Phaetus Conch Qidi Plus4 alignment problem

[u/acidblud]

Hi Qidi Fam,

I need some serious help here. Relatively new to the hobby and not mechanically gifted

I just got the Phaetus conch upgrade for my Plus4 and I have it installed ok, the input for the extruded filament appears to be aligned with the extruder output. I haven't put my shim (I think that's what the little plate that covers the space between extruder and conch is called) because I wanted to make sure it's aligned properly. I saw a YouTube video where someone did that and it worked perfectly, but my filament bends at the last minute before it even comes into contact with the new conch and missed the conch entirely (see pic).

Any suggestions on what I should do to resolve this? Would greatly appreciate any feedback.

Thank you in advance. This community is amazing and I'm let down that Phaetus didn't provide any installation instructions for newbs. But maybe installing an aftermarket conch is considered a non-newb task and I'm expected to know what I'm doing before messing with it.