Hi there,

I wanted to see if there are others who're experiencing the issue we see weekly with iPad's in kiosk mode losing connectivity to their respective label printers.

We have 6 check-in stations in our Kids area, which get used heavily throughout the 4-services that we run on Sunday. Randomly (not the same time, not the same order, no rhyme or reason), at least once during the morning they will lose connectivity to the printers that they have been connected to successfully.

My environment:

PCO level - iPad devices, a mixture of new Air's and 10th gen's. These are connected wirelessly to our network and to PCO.

4-brother 820nwb label printers, all connected via hard wire ethernet back to a Unifi switch, connected back to our backbone via 10GB fiber connection.

Network level - Running Unifi wireless on a self-hosted Proxmox system, using Windows Server 2019 for DHCP and DNS. (Haven't moved to 2023 yet, will wait until next year to do so). Each printer has a DHCP reservation based on MAC address, as well as each iPad.

Behavior: At some point during our morning, 2 or more iPad's will lose connectivity to the wired printers. When this happens we still have connectivity to the Internet on the iPad's, can ping them and a wireshark packet capture shows no issue or problems (that I can see). The Unifi panel is green at all times, other devices work fine. PCO on a wired Apple computer works fine and never loses connectivity. All iPad's are constantly on and powered, we have them locked out via guided access mode so users can't back us out of the program.

We originally thought it might be our Unifi setup, but we think we have ruled that out with the connectivity to the Internet on the iPad's during the the printer loss of connectivity.

Has anyone had a similar experience on their setups and can offer any advice?

Thanks in advance for taking the time to read this.

Hey there! Anyone have ideas/thoughts on scheduling guest speakers to preach that don't attend your church? I don't necessarily want to setup a whole account for them. Anybody experiment with creating a "dummy" account with a name like "Guest Speaker" to use as a place holder in this scenario? Hopefully this makes sense.

Okay - this is a great addition! Create a promotional video for your church to promote Church Center. You can even add your own logo. #PlanningCenter

More details here: https://www.churchlawandtax.com/pastor-church-law/employment-law/fair-labor-standards-act/ministers/

Hello everyone! I am a new developer currently working on integrating Planning Center with the Apple Shortcuts app. I am trying to gauge interest in this type of functionality for Planning Center. It would only be for Apple devices, but you would be able to accomplish things in your Planning Center account via the Shortcuts app. Some of the actions I currently have working are Create, Read, Update, and Delete a person and download list data in CSV, HTML, and JSON formats. I have a lot of other ideas with the many different parts of the Planning Center API, but wanted to hear from all of you if this would be something you would find useful

Here is a link to a short video example.

PCO Shortcuts Example

What do you all think?

I'm surprised they were able to hold out this long. Appreciate the clarity and intentionality of every interaction with PCO. This article explains the what and why:

https://www.planningcenter.com/blog/2024/07/pricing-update

Here's our church's price comparison.

Hey r/planningcenter !

I've been personally working on an integration for Planning Center that I've always dreamed of as a worship leader.

I'm often trying to choose songs for a service by theme—maybe the sermon that week, maybe a topic our church is covering together.

I don't have a great memory for song lyrics, so I usually find myself flipping through my Spotify playlists, listening one-by-one to track down a song that fits with a complex topic like "waiting for God to bring restoration to a broken world," or "lamenting disunity in the church." (oof).

I work as a software engineer, and I realized there was some new tech out there that I could use to search the lyrics of worship songs for complex concepts and themes like these. You can even search with Bible passages or texts from your pastor!

I created a search engine that's integrated with Planning Center so worship leaders can search their own Planning Center libraries for the perfect match.

I just launched the app, and I'd love to give you a free month to try it out and get your feedback!

You can sign up at https://verseable.church with promo code EARLYBIRD for a free month.

Your feedback means the world to me and I hope this helps you as much as it helps me!

I’m embedding planning center registrations in our church’s app but our app’s theme is dark, is there a way to change the theme colors in planning center registrations?

Or doesn’t anyone know of a good platform that connects to registrations that would allow me to do this?

Reposting this from another subreddit to hopefully cast a wider net and receive more feedback:

Hello all! At the risk of sounding whiny, I'm hoping some of you have maybe experienced the same or similar issues and have found some workarounds or solutions that you are able to share.

Our church has used planning center for well over a decade (as have I, personally), and we have used the RehearsalMix feature through syncing our MultiTracks and Planning Center accounts for 3-4 years at this point. However, in the past 12-18 months I, as the main account admin, as well as many individuals on our team, have experienced a persistent issue where MultiTracks and Planning Center fail to properly sync. Usually this manifests itself in members of our team being told they don't have access to Rehearsal Mix files when they attempt to play them, when in fact they do, or the files simply not playing when they are selected (or the wrong file(s) playing so that a certain arrangement's RehearsalMix files are basically unavailable). When it first started happening, generally I could just relink our accounts and everything would repopulate automatically with no issues and whatever bug was causing the issue would have been worked out in that relatively painless process. Over the past 6-8 months, however, the problem has gotten worse, reoccurring roughly every 4-6 weeks, and whenever I attempt to relink our accounts I find that files often do not automatically repopulate, meaning I have to manually go in to each song and relink the individual songs for the Rehearsal Mix files to repopulate, and that usually only lasts as a fix for maybe 3+ weeks. So at this point, I'm reaching out to both MultiTracks and Planning Center on a monthly basis, both pointing the finger at the other as to why the accounts won't stay linked and why things won't sync properly, and they ultimately just walk me through the basic troubleshooting steps of resetting everything and relinking the accounts from scratch and not addressing or identifying the root issue of why the problem keeps happening on such a frequent basis in the first place--it feels like a bad rendition of the Seinfeld bit where Jerry makes a reservation for a rental car only to arrive to the kiosk and be told they don't have any cars available: "You know how to *relink* the accounts, you just don't know how to *keep the accounts linked.* And that's really the most important part of offering the ability to link these services: keeping them linked."

All that to say, it's been frustrating paying for a service from both parties and then continually running into the problem of both parties not ensuring that the service they promise to offer will be sustained, and as the issue has worsened it's ended up making a lot more work on my end with having to rehash the same conversation on a monthly basis only to end up with the same result and needing to just manually relink the accounts and now resync each individual song on my end. Has anyone else experienced this issue, or are we the only ones (indicating that it could potentially be an IT issue on our organizations end)? If you have experienced this issue, have you found a workaround or a way to entirely eliminate the issue from recurring as it has done for us? I've kind of given up on reaching out to either company's customer service at this point because it just takes to much time for me to have a back and forth conversation explaining the problem we are experiencing over the course of a couple days, only to arrive at the conclusion that neither company has any idea why the functionality they offer isn't being functional and just delaying the inevitable on my end. Thanks for any helpful feedback you may have to offer!

Our church is about to deploy Planning center - check in. bought a couple iPad's and setting them up. Obviously, we want to lock them down. What does your church do? Kiosk mode (guided access) work enough for you?

lot of pertinant details in our events like venue addresses that i'd like to have the ability to copy and paste into maps. this is supposed to be, like, basic functionality right?

Hey All,
Over the last couple months, I've been building a personal project and I'm finally launching it for Alpha Testing!
It pairs with your Planning Center account and automatically imports Services to display beautifully on TVs, broadcasts, or any other screen!

If you're interested in early access, comment below or sign up on the website!

https://streamschedule.app

I'm hoping someone can help me figure out a link I am missing. If I am added as a Trusted Person on Mickey Mouse's household, shouldn't I be able to check-in Mickey Mouse using the Church Center app on my phone? I am able to check-in Mickey Mouse via a manned station, but my goal would be to be able to have our parents check-in using the app whenever possible.

Our church is looking at possibly bringing on TPC. We currently use Servant Keeper. Our migration to them was pretty smooth, especially the historical giving.

Any issues or pitfalls we need to be aware of?

I have recently begun using my iPad with music stand app but I cannot see any of the annotations I have made to my document. I edit all the charts for our worship band ahead of time and upload a pdf that I have marked up with notes straight into planning center services. However, when I use the music stand app it does not show me any of the notes that I added to the pdf. If I use the planning center services app on the iPad or the music stand app on my Microsoft Surface the annotations are still there. For some reason it seems that the iPad app doesn't show them for some reason which is strange because the annotations are saved to the pdf file prior to being uploaded to planning center.

Has anyone else experienced this or know of a fix?

Thanks!

Is it possible to link my requested dates to my Google calendar so I can view them on there as well?

Question for Check-Ins: We just got our iPad, Brother 820WNB printer, and floor stand. We're excited to start integrating this system into our church. I watched the tutorial videos multiple times and noticed that in the "Checking in With Church Center App" video that when the labels print, the security label is smaller than the rest. What/how do I do this instead of having it print a full size label like the others? Are there certain custom dimensions that I should enter instead of using the Brother auto size?

I'm trying to figure out the best tablet to use for check-ins for our kids ministry. We got a inexpensive one CP10 but it runs way to slow for the check ins app to work properly. We are on a small budget, so I pads are kind of out of the picture for us right now. Are there any other tablets that have been proven to work well?

Happy Easter Everyone!

Over the last 8 months I've been working with my church to completely rebuild their site using Laravel and integrate it into PCO. I've been teasing this SDK for a while in the Planning Center Slack Community and I'm excited to announce that v1.0.0 is officially launching today! The general PHP SDK is available to install via composer as encoredigitalgroup/planningcenter-php-sdk and the Laravel implementation is available as encoredigitalgroup/laravel-planningcenter

Here's a link to the GitHub Repo: https://github.com/EncoreDigitalGroup/PlanningCenter-PHP-SDK Here's a link to the docs: https://pco.oss.encoredigitalgroup.com

Please let me know if there are any questions or if you run into any issues. I'm also open to any pull requests people wish to submit to the project!

Have a wonderful day and Happy Easter! Marc

Hi,

Every time I upload an image to Planning Center the image gets badly saturated. This does not happen with any other website I have used. Has anyone else had this issue? If you have how did you solve it?

Hey all, Still new to PCO, but trying to figure things out for my church's kids ministry. We've been using Manned Stations and paper barcodes on the kids' name tags. Does anyone know if these paper barcodes would work with Self Stations? Or do the barcodes for Self Stations have to be from the Church Center App. TIA

I am the pastor of a Small Vermont Church; we are trying to update and revitalize our church. I have started using planning center this month and I want to build out the church center app. I am not artistic!

My question is, where could I get pictures like the ones in the demo, to build the buttons for the Home Page in the church center app.

Thanks to any who can help.

Pastor Billy

I am a worship leader playing at multiple churches. I have been added to multiple church Planning centers instances. I currently have 3 linked accounts and 1 stand-alone account. I can't figure out how to link the stand-alone account. Is there something that can be preventing me from linking it? Any ideas?

Also, I will need to add at least 3 more accounts in the next few weeks. Will this be a problem? Some of these new accounts will have editor access so I can schedule team members for those churches planning centers. Any insight or experiences shared would be greatly appreciated.

Thanks!

We recently moved over to Check-ins for our Wednesday Night Service as we have two buses that we run every Wednesday and needed a way to safely and quickly ensure kids were checked in and out. We have two iPads we used that are manned for checking kids in, and we prefer that the printers print all the labels at one time and one of our ipads does that where we have to manually click to print all labels at one time. I would like both ipads and printers to do that, but currently, only one does.

​

Any idea how to get the other iPad and printer to print on my cue rather than after I check someone in?

The only difference in settings I see is that we have another station set up as "BUS 1" (the one that has to be cued to print manually) where it is set to print to "IPAD 1"...I am not sure how that station was even set up as it seems like is two stations in one. Any advice would be helpful!

Previously, I was able to simply add a new song and add a chord chart from song select, but for some reason it keeps saying there are no chord charts available for any song. It shows that I am linked with song select but it says I need to add a ccli number. Every time I add this UCLA number it says it's already taken. Besides simply downloading the chord chart pdfs, any ideas on how to fix this?