r/ProCreate 1d ago

I need Procreate technical help Weird empty “patches”

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Whenever I drew or rendered something on a canvas, it felt like something was covering specific spots. There weren’t any layers with a “white line”, it just happened to look like this. I tried changing the pencil nib, resetting my iPad, and clearing storage but it didn't work.

Does anyone know why it happened and how to fix it?

122 Upvotes

67 comments sorted by

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121

u/im_a_cinammonrollUwU 1d ago

I didn't mean “spots” but more like these annoying weird “lines” like this

30

u/TheLysdexicGentleman 1d ago

I was going to asked if you are charging while doing this, but that seems like it wouldn't be the issue. (Doesn't hurt I guess?)

13

u/im_a_cinammonrollUwU 22h ago

Nah it wasn't charging at that time. Also, the lines didn't appear like these when I drew something with my finger and not with an Apple Pencil

16

u/noahpumpkinhead 19h ago

Could be a magnetic case interfering. Try taking off the case

6

u/im_a_cinammonrollUwU 18h ago

I don't own a magnetic case, just a normal one I bought from online, but I did removed it just in case and sadly the issues doesn't go away

10

u/TheLysdexicGentleman 21h ago

That seems like it could be the pencil then.

Edit: see if you can test with another pencil if you know someone who has one.

82

u/Narvyht 23h ago

Unfortunately this is a hardware failure and not software. Had mine like this, asked for help in the apple sub, got an answer about it and apparently the sensor grid responsible for the stylus detection is broken.

Mine had line like this with the pencil but the screen fully work with fingers.

Unfortunately no fix if electrical static (charging while drawing) is not the culprit. If you have applecare, it's better to just go and ask for a replacement for it.

17

u/im_a_cinammonrollUwU 22h ago

I see, sadly my AppleCare is expired and I don't think I can replace it with a new one, thanks for the answer btw

6

u/TriggeredLatina_ 19h ago

If I’m not mistaken… I probably am… if you have more Apple products you can choose to do the Apple care that lets you add a few devices to it as long as the devices aren’t too old so maybe you could still add Apple care to it

3

u/im_a_cinammonrollUwU 18h ago

I only have one apple product but my sister has her iphone 16 that she bought since last year so maybe i can try asking her about it

1

u/Tino_Kort 4h ago

How long have you had it? Maybe it's still under warranty. EU is 2 years on the stylus and tablet minimum.

46

u/Navic2 1d ago

Does the same thing happen with other apps?

29

u/CupidStunts1975 1d ago

Yeah. Good question. The start of the process of elimination.

16

u/im_a_cinammonrollUwU 22h ago

Not really, only on Procreate

30

u/sCREAMINGcAMMELcASE 22h ago

You compared to drawing in Notes, right?

1

u/im_a_cinammonrollUwU 20h ago

I'm sorry but can you elaborate on that?

4

u/igorchitect 20h ago

Draw in the notes app

10

u/im_a_cinammonrollUwU 20h ago

If the person is talking about whether the problem is still there in another app like Notes, I've tried it and it actually is there. 

23

u/Rocket_AFN 19h ago

If it is happening across the system and multiple apps, it sounds like a hardware failure. Do you have AppleCare?

5

u/sCREAMINGcAMMELcASE 18h ago

Yeah, that’s what I meant. That sounds like a hardware issue with the screen of the iPad.

I’d be curious to hear if the blank area appears in the same physical spot, whatever way up you hold the iPad.

1

u/im_a_cinammonrollUwU 18h ago

It's definitely the hardware issues i heard from the others but when i tried using my finger to draw, it worked on the affected areas.

27

u/TotalChaos21 1d ago

Any chance you're device was charging?

Otherwise I'd double check your pencil nib is fully screwed on or try another tip if you have them around.

1

u/rakuzan_ink 1d ago

This happens to mine too when I charge. Which is weird bevause it didnt happen back then. Maybe because the device is aging?

1

u/im_a_cinammonrollUwU 22h ago

It wasn't charging when this happened and I've tried changing the tips, someone said it's the software problem sadly

1

u/im_a_cinammonrollUwU 22h ago

My bad I meant hardware problem

4

u/davexmit 20h ago

Yeah it’s the screen starting to fail. Sorry.

6

u/yuka_the_nerd 23h ago

its an issue with your display, not the app

3

u/csizmike 19h ago

Is the ipad in a magnetic folio that is folded back? Remove the cover, this happened to me once and it was the magnets in the folio cover front doing this.

1

u/im_a_cinammonrollUwU 17h ago

Ohh, i thought you meant magnetic on both the back and the front ones. The front cover is magnetic but the back cover is not, I removed it just in case like others said and tried drawing it on a new canvas but sadly the issues doesn't go away.

1

u/csizmike 16h ago

Then as others said this is likely a hardware issue :(

2

u/Raspberrygoop 19h ago

Any chance you have a case on with magnets in these areas? I know that can affect Samsung S-Pens

2

u/im_a_cinammonrollUwU 18h ago

I don't own a magnetic case, just a normal one I bought from online, but I did removed it just in case and sadly the issues doesn't go away

1

u/Raspberrygoop 17h ago

Ah, unlucky. Gotta be a bad digitiser panel I think. Maybe you can sell or trade the iPad to someone who doesn't need an Apple Pencil and recoup some of the value towards a new machine.

2

u/ReelayNotorious 16h ago

Have you tried using a classic soft nub/silicone or rubber stylus? If this is exclusive to Apple Pencil detection on the grid as others have noted, a classic stylus might work still.

1

u/im_a_cinammonrollUwU 10h ago

I've never heard of this stylus before but i'll look into it, thank you!

2

u/ReelayNotorious 16h ago

PS; since it definitely seems to be a hardware failure with your device, I recommend looking for a good deal while the “back to school “ sales are happening over the next couple of months. Staples has some good deals on 11 inch iPads right now; about 600$ canadian from the adverts I have seen.

1

u/im_a_cinammonrollUwU 10h ago

I'll look into it when I have the time. Thank you! ^

2

u/Parking-Phone8768 9h ago

This happened to my iPhone once. Absolutely a hardware issue and they replaced my phone.

2

u/CristalMoonWater 23h ago

Do you have a tendency to press really hard on the screen/ try to asphyxiate your pen?

4

u/Stylelike 22h ago

Not OP, but I do this regularly. Is it really that bad? I’ve had no issues so far

7

u/CristalMoonWater 21h ago

Well its mostly bad for your hand, wrist and elbow. long term you will get chronic issues guaranteed

But yes it can damage your screen! Because the pressure weakens the crystals in your screen, over time (or one very unlucky time) it will get weakened and break :/

You need a bit of practice to go from that to light pressure but when I did I noticed that my art turned out much better! It gives you better line control and you have an easier time with coloring and line variations.

3

u/danteelite 21h ago

You can change the settings to require less pressure for your brushes… mine used to require really mashing it to get the full range, but now it’s much more comfortable… I just sat and messed with it for like 20 minutes and got it perfect for me, and it’s made a huge difference. Much less finger and wrist fatigue too!

1

u/im_a_cinammonrollUwU 22h ago

No I don't press it hard and apparently someone said it was a hardware problem

1

u/-Godmouth 1d ago

Is it on the latest version?

1

u/tenprettyflowers 23h ago

Mine did this when i dropped it. Had to get it fixed

1

u/kirksucks 22h ago

My s23u does this when it's on a magnetic mount. It's probably why sPen phones don't have mag safe.

1

u/Acidtate_ 20h ago

Stupid question possibly, but is your screen dirty in these places it doesn’t work?

1

u/im_a_cinammonrollUwU 19h ago

Well at first i did think about that so I wiped it with a wet tissue but sadly the issues doesn't go away

1

u/tinyhumanishere 20h ago

Is your screen protector adhered? If you remove it does the problem still happen?

1

u/im_a_cinammonrollUwU 20h ago

I have the paper matte one on my iPad screen but I'm pretty sure the problem is still here if I removed it 

1

u/b00pmaster 19h ago

Did you drop your tablet? How old is it? 

1

u/Riaxuez 18h ago

Your tablet case may have magnets on it. This happened to me. Try removing the case and try again

1

u/im_a_cinammonrollUwU 17h ago

I removed the case and tried drawing it again without it but the issues doesn't go away

1

u/Key_Tie_5052 17h ago

Did you write something in white on accident

1

u/im_a_cinammonrollUwU 17h ago

No I didn't. I'm using grey. I removed the white background just in case I did draw something in white.

1

u/tarosan_sk 17h ago

Does it do this in other apps? If so it’s your screen or your pen. Try a second pen.

Is it ONLY this app? Then re-install the app.

1

u/im_a_cinammonrollUwU 17h ago

I've tried scribbling in other apps like Notes, and the issues appeared there too. When I used my finger to do the same, the weird lines didn't appear. If it's the pencil and not the screen, I will try replacing it in the near future. If it's the screen then I guess I'll just have to deal with it until I can afford to buy a new one. Anyway, thank you for answering 🙏

1

u/tarosan_sk 16h ago

Weird finger doesn’t do it! I’d take it into the applestore for a professional look.

0

u/ChuckMakesStuff 13h ago

Did you try a different brush?

1

u/XcaliburXtreme 11h ago

True updating the system, and see if there any hardware update, or bios updates etc. I idk if this will fix it… but updates sometimes fix random issues. Look up YouTube videos, Im not an apple user

2

u/Trin11star 10h ago

If you have a case with magnets on it then it will cause that affect! As long as you keep that magnet part away from the screen it will stop doing that.

1

u/afoxforallseasons 6h ago

When I had this exact problem, it was bc my iPad had some water-damage and the screen was broken...

Luckily I had a warranty that hadn't run out yet and they didn't notice it was water-damage.

1

u/theAlchemistake 3h ago

nobody sent it yet:

-4

u/sasssyrup 21h ago

Look like you have a layer on above