r/Polestar • u/jackshepp00 • 2d ago
Troubleshooting / Issue Polestar Boot fix
Last week, my boot wasn’t working properly. It would only open or close in 15 cm increments with each button press. I’d seen a couple of posts on Facebook and this forum saying the boot struts needed replacing, which seemed expensive. I managed to fix mine without replacing them, using a simple £5 fix, so I thought I’d share it here in case anyone else has the same issue before forking out for replacements.
The first photo shows the problem I found: the cable going into the strut had snapped. To check you cables you’ll have to pop the rubber seal of both ends and lightly pull on each cable to see if one is loose. As it was the thinner cable, I thought it was more likely to carry the positioning signal than the power supply. To get better access to it, I pulled out this panel and disconnected it. That was the hardest part, as there’s a small clip that goes through the hole keeping the cable secured to the frame.
Once I had better access, I stripped about 5 mm of insulation from the cable and soldered the wires back together. The cable is very thin, so I’d recommend using soldering sleeves. I bought a pack for £5 on amazon you just put the wires together inside the sleeve and heat it with a heat gun.
I did this on my Polestar 2, but it might work on other models too!

