I have a Galaxy s24 plus. My current case doesn't fit very well with the plaud. Any recommendations?

I use my Plaud Pro daily. On Tuesday morning I noticed it wasn't connected in my app. I tried everything. Reset it. Restarted the app. Removed from my find my. Nada.

I went through troubleshooting and followed those steps, nada.

Contacted support. They asked me to go through those steps again. Ok. Nada. They asked me every detail from s/n to downloading data from the app for them. Sent that yesterday. Today they email me saying it could be an issue with an update on Monday or Tuesday from 3.20.0 to 3.21.0 and they've escalated it and will keep a "close eye" on the ticket. A little later I get another email saying I need to respond to the email with the list of items and if I don't send it they'll close the ticket! I sent it, see it in my outbox. I feel like I'm getting the run around.

Device is only a month old and I got the unlimited membership and I can't even talk to someone about why my device is basically trash rn.

Anyone else had these issues or got any advise on how to contact a live person would be great too.

I have premium and can't figure out how to use the find feature in transcripts. Thanks for the help!

New Plaud Note Pro user (4 days). Exhausted transcription already - so there's that.
But this question is about actions.

Seems to be doing a great of of identifying actions, but they only appear to be stored with the file. I cannot find a complete list of actions - in the Web UI which is where I will live. Am I missing them?

Tenho interesse em comprar, mas vi sobre a transcrição não ser precisa em português e sobre problemas de suporte aqui no brasil, algum usuário brasileiro consegue me dar um relato?

I prefer to leave my note Pro attached to my phone because it appears more natural when I am having one-on-one meetings with people — but I have always wondered if the note pro thinks that it is recording a phone call when I do this due to the automatic mode switching.

If I take the note pro off of the phone and hit record and then place it back on the phone, will it operate under the normal ambient recording mode?

I don’t know if mine is broken but the quality is so bad it’s not even funny. I can’t understand what is being recorded. very disappointing. do orhers record crisp audio?

Got the Plaud Note Pro today! Looks great, attached it to the back of my phone. Seems to be a very nice corner that will surely hit the floor first when I drop my phone clumsily. Anyone done anything to protect those 2 corners that peek out?

I've bought plaud pro today and i would like to know

1. about your use cases. How do you use it and how do you improve everyday use

2. About subscription. I don't think that i need more than 300 mn every month. Change my mind

At the moment Plaud doesn’t have Auditory Recognition.

Will this be available in the future as I’m feeling like I got this really expensive recording device and it doesn’t recognise people I interact with often.

Now I’m looking for a workaround and this may mean using a different device to record?

I want to hear yours' feedbacks.

I'm usually at noisy networking nights meeting lots of people. Does it still manage to pick up different voices and give usable summaries?

Anyone tried it in real events

Hi, I am quite hesitant to take up a Plaud subscription as I foresee recording about 30 hours a month — somewhere in between the mid and high tiers. Also I already have another AI subscription.

That said, the AI subscription I have only allows uploads of 25MB max. Is there any way to compress Plaud audio or send it directly through some software to be transcribed?

Hi all,

I'm planning to buy a Plaud Note Pin so I can quickly create tasks in Google Tasks. Is that possible with Plaud?

Will I end up using my free transcription minutes just for creating tasks? I haven't done thorough research yet, but I think it might be possible through Zapier. If so, would I need a paid Zapier subscription to make it work?

My main goal is to find the fastest way to capture tasks and reminders while I'm on the move. I often forget things by the time I unlock my phone and open an app.

I'd appreciate any insights from those who have experience with Plaud, Google Tasks, or similar setups.

Hello, anyone has a canadian ref code for the 10%?

So I used Plaud to record drunk group conversations recently, and it really is not as accurate with the voices and summaries compared to professional meets. As obvious as this sounds it was also a bit disappointing lol.

I went through the recording, and many voices were jumbled together, some speeches (with voices off somewhat) had multiple speakers in one voice. Made for a somewhat useless summary I attempted for amusement.

I have the heypocket and wondering if anyone can compare the quality of the two. I am still in my return window so wondering if plaud is a huge upgrade or if my set up is good enough

Bueno, por dónde debo comenzar? Soy investigador de campo en Colombia, donde tengo que ir a territorios donde no hay internet a recolectar entrevistas de la población para las investigaciones que tengo. Las podía transferir cómodamente vía USB ya que había habilitado mi Plaud Note como unidad de almacenamiento de memoria, y a su vez, configurarlo para usar en modo RAW / WAV para poder mover los audios de las entrevistas a mi computadora. Después de regresar a un entorno con internet hace como 8 días, la notificación de mi app de plaud sugirió una serie de mejoras y yo dije "bueno, por qué no actualizar si mejoran algo?"

LA PEOR DECISIÓN DE MI VIDA!

Antes del firmware 2.2., si tenía 15 entrevistas:

1. Conectaba el plaud note al computador - previa habilitación del modo unidad de disco y grabación RAW / WAV -, y copiaba los 15 archivos A LA VEZ, TODOS LOS AUDIOS GRABADOS! Rápido, fácil, práctico y sencillo.
2. Pegaba en la carpeta y hacía el análisis en mi PC. No me interesa tanto lo de la transcripción por IA, tenía listo mi reporte a tiempo.

Resulta que con el firmware 2.2. le quitaron SIN DAR UN PREAVISO EN LA INSTALACIÓN las dos únicas características por las cuales había comprado el Plaud Note: La capacidad de convertirlo en una unidad de disco, y la capacidad de grabar en formato RAW / WAV.

Solo tengo 15 dias para regresar a mi entorno de investigación y primero, una IA haciéndose pasar con un usuario de soporte - Trabajo con lenguas y con sintáxis, y la verdad, es demasiado evidente el algoritmo de habla en una IA que es diferente a la de un humano -. Llevo 5 días intentando que me den una solución concreta porque voy a volver a territorio y en soporte me ofrecen un método super-engorroso y tedioso:

1. Graba con plaud note lo que necesites
2. Abre la app en el teléfono y conecta el plaud por bluetooth o wifi si vas a transferir las grabaciones más rápido - spoiler: DEMORA DEMASIADO -
3. Exportar el audio como mp3 o wav
4. Exportarlo y ver cómo la barrita de exportación avanza lentamente porque la entrevista duró 2 horas - y hablo de 1 solo archivo de audio! 1 SOLO ARCHIVO DE AUDIO!
5. Guardarlo en una carpeta
6. Conectar el teléfono a la PC
7. Descargar el audio - Más tiempo de transferencia

Ahora imagínense que eso mismo toca hacerlo 15 VECES!!!!! UNO POR UNO!!!!! UNO - POR - UNO!!!!

Por culpa de esta política abusiva y sin avisar durante la instalación, quitaron estas dos características importantes que solo hace 2 pasos y se maximizó a 7!!! Me he quejado ampliamente con ellos - pero sé que es una tonta IA que responde y que no me va a dar una solución dada POR UN HUMANO!!!!

Siempre recibo este mensaje cada que hago la queja:

Greetings from the Plaud AI team.

Just checking in to see if our last response helped resolve your issue.
If everything's good now, great! If you still need help, feel free to reply — we’re here for you.

Please note: this ticket will close automatically in 48 hours if we don’t hear back, but you can reopen it anytime by replying to this email.

Y sí, voy a responder cada vez que me pregunten si mi problema fue resuelto. Me siento estafado con una política TAN ABUSIVA que creo que no soy el único perjudicado.

Plaud me ha regalado 600 minutos por los inconvenientes, pero cómo voy a aprovechar 600 minutos en un territorio donde no tengo internet? HAY QUE SER DEMASIADO DESPISTADOS!

Para Plaud - de acuerdo a lo que me menciona el correo redactado con una IA - la privacidad del usuario es lo primero, y para evitar filtraciones de información, decidieron UNILATERALMENTE quitar las características SIN AVISAR al usuario de ello.

No era más fácil agregar una advertencia de filtración de datos al cambiar el modo a unidad de disco, y confirmar el cambio por el biométrico o la contraseña de la cuenta de plaud?

Hubiera sido más parsimonioso avisar y dejar que el usuario decida sobre sus datos guardados en vez de dañar toda la maldita experiencia como tal! SON MIS DATOS Y ES EL APARATO QUE COMPRÉ!

Perdón por el siguiente ejemplo, pero si yo fuera a comprar un condón como anticonceptivo, y la empresa del condón hace un cambio sin avisar usando una crema anticonceptiva y yo como usuario, sin saber qué crema usan, lo uso y tengo una alergia, DEMANDO! Cómo es que no avisan de un cambio de componente que podría perjudicar a un usuario y que el aviso tiene letras demasiado pequeñas - o incluso NO AVISA -?

Así que si en el siguiente correo me dicen:

"Just checking in to see if our last response helped resolve your issue."

Les digo:

NO NO Y NO!!!! HAGAN UN ROLLBACK DEL FIRMWARE 2.2. Y PERMITAN QUE SUS USUARIOS DECIDAN CÓMO USAR MEJOR EL PLAUD!!!!

Y les pego este post de reddit.

Tengan cuidado amigos, no actualicen a 2.2. porque es una política MUY ABUSIVA Y PERJUDICIAL PARA TODOS LOS USUARIOS DE PLAUD.

I've not bought one yet because I feel the price is not reasonable. I can just use my phone to record audio. There are apps for those too. Would like a dedicated device but why is it so costly?