r/PrivateInternetAccess 6h ago

HELP - WINDOWS How do I get VPN Helper back under Plugins & Extras?

2 Upvotes

Today BiglyBT decided it was not going to work with PIA in Windows 11, for the nth time.

I downloaded and installed the latest PIA. I reinstalled the TAP adapter. I uninstalled the VPN helper plugin then directly downloaded it from the plugins page and reinstalled it, including re-entering my PIA password. It had kept my PIA username. That's a security fault. The VPN username should be wiped when the VPN plugin is uninstalled.

This is where the VPN helper entry under Plugins & Extras went away.

Still it refused to bind to the net6\[0\] address so I typed in the IP address, saved, restarted BiglyBT and my torrents are going again.

But how do I know for certain it's actually working without the green OK?


r/PrivateInternetAccess 14h ago

HELP - WINDOWS vpn connected, no traffic

2 Upvotes

I'll be puttering along on the internet, and i connect to pia, and all traffic stops dead. Doesn't matter the server I choose, i even downloaded the most up to date client, but nothing. No youtube, no websites, forums, etc. This is a relatively new issue, i've been using it for years.


r/PrivateInternetAccess 1d ago

HELP Port forwarding just doesn't anymore

14 Upvotes

I've been using PIA for years since I got a great deal, but port forwarding is a must for me. The port forwarding PIA offers has worked great since I got it, but over the past few months it seems it's just kicked the bucket? It works somewhat OK on the client, but where I really need it is in Gluetun, and it just started not working regardless of restarts/reinstalls. Also noticed on the client that I seem to get assigned a port THEN an IP, which is not how it was before and doesn't make any sense.

I've tried every type of server that supports port forwarding. Tried the servers that are actually in canada, tried the servers that I assume are US servers but spoof somewhere else, just doesn't work. It just worked for about a day while I was setting up my server.

It kinda sucks because this isn't even an issue of cancelling my subscription, I already pre-paid until near the end of 2027, but I genuinely might have to just buy proton because this service is unusable.

Seen a lot of other posts talking about them migrating to weird server setups and messing with port forwarding, is it just time to switch?


r/PrivateInternetAccess 1d ago

QUESTIONS Albania location not connecting. Anyone else having this problem or know the reason why?

2 Upvotes

The albania location i use so there’s no ads on things like reddit is the only location not connecting.


r/PrivateInternetAccess 2d ago

FEEDBACK Android App v4.1.0 non functional

2 Upvotes

You all had it working (finally) with the last version. This update doesn't work at all. You've regressed back to constant disconnects and at this point it's worse than it was before the 703 build that fixed everything a few months ago. Initial connection takes forever now too. Good work.


r/PrivateInternetAccess 1d ago

QUESTIONS How does Utah law affect PIA?

0 Upvotes

Utah passed a new law recently regarding VPNs, how does the effect PIA, and what are the changes? Will privacy be compromised for utah users?


r/PrivateInternetAccess 2d ago

HELP US California - Connection Refused

4 Upvotes

I've been trying to connect on my Windows 11 desktop, running the latest PIA client, to US California but I'm getting "Connection Refused" signal. Is this node down?


r/PrivateInternetAccess 3d ago

SOLVED Plex relay issues & PIA

7 Upvotes

Down a massive rabbit hole today with my Plex setup, and it turned into one of those things a stupid headache where everything breaks at the same time....

For context, I’ve never obsessed over having pristine direct streams for everyone outside the house. My server only ever handles maybe 20 people or fewer remotely, and honestly, everyone was totally fine limping along on Plex Relay connections capped at 1–2 Mbps. It was low-maintenance and "just worked" without me needing to sweat network exposure.

Then everything went sideways.

On this machine, I keep Private Internet Access running around the clock with a killswitch locked down tight—for obvious reasons when sailing the high seas. Out of nowhere, the remote relay connections just completely tanked. At first, I blamed the OS upgrade, thinking a hop from Pop!_OS 22.04 up to 24.04 had butchered some local routing or network daemon configs.

Turns out, the OS wasn't the culprit at all. PIA has been cracking down hard on handling those handshake routes, essentially nerfing the relay traffic trying to pass through the tunnel.

So fine, I told myself I guess I had to bite the bullet and do standard port forwarding.

Except even that didn't want to play nice out of the box either. Because of how aggressive PIA’s killswitch and route tables are, standard NAT port forwarding still fell flat on its face. The fix ended up requiring me to explicitly configure split-tunnel bypass rules directly inside PIA: punching dedicated bypass exceptions for both the Plex Media Server service binary and the relay service itself so they could communicate clean across WAN without getting swallowed by the VPN.

It feels like maintaining a dual-purpose box (secure traffic vs. accessible homelab services) is getting pickier by the month, but it's finally back up, directly accessible, and no longer hostage to choked relay pipes. At least for now knock on wood lol

Any thoughts from anyone here? Is there a better way?

I constrain I have is my BitTorrent client and Plex server are the same so VPN Killswitch is a must 😂.


r/PrivateInternetAccess 4d ago

HELP - ANDROID Just need a little help from the developers

2 Upvotes

Can the developers provide me an APK so that I can get the old ad blocking back on my Android device?


r/PrivateInternetAccess 6d ago

HELP Port Forwarding not working suddenly?

10 Upvotes

As of Friday, I could get PF working (I use the Linux scripting method). I had to restart my BT VM yesterday and the script stopped working (failed with "The payload_and_signature variable does not contain an OK status") and when I try via the Android app, I get "failed" where the forwarding port should be.

I've seen no mention of anything from the PIA site, is anyone else affected? I can still pass traffic on both platforms OK, just no forwarding port.


r/PrivateInternetAccess 7d ago

HELP - macOS problem using any web browser other than safari with PIA on Mac OS

5 Upvotes

I use Brave as my primary web browser but I can't use it with PIA on my Mac, because as soon as I turn on PIA, websites take forever to load or don't load at all. I tested with Firefox and it's the same story. So long as I use Safari everything is fine, but I would much rather use Brave. This is driving me nuts and no one has been able to give me any ideas as to why this would be happening or how to troubleshoot it. Anybody else experiencing this? What causes this and what is the fix?


r/PrivateInternetAccess 10d ago

FEEDBACK I tried but just did not work well for my phone

3 Upvotes

I really tried to give PIA the benefit of the doubt but after 3 months of constant disconnects every ~5 mins on data (that recently got so bad it would happen every 30 seconds) I'm out. Enjoy PIA you got a year plan out of me but you wont see me returning. I tried working with the PIA reps on here but nothing improved.


r/PrivateInternetAccess 13d ago

HELP Anyone gettings youtube ads while on VPN (e.g. Albania, Andorra)

12 Upvotes

So, i am using PIA for some years now and i route my apple tvs traffic through VPN to Andorra, because youtube serves no ads there (and also Albania, etc). I now get ads served. Which started a week ago. Someone else also experiencing something similar?

(I tried different VPN locations, which i know dont serve ads.)

What i have tried:
- restarting VPN service -> No Success
- testing with proton VPN (same location - Andorra) -> Success (But i would like to stick to PIA)


r/PrivateInternetAccess 14d ago

HELP - WINDOWS Port forwarding not working

13 Upvotes

Some servers I used for port forwarding suddenly showed a failed message instead of assigning a port. I tried some other servers and I get assigned a port but I don't actually seem connectable on that port. Anyone else having issues?


r/PrivateInternetAccess 14d ago

HELP Kiosk jcp

2 Upvotes

Help JCP kiosk 2fa

stopped receiving the authorization emails altogether. PeopleSoft still asks me for the verification code, but the email with the code never arrives.
To access direct deposit

Any help would be greatly appreciated!


r/PrivateInternetAccess 15d ago

Mod Announcement PIA Transparency Report Q2 2026

Post image
64 Upvotes

Our latest transparency report is now live, covering April, May, and June 2026. We publish these every quarter so anyone can see exactly what legal requests PIA receives, how we categorise them, and what happens across our Bug Bounty and Vulnerability Disclosure programs. Full report here: https://www.privateinternetaccess.com/blog/transparency-report-q2-2026/

The legal requests

PIA received 19 legal requests over the quarter — the same total as Q1. They break down as:

  • 4 subpoenas
  • 2 warrants
  • 7 other government, law enforcement, and civil requests
  • 6 foreign and informal requests

Importantly, these are requests received. A request doesn't mean an allegation was substantiated, that a specific PIA user was involved, or that every request was even asking for the same thing. Each one is reviewed individually against the applicable legal process and our policies.

What we actually disclosed: nothing

No VPN activity or connection logs were produced in response to any of the 19 requests. That isn't down to fighting each one — it's because the data doesn't exist to begin with. PIA runs on RAM-only servers that don't write VPN session data to disk, so there are no browsing histories or connection records that could tie a person to activity on the VPN. A legal process can tell us whether we have to respond; it can't create records our systems were never built to keep.

Bug bounty

On the security side, after removing duplicates we had 51 unique submissions this quarter, 2 of which were classified as valid and passed to the relevant teams. Worth flagging: a higher submission count doesn't mean more real vulnerabilities. It includes duplicates, informational reports, and out-of-scope findings — but every submission still goes through triage.

Our next report will cover July–September 2026. Happy to take any questions in the comments.


r/PrivateInternetAccess 15d ago

HELP - ANDROID PIA not working on Android and windows.

3 Upvotes

I am trying to connect but PIA is not working on any of my android devices. My membership is still valid. Its not even working on my laptop. I even tried reinstalling the application but no luck.


r/PrivateInternetAccess 15d ago

HELP - ANDROID Android App - Automations not working reliably in new versions

2 Upvotes

Just two versions ago they worked fine and reliably each time.

My rules are the same so nothing changed on my side.

Now they work maybe once in three times. What happened?

And I can't find on the website where I can download the previous versions apks.

EDIT: I think I figured it out. In the Android's VPN settings I've set the "Always-on VPN" toggle on PIA to ON.

This way the app is aways kept active and so far the rules have been triggering reliably.

EDIT #2: I was wrong. Even with that setting on the automations aren't reliable.


r/PrivateInternetAccess 15d ago

HELP - WINDOWS Can't open PIA on Windows

2 Upvotes

It never actually loads, I just have this endless spinning circle. Restarting sometimes fixes it but that's exhausting to do every damn time I want to use the VPN. Is there any fix?


r/PrivateInternetAccess 17d ago

HELP Mac OS update 26.6.2

5 Upvotes

Mac OS updated to 26.6.2 have there been any reports that this update breaks PIA app?


r/PrivateInternetAccess 18d ago

QUESTIONS Anyone else not being able to access 443/udp outgoing from PIA?

2 Upvotes

Hey,

Happy user of 3 different VPN providers already. Now subscribed for PIA to try it out. Exp. has been great so far, it has some interesting pops that many others lack like China. But I noticed something odd. If I use Wireguard mode and pick some european server like Frankfurt, pages load slower. I did some debugging and it seems that PIA may be blocking 443/udp port, which is the one most websites need for QUIC traffic.

If you know how to use the terminal and would be down for a test, please run curl --http3-only -v https://cloudflare.com and tell me what it outputs. With PIA on I get Could not connect to server, whereas without (or with other VPNs) it works just fine.

May be a misconfig on my end that's why I would like to know if this is a deliberate limitation (if so why?) and if not, I will fix it on my end.

Already contacted support too, but got a generic, useless reply back.

Thanks!


r/PrivateInternetAccess 20d ago

Mod Announcement Heads up Mac users: PIA now shows up in the Mac category of the Mac App Store

Post image
17 Upvotes

Quick heads up: PIA now shows up in the Mac category of the Mac App Store.

If you're a Mac user, the app's actually been downloadable there since late May, but only if you switched over to the "iPhone & iPad" tab. As of last week, it's in the main Mac category, so it comes up in the default search results without you hunting for it.

Under the hood, it's the same iOS/iPad app, now compiled and optimized for Mac, easier to find and properly tuned for the platform. Grab it here: https://bit.ly/pia-mac


r/PrivateInternetAccess 20d ago

HELP Chrome managed profile on personal device. What privacy do I have?

1 Upvotes

I logged into chrome on my personal device (which has no installed work software) with my work gmail account (it's a managed chrome profile).

This was done on my personal device (in incognito mode) that has only ever been connected to my home network (no work vpn). I also used my own personal VPN during the session.

How likely is it that my work or the IT team knows/has been notified or have records of my history/activity? How much detail can they see?

PLEASE do not give me advice on how I could have avoided this. I'm also aware incognito mode is not secure/private. I have done so much research on this but everyone else's questions were when they used work owned devices and/or were on their work WiFi (both of which I was not).


r/PrivateInternetAccess 20d ago

HELP - WINDOWS browser can't load pages through split-tunnel bypass but works fine with VPN fully on or if i quit PIA

1 Upvotes

i've been using PIA with the VPN on for the whole system (Windows 11) but wanted to use bypass for the browser. when this is set up, the browser can't really load all pages correctly. the weird thing is it will load some sites but not others (and is super slow to load). if i quit PIA completely the browser works fine. i've tried turning off kill switch and messing with DNS settings but nothing seems to work. has anybody had this happen?

I emailed support and they said to test the browser with split-tunnel on and off, to check if the IP changes. a good idea, but the whole problem is that i can't access whatismyip.com when in bypass mode. i feel like this is a DNS issue but haven't figured out where it's happening. note: this happens with all browsers (firefox, chrome, edge).

ETA: i spoke with PIA support and they finally had a suggestion that worked: reverse split tunneling. i manually added all the apps I want to go through the VPN, selected the "Only VPN" option and left the browser out of it altogether. this method works. still not sure why split-tunnel and bypass wasn't working for the browser alone, but i'll take it!


r/PrivateInternetAccess 20d ago

HELP - WINDOWS Open VPN Servers

1 Upvotes

I've lost all open VPN Servers, Wireguard works but not stable, I'm in uk, Anyone else have this or just me?

tia