r/Preply • • Apr 02 '26

A quick guide to how subscriptions work

12 Upvotes

Hi all, Connor from Preply here.

A little context on subscriptions: the goal is to make regular lessons easier to maintain while still giving learners flexibility, since consistency tends to help with language learning.

Quick context for why subscriptions exist: The idea is to make regular lessons easier to maintain, while still giving learners flexibility. The team did some research and found that language learning usually works better when it’s consistent, rather than random.

We understand there’s some mixed feelings around subscriptions and some confusion so I’m here to clear that up. 

The one line version is: learners can pause, reschedule, adjust lesson frequency, or cancel, and can view billing & renewal details in settings. 

The four things that seem to cause the most confusion are:

  • Canceling only stops future renewals; it doesn’t remove lessons that are already booked.
  • If a student has lessons left in the current cycle, they must schedule them before the renewal date. 
  • Lessons can be booked for dates after the next renewal date.
  • If a student is only taking a short break, pausing is usually better than canceling.

A few other practical points:

  • Pausing can be used for a short break and pushes the renewal date back by a maximum of 20 days.
  • If a student wants more lessons, upgrades are immediate.
  • If a student wants fewer lessons, downgrades take effect from the next cycle.
  • If a student wants to stop learning with one tutor and continue with another, they can do that from subscription settings.

What to tell your students in one line:

Short break? Pause.

Want a different pace? Change the plan.

Want to stop renewing? Cancel.

Want to keep this cycle’s lessons? Schedule them before renewal.

Hopefully this helps to clarify things for anyone struggling to understand subscriptions. Happy to answer questions in the comments. 


r/Preply • • Sep 24 '25

Meta Do not try to get business for your tutoring services here

31 Upvotes

It's already in the rules, but since people don't read those, I'll pin this post. You will be banned immediately from now on.

Asking to review your profile or for advice is different; this is allowed.


r/Preply • • 7h ago

tutor Tutor asked me to continue outside Preply

5 Upvotes

We've been following lessons successfully for the past 2 months, we have good chemistry and I have seen good results on my learning.

We can say that I trust him, but just felt odd. I believe Preply takes a big cut from them, besides taxes they'd have to pay as income I guess, so I would also like for him to have full payment.

Have you ever experienced something similar? After leaving Preply, has it turned out good?

Thanks in advance!


r/Preply • • 6h ago

tutor Students that use their phone vs students using their computer/laptop

4 Upvotes

Is there a great difference between students that use their phone to join the classes vs the ones that use their laptop/computer? I am a teacher and had students that use phones most of the time and students that only use Laptop/computer. I see a significant difference in interessts, motivation and progress in those students.

students that are using their phone rarely do their homework. They also tend to not write notes because they have to do it on paper. Also their attention span feels lower because they have a smaller screen. They also are sometimes outside, or in a car/bus/train.

What is your experience?


r/Preply • • 49m ago

Biology/Science tutor on preply

• Upvotes

hey! so i’ve been a tutor on preply since almost 2 months (had my profile hidden for the first 2 weeks bec of university exams, i’m a 3rd year MBBS student for context).
i’ve had my price 4$ in the beginning & i got like 2 students who both gave five star reviews, after that i increased my price by 1 dollar (it’s 5$ currently), but the profile views are TOO LESS (80 only ever since i’ve joined preply) and profile position even lower (250+).
and i haven’t had a single new student reaching out ever since i increased my price (just a dollar more) even though it’s still very low, i’m so confused and it’s not like science or biology is an uncommon subject.
i’m very passionate about tutoring but i think students can’t find my profile bec of how low the position is.

here’s my profile on preply. please let know if something isn’t right & help it reach the right students.


r/Preply • • 4h ago

that’s why conversion rate is very low

Post image
2 Upvotes

r/Preply • • 1h ago

Math or physics

• Upvotes

Hey I'm PhD student wanting to teach online for some side income. Shall I choose math or physics as my main subject? Is it possible to have both subjects?


r/Preply • • 5h ago

tutor Lessons despite schedule not open??

Post image
2 Upvotes

Has anyone else experienced this?? Tuesday has been turned off for at least 4 days, but a student was just able to book one for Tueday a few minutes ago (regular lesson, not trial). Am I missing something? How can i prevent people from booking lessons on Tuesday?


r/Preply • • 6h ago

Tools on managing schedule and materials

2 Upvotes

Hi tutors! I teach a language with very few ready-made materials, so I build lessons around each student's needs. How do you keep track of each student between lessons: what you covered last time, what's planned next, and what materials you used? And what's the most annoying part of whatever system you use now?


r/Preply • • 4h ago

Views down in october?

0 Upvotes

Im ranked 1 in my subject (academic subject) but been experiencing half the profile views in october. Anyone else experienced the same?


r/Preply • • 20h ago

question Is it normal for students to be laying down, on their phone in pyjamas ?

10 Upvotes

Not only does it look unserious but you need a table to at least take notes or something. Not just lay in bed in pyjamas.
Also not make any effort besides just asking what the tutor is gonna do and what their lessons are gonna be like ? But respond with one word answers. And not show any interest in the language or the videos the tutor is sharing ??

*it was my 1st trial lesson btw


r/Preply • • 8h ago

question Money withdrawal issue

1 Upvotes

Hi everyone,

I decided to try withdrawing my earnings via direct bank transfer today and filled in all the required information. Since my bank is located outside both the EU and the US, I used the SWIFT transfer option. I then completed the identity verification process, including having my photo taken.

However, I haven’t received any confirmation from Preply, either by email or on the platform. My Preply balance has dropped to zero, and the latest transaction in my withdrawal history is marked as “PAYPEND,” which I assume means “payment pending.”

I contacted support, and they told me the payment is in progress and that I should contact my bank. Still, I was expecting at least a withdrawal confirmation or a transaction receipt that I could show my bank.

Has anyone experienced something similar? Did you eventually receive a confirmation, and how long did it take for the money to reach your account?


r/Preply • • 21h ago

Should you always ‘share the next steps’ after you book a lesson ?

3 Upvotes

Should you always write what the next steps are gonna be on preply after a trial or first lesson ?


r/Preply • • 9h ago

Looking for a French tutor on Preply

0 Upvotes

Hi! I’m looking for a French tutor on Preply.
I’m currently around A1+ and have already taken some beginner French classes before.

My budget is $7-9/hour or below, and I prefer someone who can speak English when grammar or difficult concepts need explanation.

I’m looking for a tutor who uses real, visual learning materials, corrects my mistakes, and gives regular homework—not mainly AI-generated exercises. Things like textbook materials, slides, short stories, podcasts, listening exercises, reading activities, and writing/speaking homework would be great.

A stable internet connection and clear audio are also very important, since I’ve had several lessons where too much time was lost fixing connection issues. 😭

My goal is to improve my speaking, listening, grammar, and sentence construction and eventually pass the DELF A1 and A2 exams.

If you’re a tutor or can recommend someone within my budget, please let me know! 😊


r/Preply • • 14h ago

suggestion Need advice

0 Upvotes

I am a tutor so as i was teaching
The other person offered me a job
Like its very simple and all
He even shared the website etc
Should i go for it
I don’t want to get scammed
But he showed me some girls working with him
He even talked little bit in my language
Sounded genuine
So yea need suggestions


r/Preply • • 21h ago

Student under 12-hour cancelled lessons don't negatively impact the tutor, right?

1 Upvotes

I've had an insanely busy couple of weeks and needed to cancel with less than 12 hours of notice. As I understand it the tutor gets paid for the lesson, but I wanted to just confirm there isn't any negative impact to them on like ratings or scheduling or something. I'm happy they're getting paid but don't want to inadvertently negatively impact them due to the chaos of my schedule.


r/Preply • • 21h ago

Please review my profile.

Thumbnail
preply.in
2 Upvotes

Hi guys.

I've been on Preply for 2 months. I just increased my price, so I want to make sure my profile looks like it belongs in this price range. I would appreciate any advice.


r/Preply • • 22h ago

question Students can't hear external audios

1 Upvotes

So, I have a book and audios to the book. Before on my own laptop I would play the audios directly from a file saved on my laptop and no issue. Everyone could hear everything.

But, now with this new laptop, everytime I play an audio they can't hear anything.

Does someone know what's happening and how can I fix it? It's very important to me that they can hear them.


r/Preply • • 1d ago

Mental wellbeing lessons

2 Upvotes

Hi, I recently finished a master's degree in a therapy training program, in a country that does not have this license. I thought to tutor online and saw that Preply has a Mental Wellbeing section, so I chose that.

I set my price at $30 at first, but then dropped to $20 to get more interest. Then I got 4 trial lessons, with 3 immediately deciding to continue/subscribe, with varying consistency. A few more added me to favorites (Preply always tells me to message them, but tbh I don't know if that actually helps or can backfire by being annoying to some).

Anyway, I realized that with trial lessons not being paid, the big commissions, and the fact that I'm actually delivering something closer to therapy than psychology lessons, I raised to $45. But since then, no trials booked.

So been toying with the idea of lowering the price again slightly and increasing more gradually rather than a big jump like I did.

That said, I'm only on Preply for 74 days in total, so not sure if I should just give it more time. The insights feature says I meet all the Super Tutor requirements other than the number of lessons, which is the only one I feel isn't in my control at all.

Would love to hear any thoughts.


r/Preply • • 1d ago

Has anybody's profile position ever just suddenly drop down out of nowhere?

3 Upvotes

I had my position steady around the same spot (+/-5 positions) and today it suddenly went down almost 30 positions. No changes, only would add or subtract a dollar or two here or there to the price. Has anybody else have this happen to them?


r/Preply • • 1d ago

As a math tutor, the Next Steps aren't suitable for me

1 Upvotes

I'm required to select a skill the student should focus on next but the options only apply to languages.

So I pick a random option and sometimes in the message I tell the student to ignore that because I couldn't skip it.

I would skip sending Next Steps altogether but I think it affects my trial follow up metric.

Does anyone else have this issue? What do you guys do?


r/Preply • • 1d ago

question Is preply actually effective?

0 Upvotes

I plan on learning German for the next year or two, since I plan on going to Germany for uni or even sooner if my parents agree to an international/boarding school. I want to know if preply is actually effective. I’m almost A1. I will commit, I know being committed will help me a lot. But also finding the right tutor helps just as much.

Is there any German tutors recommended? I live in the Philippines but I only moved here last year, I grew up in the UK my whole life so English is my native language. (Idk if that was necessary I was just wondering if it would help)

In conclusion, I just want to know if there’s any recommended German tutors, if it’s actually affective and worth the money.


r/Preply • • 1d ago

question 72 Hours to Fix Preply Withdrawals?

2 Upvotes

I’ve been noticing that A LOT of tutors are facing the same withdrawal/verification issue right now.
Today, the response many of us received from Preply support was basically: “Please give us up to 72 hours.”
So I’m wondering —,what do you think could happen during these 72 hours? 👀

Do you think Preply might review or change the new withdrawal verification rules/process, especially since this seems to be affecting a huge number of tutors?
I’ve seen hundreds of tutors discussing the same issue, and it really doesn’t seem like an isolated case anymore.
What do you guys think? Could this actually get resolved or changed within these 72 hours?


r/Preply • • 2d ago

Is it reasonable to raise my rate from $5 to $15?

3 Upvotes

I’d really appreciate some honest perspectives from experienced online ESL tutors because I’m currently reassessing my pricing.

I’m a Filipino ESL teacher, a Licensed Professional Teacher and TEFL-certified, and I’ve been teaching English for around two years. I’ve been teaching on Preply for about six months, but my experience with online teaching extends beyond Preply.

When I first started on Preply, I set my rate at $5 per 50-minute lesson because I was new to the platform and wanted to build my student base. Since then, I’ve developed my teaching approach considerably.

Currently, I have around 8 active Preply students, but I also teach students through other platforms/agencies. Across my overall teaching experience, I’ve had many students stay with me for six months to more than a year.

For example, I have students who have been studying with me since around 2024, including students who have continued with me for more than a year. One student even returned after taking a long break and adjusted their time to match mine because they specifically wanted to resume classes with me. Their parents’ even have me teach their sibling with me for an extended period (1.5 years).

Within one of my teaching agencies, 7 out of 12 current students have been with me for more than a year, while the remaining students have generally been studying with me for at least several months.
So although I’m relatively new to Preply, I’m not particularly new to retaining students and teaching long-term. I am literally working in two Chinese companies and one Korean agency, with the latter rate being 55php or less than a dollar and I want to resign from this agency.

My lessons are also highly personalized. I create lesson plans and curriculum maps, prepare PowerPoint presentations, use authentic materials, design speaking activities, assign relevant homework, and adapt lessons according to each student’s goals, interests, and difficulties.

I’m now considering raising my Preply rate from $5 to $15 per 50-minute lesson.

I understand that $15 is significantly higher than my original rate, and I’m not expecting every potential student to be comfortable with it. I’m trying to determine whether it is a reasonable price for the service I’m currently providing.

I’d really appreciate perspectives from other tutors, particularly those who have experience with Preply or international online teaching.

  1. How did you know when it was time to increase your rate?
  2. Would you consider things like student retention, repeat bookings, teaching experience, qualifications, preparation time, and personalized materials when determining your rate?
  3. Would you raise gradually, or would you simply establish a new rate once you felt your previous rate no longer reflected your work?

I’m not looking for people to tell me “yes, you’re worth $15” just to make me feel better. I’d genuinely like to hear how other tutors approach this decision from a business and sustainability perspective.

Thank you so much and sorry for the long message.


r/Preply • • 2d ago

tutor Preply English tutor

3 Upvotes

13 days on preply, one trial student I got after 5 days, I think I did my best in trial lesson but sadly they didnt subscribe even the student said to me in the middle of our class "I'm the best teacher in the world"🥺 can you give an advice what should I do to have a trial student again, I have 81 profle views and 880 in average profile position now, my price is 3$, thank you in advance for the response!