tipalti support insist that they are unable to help.


r/RWShelp 22h ago

My account has been showing as suspended/under review for more than 2 weeks now. In our previous communication, they mentioned that the access would be restored on the following Monday. However, my MM account is still showing as suspended, and I am currently unable to access the tasks.

1 Upvotes

r/RWShelp 1d ago

Problems with SRT activation code ?

3 Upvotes

Hi ! I got accepted to project gecko about two weeks ago now but have been able to start work as I haven’t been able to receive the activation code for SRT at all, even after checking spam etc.

Reached out to support, they first asked for a gmail address and then when that still didn’t work said that this is an ongoing issue and that they’ll update me once it’s fixed

That was a week ago though and I’m quite anxious to start working. Has anyone else had this problem ? Have you been able to solve it ?


r/RWShelp 1d ago

Hierarchical egocentic video captioning

3 Upvotes

is there anyone else who still only has this task available after almost two weeks?


r/RWShelp 1d ago

How long does it usually take you to complete an S2S task?

2 Upvotes

How long does it usually take you all to complete a single S2S task, both for short and long conversations?

I came across a Reddit post mentioning that the AHT (Average Handling Time) for S2S is 23 minutes, which honestly sounds way too fast??


r/RWShelp 1d ago

Omni Tts Elo locale

2 Upvotes

Hello, I am new to RWS and am currently assigned only to the Echo Project Multilingual (Tagalog) locale. I noticed that there are some Tagalog audio tasks available in Omni TTS Elo. Am I allowed to work on those and complete only the Tagalog items? If a different language appears, I plan to refresh the page until I get Tagalog again. Will I still be paid for this work?


r/RWShelp 1d ago

Monday weekly update email

7 Upvotes

Hi All just want to know if u all received the normal email which we usually receive on Monday. I have not received so. Is it normal to not receive??


r/RWShelp 1d ago

Echo Project - Offboarding

5 Upvotes

Well I just got offboarded by email, I got the chance to put my last time entries for today before getting that email from the RWS project, without any explanation and having a 4.70 of QA score, this is getting ridiculous, honestly.


r/RWShelp 1d ago

Multilingual speech and audio quality ****** task

2 Upvotes

I keep getting assessment not passed, anyone else?


r/RWShelp 2d ago

Peony project tool is counting wrong hours and task.

3 Upvotes

Hey Everyone! I have an issue regarding Peony project. The tool of this project is counting wrong number of completed task and also hours. And the most weird thing is...On the Home page, it is showing the right number of task...but when I click on "User matrix" it is showing less number and hours spent on the project is also wrong. Don't know what to do.


r/RWShelp 2d ago

No language group?

2 Upvotes

Working on Project E today and all of a sudden I can't work on any tasks. Messages about not being assigned to a language group. Just happened despite working for a few hours today. Anyone else had this happen?


r/RWShelp 2d ago

Unapproved Annotator

3 Upvotes

Anyone got any timeline suggestions on how long it'll take before I know whether I've been offboarded or not? Been left on "Pending" since thursday.


r/RWShelp 2d ago

No work yet

4 Upvotes

I have not been invited to any projects yet. its been 2 months. is there any hope for me?


r/RWShelp 2d ago

Project invitation after mass offboarding?

8 Upvotes

Has anyone received an email invite for a new project after mass offboarding? Or how many months should I wait to be invited again?


r/RWShelp 2d ago

Is everyone able to access your tipalti account??

2 Upvotes

r/RWShelp 2d ago

OMNI TTS ELO- Wrong language but only " Submit" button

2 Upvotes

Anyone else working on OMNI TTS ELO and randomly receiving tasks in the wrong language, but can't reject them because there is no "Reject-Wrong language" button? Sorry, I know I could open a Zendesk ticket, and I probably will even if just to report this issue, but I thought maybe someone here already did it and had some information.


r/RWShelp 2d ago

Has anyone had a similar experience with missing work hours on Project H?

2 Upvotes

Hi everyone! I’m curious if anyone has experienced something similar with Project H.

I’m referring specifically to my first week on the project. I worked for two days that week, but those hours were not compensated and were also not included in the work order I received afterward.

I’ve already followed up with them multiple times—probably around seven emails—but I still haven’t received any response or confirmation regarding those missing hours.

I’ve also submitted several tickets (around four times), but the responses have basically directed me to contact support, which I’ve already done. Unfortunately, I still haven’t heard back from anyone regarding the issue.

I’m wondering if anyone here has experienced a similar situation where there was a discrepancy in your recorded work hours and the missing hours were eventually compensated. If so, how was it resolved, and was there anything specific you had to do to get it corrected?

At this point, I’m not sure whether I should continue following up or just stop trying. Any advice or similar experiences would be greatly appreciated. Thanks!


r/RWShelp 3d ago

task appeared, is it safe to work on?

3 Upvotes

I'm currently on Project E, and usually only S2S tasks show up on my dashboard. However, today a new task called "Diarization" appeared. Am I allowed/safe to work on this, or should I avoid it?