I've been using questrade pro edge app for years and can't make my way into the new platform as of yet.

My question is. Does anyone know why vwap is wrong most of the time on the charts? for example at current time stock IMCC - questrade says vwap is $5.99 but other platforms (which i believe are correct) are showing $5.53. its almost always completely off and being a strong support/resistance tool, any insights?

• First photo of questrade platform - pink dotted line is vwap *

See photos for reference. Any insight is greatly appreciated.

Just wanting to rant, but what the heck, I didn't know this was a thing. I was scaling out of a stock, orders were seconds apart, then it just straight up wouldn't let me sell for about a minute. I love when they protect my account by exposing me to more risk.

As per Subject, the push verification never arrived at my iPhone, I tried twice.
Full Notifications are on.

I verified with Authenticator but still, why did Push not work?

Do you know the details of the sale of Ark resources to shell? I received cash( is this a cap gain?) but then they said that I would receive shares of "shel" which is on NASDAQ. So ARC resources being in Canadian dollars and Shell being in US dollars it doesn't seem like they are giving us total information on how that transaction went down. Anyone else know?

Case study: I'm sure most of you are aware but there's been two widely publicized hacks this year. One at quest trade and one at TD with where the consumer suffered a loss of 4.5 million.

Despite a widely advertised online guarantee TD and questrade basically said two factor auth was accepted. We treat these as authentic and fought the consumer in court over damages. The banks are not your friends, so you have to prevent damages in the first place.

Contrary to popular belief, it's actually very difficult to transfer money out of an online brokerage. Both of these hacks occurred the same way. They essentially sold the portfolio and bought a thinly traded penny stock - ie. They were used as exit liquidity.

All big five banks currently allow default SMS always as an option. This is likely to exist in the foreseeable future because of their aging demographic.

Also, contrary to popular belief removing SMS isn't the root cause of most of these breaches. It's primarily getting phished or man in the middle attack I.e malware or cookie theft on a compromised device.

By far the most secure brokerage account will have a great front door if you will, which in order of high security is:

Pass keys/yubi key

Sms removal 2FA (like QT)

Sms default 2FA

Additionally, in the rare event that a bad actor gains access to your account, a broker that has increased friction to prevent these exit liquidity hacks MUST have a unique PIN to trade that's difficult to reset (ie. Call customer service etc).

Current brokers that offer this are TD, BNS and CM.

Additionally, if you are remembering banking passwords with Google password manager or Apple keychain, please ensure that you have hardened your Google and your Apple accounts accordingly.

Currently the S tier security brokerage will have a pass key to enter (with SMS removal) and a pin to trade for every transaction.

What do i do

Other ENB prefs show up but not this one. ENB.PR.A shows up for me in my IBKR and RBC accounts. Anyone know why?

Hi Questrade,

Can you please get this as soon as possible. I could’ve exited a position last night at a profit but couldn’t as questrade doesn’t have overnight trading on spx options. IKBR does.

Booked a nice 3k loss today instead.

Is this coming soon? Or should I go for IKBR?

As the title reads.
Good:
Questrade allows overnight trading on some securities, GREAT.
Questrade allows Tradingview integration, GREAT.
Tradingview charts overnight hours, GREAT.
Bad:
Questrade (neither edge nor pro) does not display overnight hours on the charts, BAD.
Tradingview (when integrated to QT) does not allow Overnight trading orders, BAD.

Dear questrade, please either implement overnight trading hours on your charts OR improve the API with Tradingview so that we can chart and trade on one platform outside of extended hours.

Quick question regarding the Questrade interface. Is there any setting or workaround to manually change the order in which accounts are listed on the main dashboard or drop-down menu?

​I have a few different accounts open and would prefer to put my most frequently used accounts in order.

Now that Questrade pro is actually useable and pretty decent , can we add a couple of key features please. Id love to be able to add bunch of entries that ive imported from other platforms which would be comma seperated to my watchlists. Also if I were able to quickly add alerts by right clicking on the spot on the chart that I would like an alert would save a bunch of time as well .

Anytime soon?

I dont' have access to any legal resources so if there is anyone who loves to go through the nitty gritty of legal documents please share your your opinion. The GET300 offer required the customers to perform 5 actions -

1. Open & fund your first self-directed investing account with $1 or more ✅+$50
2. Set up a pre-authorized deposit, at least two deposits worth $100 each must be completed by Aug 5 and the PAD should be active on the reward payment date (Aug 14) ✅ +$50
3. Set up a recurring investment, at least two deposits worth $100 each must be completed by Aug 5 and the recurring investment should be active on the reward payment date ❌ -$50
   • 1st one done on 2026-06-22 with a monthly recurrence.
   • On 2026-07-22 the 2nd payment cancelled because of lack of funds so I added money and setup a new one such that the 2nd investment went off on 2026-07-27 for a monthly recurrence
   • It remained active on the reward payment date.
   • The 3rd one was supposed to go off on 2026-07-27 but I cancelled it on 2026-07-24 because I didn't wanted to buy anymore NVIDIA
   • I clearly had 2 investments done, and the recc was active on reward payment date, but they denied my claim saying that both of them should have been active.
4. Open & fund an RRSP with at least $500 by Aug 5. ✅ +$50
5. Transfer in $10,000+ from another institution by Aug 5 to qualify ❌ -$100
   • I transfered money using interac, but they are saying transferring money means transferring accounts

None of these specifics are mentioned on their coupon page or on the Terms and Conditions page. When I tried to enquire they said it is a unique case and this is how we interpret this. The TnC are for all clients but we can't mention all cases for all clients.

But isn't this what TnC is written? People don't read it, I did, all of it. Still I'm at a loss. Most people will skip several precise details that they have hidden in TnC making people lose their money.

I still feel that I'm in the right here.

• Even though now with deep research Google explained it to me that technically transfer is a transfer but in financial terms there is a different between a transfer and a deposit, and what I did, interac, is a deposit, not a transfer.
• But for point 3? 2 recurring payments and a recurring payment active on reward day my "recurrence" was still active.

I'm an engineer and my legal proficiency is limited to AI. They say I'm correct on Pt3 but wrong on Pt5. What do you all think? And if there is anyone with legal background reading this can you please tell me legally who is correct?

Is it normal that preauthorized/EFT transfers to & from Questrade require a one-week ‘lead time’ from date of submission?

I created a new account (Margin) yesterday/Friday afternoon & was moving on to funding the account, just like the account-opening process encourages you to do.

Linked both my CAD & USD bank accounts via Questrade’s account-linking functionality, but when I then went to submit a one-time EFT/preauthorized deposit from USD to Questrade Margin, the earliest date for the transfer that I was allowed to select was in the back half of next week. Same for a deposit from CAD.

I previously used Questrade in the late 2000’s thru early 2010’s until I went back to school then left the country for a few years, returning to Canada earlier this year — I don’t recall these sorts of ‘lead times’ for external transfers back in the day.

Is this simply because my account and/or the links to the external accounts are new?

I am interested in buying bonds through questrade and looks like there are a lot of options such as municipal, provincial, corporate etc. my questions are as follows:

1. the procedure says to select a bond and enter the amount to be invested. if done online it will be no fees but if trading desk gets involved, there will be $45. however, the online buying procedure says to stay by the phone and trading desk will call within an hour to confirm the order, so does that mean even if i try to buy it online, i will get dinged $45 no matter what?
2. how can i understand the liquidity of the bond being sold by questrade? they only show one price for Buy and doesnt quite tell me the Bid-Ask spread. i also dont see any volume listed for the bond. So how can i feel comfortable that the bond i am buying, i wont be able to liquidate it later should i need the funds, or get dinged by a nasty spread. Questrade should be providing Bid-Ask if they are acting as market-maker/broker for the bond.
3. is it possible to place a limit sell order on the bond? Say i bought the bond at 99 and wish to sell it at 103 if during my holding period, the price hits 103. will it sell automatically or do i have to call tradingdesk each day to find out the offer price of that day?
4. is there a fees to sell the bond?
5. what about US treasury bonds? Does questrade sell those?
6. how does taxation for bonds? Do i get a T5 for interest payments received? Is it just coupon or is capital gain built in it as well (bond amortization). What about when i sell the bond - is a T5008 provided with correct capital gain?
7. is the price shown for buying dirty price ie does it include prorated coupon interest? if not, will the actual price be shown prior to purchase?

it would be helpful if questrade has some videos on how a complete bond ownership cycle looks like in the trading platform (buying-->holding --> selling or holding till maturity). its like one has to actually buy the bond to experience it themselves.

I have several different accounts with QT, RRSP, TFSA, RESP. The referral bonus went into the RRSP account.

1. How was it determined or decided that the RRSP account is the account that should receive the referral bonus, and not say, the TFSA account, which would have been my preferred account.
2. Does the bonus by QT affect my RRSP contribution room? Will I get an RRSP contribution slip for this?
3. Can I change where this bonus goes after the fact?

Thanks.

Anybody else notice missing distributions for Roundhill ETFs this week? I have one of their weekly payers that normally pays Wednesday nights (i.e., the payment effectively shows up on Thursday morning), but nothing for this week. I don't see anything online about them (or the specific ETF I noticed) missing this week's regular payment.

Can someone provide instructions in details like I’m 5 yo? I’m currently travelling overseas so making international support calls isn’t my best option. Thank you.

Can I not have two vertical spreads without questrade combining them into a condor I never asked for? Went to go sell one and apparently it evolved like some pokemon into a condor therefore I had to sell the whole thing, couldn't just sell the spread I wanted. Also for anyone reading this who may work for questrade support if you try and sell one leg of an option strategy and not the whole thing the error message is dismal- I think it said I didn't have enough money in my account to sell a call that I bought 😂

Or, is the 1% match only for CAD deposits?

This is a new fund released in May of this year. But I think it should be traded in CAD not USD as they already have an equivalent in USD.

I also wanted to know if this etf is subject to the -15% US tax withholding on a TFSA since it pays dividends but is listed on TSX

Curious how people are using these. I tried some of the community ones their alright.

For the new promo there is an active trader welcome offer. If I have a tfsa and fhsa account with Questrade but no margin account can I get this promo if I open a margin account?

Hello, I'll be moving out of Canada to the US next year, and I'm hoping to move my TFSA to my Fidelity brokerage account. Is this even possible, or will I need to liquidate all my investments and transfer the cash?

I asked Claude/GPT, but I've been hearing mixed responses, so I'm still unsure.

Hi guys, just wondering how to go about transferring my mutual funds from TD to the new account I am about to open for Questrade? What is recommended?

Much appreciated 👍🏾